Café Manager

Job Description

The Café Manager oversees daily front of house operations for a high traffic cafeteria serving families, tour groups, and staff. This role combines hands on leadership, strong customer service, and operational excellence to ensure an efficient, welcoming dining experience for every guest.

Job Responsibilities

Leadership

• Use Aramark's coaching model to support, train, and develop team members.
• Recognize and reward strong performance.
• Ensure individual and team goals align with operational and client expectations.
• Lead daily team briefings to set clear priorities.
• Maintain high standards of food safety and sanitation.
  
  

Client & Guest Experience

• Build strong relationships with the onsite client partner.
• Identify client needs and communicate operational updates.
• Ensure consistent, friendly, and efficient service for all guests.
  
  

Financial & Operational Performance

• Support accurate completion and maintenance of P&L statements.
• Meet financial targets and contribute to margin improvement.
• Use Aramark systems to understand performance metrics, inventory trends, and ordering patterns.
• Coach the team on key drivers of operational and financial success.
  
  

Productivity & Quality

• Ensure all team members are trained and confident in their roles.
• Oversee food quality, presentation, and speed of service.
• Maintain food and labor targets through efficient workflows and cost controls.
• Supervise production, quality, and portion control.
  
  

Compliance

• Maintain a safe and healthy environment for guests and employees.
• Follow all policies and regulations related to food safety, sanitation, health, wage, and hour.
  
  

Additional Responsibilities

• Plan, direct, and coordinate daily food service activities to ensure timely, high quality service.
  
  

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Duties may evolve as business needs change.

Qualifications

• Minimum 3 years of food service experience.
• Minimum 2 years of experience in a senior supervisory or management role.
• Strong interpersonal and communication skills.
• Ability to build effective relationships with clients, customers, and internal departments.
• Demonstrated commitment to excellent customer service.
• Ability to lift up to 50 lb and stand for extended periods.
  
  

Education

About Aramark

What We Offer You

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.
  
  

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.