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Aramark Canada

Dietary Worker

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
Adaptable to customer needs.
Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
Uses software to record patient orders
Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
Maintains compliance with ARAMARK's standards of operation. Adheres to ARAMARK's Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Previous customer service and/or call center experience preferred
Experience in food service, as a dietary clerk, or in a related field preferred
Needs to communicate fluently in the English language, bilingual or multilingual a plus.
Ability to stay calm under pressure.
Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 ? 45 wpm.
Must be flexible and adaptable to change.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply About employer

More about this job

Responsibilities

Answer patient calls, take meal orders, respond to questions, and record orders using software while directing inquiries appropriately. Coordinate with doctors, nurses, and the Food & Nutrition team to support accurate patient nutrition and maintain confidentiality, safety, sanitation, and regulatory compliance.

Requirements

Previous customer service or call center experience and food service or dietary experience are preferred. Candidates should communicate fluently in English, remain calm under pressure, use web-based software and telephone equipment comfortably, type approximately 35–45 words per minute, and adapt to change.

Skills

Customer Service
Call Center Operations
Patient Meal Ordering
Telephone Communication
Order Entry
Web-Based Software
Therapeutic Diet Knowledge
Patient Nutrition Support
Cross-Department Coordination
Confidentiality
Food Safety
Sanitation Standards
Recordkeeping
Communication
Adaptability
Typing

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Meal Services
Menu Orders
Dietary Services
Therapeutic Diets
Patient Nutrition
Food Service
Call Center
Customer Service
Order Processing
Web-Based Software
Telephone Headset
Confidentiality
Safety Standards
Sanitation
Regulatory Compliance
Recordkeeping
Food & Nutrition Team
Doctors
Nurses
English Communication
Typing

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