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Added 12 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 12 mins ago
Grocery - Manager Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON
Provide superior customer service to meet customer needs
Added 12 mins ago
Corporate Store Supervisor I
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Added 12 mins ago
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Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
New Glasgow, NS
- Full-time
Commitment to providing exceptional customer service
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Fresh Food Department Manager - In Training
Loblaw Companies Limited
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Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
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Loblaw Companies Limited
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Assistant Branch Manager
RBC
Surrey, BC
- Full-time
· Strong understanding of sales management routines and ability to lead the team to action
Added 43 mins ago
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Retail Store Manager - Full Time - Sherway Gardens, ON
Swarovski
Toronto, ON
- Full-time
Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with…
Added 43 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
…partners in Risk Management and Compliance, CIBC Credit Group and Retail Operations to resolve credit and risk issues. Connect with key local partners in banking centres including Imperial…
Added 43 mins ago
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Director, Business Effectiveness - Capital Markets
CIBC
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- Full-time
…products and services to government, institutional, corporate and retail clients in Canada and in key markets around the world. Within the Chief Administrative Office (CAO) team, reporting…
Added 43 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 43 mins ago
Brand Experience Summer Representative - Vancouver
Molson Coors
Vancouver, BC
Execution of Promotions and Events –Lead/ Support with the execution of core programming for Molson Coors in at Local Events (Golf Tournaments, Concerts, and Festivals)
Added 43 mins ago
BC
Manager, Research & Development (R&D) Breads and Buns
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…creates value by being at the forefront of manufacturing and service delivery innovation in the baking industry through the continued improvement and refinement of its supply chain network…
Added 43 mins ago
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Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $20.5 CAD / hour
- Full-time
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Added 43 mins ago
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Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
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Added 58 mins ago
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Assistant Store Manager - Oshawa Centre
Reitmans (Canada) Ltée/Ltd
Oshawa, ON
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Added 1 hour ago
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…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 1 hour ago
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Analyst, Accounting Shared Service
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Added 1 hour ago
JI
Freight Flow Associate
J.D. Irving, Limited
Atholville, NB
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 1 hour ago
JI
Flooring Associate
J.D. Irving, Limited
St. John's, NL
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Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 1 hour ago
B
Regional Operations Manager, Cleaning Services
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Added 1 hour ago
MAC Southcentre - Key Holder Part Time - Calgary, AB
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CO
Project Manager - AI Building and Zoning Review
City of Niagara Falls
Niagara Falls, ON
- $54.58 to $68.22 CAD / hour
- Contract
This position serves as the project lead responsible for implementing an Artificial Intelligence (AI) solution to modernize the building and zoning application process. The role acts as a…

Aramark Canada

Hourly Supervisor- Den Pub & Auxiliary

Kamloops, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

The Food Services Supervisor is a full time position that requires full availability. As the Food Services Supervisor, you are responsible for the day-to-day operations, staff leadership, and service delivery across multiple food service outlets at Thompson Rivers University, including The Den Pub, Trades Cafeteria, Deli, and vending services.

This is a hands-on leadership role that combines frontline food service responsibilities with operational coordination, employee supervision, scheduling, and performance management. The successful candidate will lead by example, working alongside team members while ensuring each outlet operates efficiently, consistently, and in accordance with established standards for food safety, quality, customer service, and financial performance.

The Supervisor serves as the primary day-to-day operational lead across assigned outlets, providing direction and support to employees, coordinating staffing and service requirements, resolving operational issues, and maintaining a positive, accountable, and customer-focused work environment. Working in partnership with the Food Services Director, this position helps drive operational excellence, employee engagement, and an exceptional dining experience for the TRU community.

Job Responsibilities

Daily Operations

Oversee daily operations of The Den Pub, Trades Cafeteria, Deli, and vending services.

Work alongside staff to support service delivery, coordinate daily priorities, and maintain quality, cleanliness, and operational standards.

Resolve operational issues and ensure effective opening, closing, and shift handovers.

Employee Leadership and Scheduling

Prepare staff schedules, coordinate shift coverage, and manage staffing needs within approved labour budgets.

Provide daily direction, coaching, and training to employees.

Set performance expectations, address routine employee concerns, and escalate formal matters to the Food Services Director.

Promote teamwork, accountability, and a positive work environment.

Food Safety and Compliance

Ensure compliance with food safety, sanitation, health and safety regulations, company policies, and operating procedures.

Monitor food handling, temperature controls, cleaning, and required documentation.

Ensure The Den Pub meets applicable liquor service and certification requirements.

Inventory and Cost Control

Monitor inventory, coordinate ordering and replenishment, and ensure proper receiving, storage, and stock rotation.

Minimize waste, monitor product usage, and support food cost and labour efficiency targets.

Report inventory discrepancies, equipment issues, and cost concerns to the Food Services Director.

Customer Experience

Maintain high customer service standards across all outlets.

Coach staff on customer engagement and service delivery.

Address customer concerns and identify opportunities to improve service, product availability, and satisfaction.

Performance and Communication

Monitor sales, staffing, labour utilization, and operational performance.

Maintain accurate schedules and operational records.

Communicate service issues, staffing needs, and performance concerns to the Food Services Director.

Support campus events, operational changes, and continuous improvement initiatives.

Vending Services

Oversee vending machine stocking, replenishment, product rotation, expiry dates, and cleanliness.

Monitor product demand and report equipment malfunctions, and minimize service interruptions.

Qualifications

Previous experience in food service, hospitality, retail food operations, or a related customer-facing environment.
Demonstrated experience providing day-to-day direction, supervision, or leadership to a team.
Experience with employee scheduling, shift coordination, and staffing coverage.
Knowledge of food safety, sanitation, and workplace health and safety practices.
Strong organizational skills with the ability to coordinate multiple priorities and service locations.
Effective communication, problem-solving, and conflict-resolution skills.
Basic understanding of inventory control, labour management, waste reduction, and cost-conscious operations.
Ability to work in a fast-paced environment while remaining actively engaged in frontline service.
FoodSafe certification or equivalent, as required.
Serving It Right certification for applicable pub duties, as required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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More about this job

Responsibilities

Oversee daily operations across The Den Pub, Trades Cafeteria, the Deli, and vending services, while working alongside staff to maintain service, quality, cleanliness, and safety standards. Lead and schedule employees, manage inventory and costs, address customer and operational issues, and communicate performance and staffing needs to the Food Services Director.

Requirements

Candidates need food service, hospitality, retail food, or related customer-facing experience, along with experience directing or supervising a team and coordinating schedules. They should have knowledge of food safety and workplace safety, strong organizational and communication skills, and FoodSafe and Serving It Right certifications as required.

Skills

Food Service Operations
Team Leadership
Employee Scheduling
Shift Coordination
Staff Training
Food Safety
Sanitation
Inventory Control
Cost Control
Customer Service
Conflict Resolution
Labour Management
Vending Operations
Performance Management
Operational Coordination

Visa sponsorship

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Keywords

Food Service
Hospitality
The Den Pub
Trades Cafeteria
Vending Services
Daily Operations
Employee Supervision
Staff Scheduling
Shift Coverage
Food Safety
Sanitation
Workplace Health And Safety
FoodSafe Certification
Serving It Right Certification
Liquor Service
Inventory Management
Stock Rotation
Cost Control
Labour Budgets
Waste Reduction
Customer Service
Performance Management
Operational Records
Campus Events

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