Hospitality Attendant
- Halifax, NS, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
Scotia Centre - Halifax
Aramark Sports + Entertainment is looking to hire a hospitality attendant to support the food and beverage operations at the Scotia Centre - home to Halifax Mooseheads. We're looking for a ?hospitality attendant? because ?Being Awesome? isn't a job title we can use.
The perfect recipe for a Hospitality Attendant on our team? A bit of sugar and spice, and a pinch of everything nice! Our best hospitality attendant is responsible for ensuring guest satisfaction, assisting with guest needs, and resolving or escalating any guest concerns or issues. You love greeting guests, solving problems, and are great at keeping track of operations. You'll be responsible for processing transactions, balancing cash, and providing the best-of-the-best in customer service.
On our team, not only will you be able to ignite your own passion, but you'll join a team of people who love being awesome every day.
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
Qualifications
#ACAN200
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Scotia Centre - Halifax
Aramark Sports + Entertainment is looking to hire a hospitality attendant to support the food and beverage operations at the Scotia Centre - home to Halifax Mooseheads. We're looking for a ?hospitality attendant? because ?Being Awesome? isn't a job title we can use.
The perfect recipe for a Hospitality Attendant on our team? A bit of sugar and spice, and a pinch of everything nice! Our best hospitality attendant is responsible for ensuring guest satisfaction, assisting with guest needs, and resolving or escalating any guest concerns or issues. You love greeting guests, solving problems, and are great at keeping track of operations. You'll be responsible for processing transactions, balancing cash, and providing the best-of-the-best in customer service.
On our team, not only will you be able to ignite your own passion, but you'll join a team of people who love being awesome every day.
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
- Greet and provide customer service to guests while anticipating their needs
- Book reservations and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answers phone calls and emails and delivers messages as needed
- Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Other duties and tasks as assigned by manager
Qualifications
- Previous guest services experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
#ACAN200
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
More about this job
Responsibilities
Welcome guests, anticipate and address their needs, and resolve or escalate concerns while maintaining a positive customer-service experience. Process cash and credit-card transactions, balance cash, coordinate reservations and registration, and handle phone calls, emails, and messages.
Requirements
Previous guest-services experience is preferred, along with strong customer-service, interpersonal, and verbal and written communication skills. Candidates should demonstrate organization, accuracy, and attention to detail; the role may involve lifting, bending, pushing, pulling, and extended periods of walking or standing.
Skills
- Customer Service
- Guest Relations
- Problem Solving
- Cash Handling
- Cash Balancing
- Point-of-Sale Transactions
- Reservation Booking
- Registration Coordination
- Verbal Communication
- Written Communication
- Organization
- Attention to Detail
- Phone and Email Communication
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
- Sports & Recreation
Keywords
- Hospitality
- Food And Beverage Operations
- Guest Services
- Customer Service
- Guest Satisfaction
- Cash Handling
- Cash Balancing
- Cash Transactions
- Credit-Card Transactions
- Register Operation
- Reservation Booking
- Registration Coordination
- Guest Concerns
- Problem Resolution
- Phone Calls
- Email Communication
- Interpersonal Communication
- Organization
- Accuracy
- Attention To Detail
- Personal Protective Equipment
- Uniforms