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Added 14 mins ago
PG
Operations Manager, Technical Services & High Voltage
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- Full-time
…strategic work to delivering efficient results. The Operations Manager, Technical Services & High Voltage, will be driving the improvement of our clients’ experience through driving and…
Added 14 mins ago
B&
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- Full-time
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AC
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Added 2 hours ago
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Pre-Planning Director
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Aramark Canada

Events Services Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 2-4 years of hotel and convention management/supervisory experience increasing degrees of responsibility attained.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

This position is based at Rogers Centre Ottawa, located in the heart of downtown Ottawa. Under the Director of Events, this management position is responsible for acting as the primary liaison between clients and the operational teams to plan successful events of various scopes.

Job Responsibilities

The Event Services Manager is responsible for planning all aspects of a client's event including the following:

Build strong relationships with clients.
Meets with client groups to plan and organize assigned meetings and/or events.
Coordinates activities with the various service contractors for assigned meetings and/or events.
Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
Prepares cost estimates and monitors final billing.
Ensures departmental sales goals for food and beverage are met or exceeded.
Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to fulfill equipment or service needs.
Monitors and supervises facility set-up when necessary.
Assists in training event services staff.
Serves as primary liaison between clients and facility departments.
Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests and concerns.
Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
Uses Momentus and Social Tables software for event planning.
Know and comply with all ARAMARK and client policies and procedures regarding safety, security and emergencies.

Essential Functions

Ability to constantly move about a large facility, which could span several hundred thousand feet, to perform work responsibilities, inspections, client tours, and various meetings
Ability to constantly identify and rectify hazardous situations in the workplace
Ability to frequently operate office machinery
Ability to constantly communicate, verbally and in writing, with clients, component management and ARAMARK staff
Ability to frequently handle or direct the resolution of managerial matters
Ability to frequently provide statistical analysis and to constantly utilize information technology to submit statistical and financial reports to component management
Ability to constantly respond to changing demands from component management, clients, and guests
Ability to constantly interact with the public
Ability to frequently work irregular hours, such as days, nights, weekends, and some holidays

Qualifications

Position requires a college diploma or university degree in hospitality or event management.
2-4 years of hotel and convention management/supervisory experience increasing degrees of responsibility attained.
Ability to communicate effectively, both verbally and in writing, with internal and external clients.
Understands the importance of accurate, timely information and meets deadlines which affect the ability of others to conduct planning and scheduling work in a timely fashion.
Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
Ability to manage competing deadlines.
Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information.
Proficient in Microsoft 365 and Adobe.
Must possess or be able to obtain a Smart Serve certificate.
Clean criminal background check before first day of employment
Bilingualism is a strong asset

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply About employer

More about this job

Responsibilities

Plan and coordinate client events, serving as the primary liaison between clients, contractors, and facility operations. Manage event requirements, estimates and billing, food and beverage sales goals, facility setups, staff support, and on-site event delivery.

Requirements

Requires a college diploma or university degree in hospitality or event management and 2–4 years of hotel and convention management or supervisory experience. Candidates need strong written and verbal communication, leadership, deadline management, Microsoft 365 and Adobe proficiency, and must possess or be able to obtain Smart Serve certification; a clean criminal background check is required.

Skills

Event Planning
Event Coordination
Vendor Coordination
Contract Interpretation
Budgeting and Cost Estimation
Billing Management
Food and Beverage Sales
Operational Communication
Facility Setup Supervision
Staff Training
Customer Service
Statistical and Financial Reporting
Microsoft 365
Adobe
Momentus

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Event Management
Event Planning
Convention Management
Client Relations
Event Coordination
Service Contractors
Contract Provisions
Floor Plans
Meeting Room Setup
Insurance Requirements
Cost Estimates
Final Billing
Food and Beverage Sales
Facility Operations
Event Setup
Staff Training
Momentus
Social Tables
Microsoft 365
Adobe
Smart Serve
Safety
Security
Emergency Procedures
Criminal Background Check

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