Food Court Lead Hand

Job Description

The Lead Cashier crafts a memorable experience for all guests in their outlet by performing tasks with a guest focused attitude. The Lead Cashier is responsible for training other cashiers, maintaining the front of the house, processing transactions, maintaining inventory, and delegating tasks as appropriate to cashiers while providing excellent customer service. Reporting to the Manager and the Supervisor, the Lead Hand co-ordinates the activities of workers in the location, and will oversee staff in the absence of the Supervisor. The Lead Hand is not responsible for hiring, disciplinary or scheduling.

Job Responsibilities

• Assures quality, courteous customer service is provided to all customers
• Oversees the operation and staff in absence of the Supervisor/Manager
• May perform component opening or closing
• Conducts and records monthly location audits, (boards, First Aid Kits)
• May assist with inventory as required
• Ensures cleanliness of Operation
• Ensures adherence to Franchise standards
• Ensures proper use, storage and handling of chemicals on-site
• Assists with any onsite promotions and advertising
• Monitors cash handling procedures
• Complete/document food safety logs
• Covering and ensuring breaks and lunches are given
• Assures quality, courteous customer service is provided to all customers
• Perform other job duties as assigned
  
  

Qualifications

• Requires previous customer service experience
• Requires previous cash handling experience
• Requires basic math & counting skills
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Able to demonstrate interpersonal and communication skills, both written and verbal
• Must follow the required dress code as assigned and in line with workplace policies
• Complete Food Handling training and alcohol service training as required
  
  

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

This is a unionized position with SEIU Local 2. Aramark offers a comprehensive health benefit program, employee meal plan, complimentary uniform and shoes, and other incentives!Aramark Canada Ltd. is an equal opportunity employer. Accommodations for those with disabilities are available upon request.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.