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Added 12 mins ago
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Aramark Canada

Multi-Site Food Service Manager - Business Dining

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Job Description

Aramark is hiring a Multi-Site Food Service Manager to join our team. Reporting to the General Manager, this position is responsible for overseeing the day-to-day operations of multiple single-client Business Dining locations within a designated geographic area. The successful candidate will ensure operational excellence, exceptional customer service, and consistent execution of company standards across all sites.

This role is responsible for planning, organizing, directing, controlling, and evaluating food service operations across multiple locations. The Multi-Site Food Service Manager provides leadership and support to a team of supervisors and food service associates, with a strong focus on fostering a hospitality-driven culture, delivering exceptional customer experiences, and ensuring operational excellence at each site.

Every day, we're finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization. Aramark's services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

Job Responsibilities

Responsible to ensure daily operations are running smoothly with the understanding that there will be times when you'll have to ?jump in? and work within the operation
Implements and leads compliance on all Aramark operating standards and legislated standards within the component including company policy and procedure, health and safety standards and safe food handling
Responsible for overseeing staff scheduling; tracks daily labour on daily basis
Works in conjunction with culinary team members for appropriate food handling, preparation and sanitation in respective areas
Responsible for inventory controls, food, labour and direct costs
Ensures quality and courteous service is provided to all customers including proper and accurate signage displayed for all items served
Works with Human Resources to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of human resources policies and procedures
Develops and motivates supervisory staff to attain proper standards of performance
Liaises with the Marketing Manager to launch marketing initiatives and promotions
Monitors equipment repair and maintenance
Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
Ensures adherence to Aramark's policies and procedures, and Health and Safety programs

Qualifications

To obtain a government Security Clearance, must have resided in Canada for the past five (5) consecutive years
A post- graduate diploma in Hospitality, Food and Beverage Management or Business is preferred
Previous food service operations management experience is required to manage multi-sites
Able to lead a hospitality culture
Effective communication and organization skills
Ability to multi-task and be self-reliant
Ability to analyze and interpret financials
Knowledge of Microsoft Word, Excel and PowerPoint
Must have own reliable transportation and a valid G- class driver's license to travel to sites

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster.
Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

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More about this job

Responsibilities

Oversee daily operations across multiple business dining locations, ensuring consistent service quality, compliance with company and legislated standards, food safety, and operational performance. Lead supervisors and associates while managing staffing, labor, inventory, costs, cash controls, maintenance, customer service, and coordination of marketing initiatives.

Requirements

Previous food service operations management experience, including multi-site management, is required; a postgraduate diploma in hospitality, food and beverage management, or business is preferred. Candidates should demonstrate leadership, communication, organization, multitasking, self-reliance, and financial analysis skills, know Microsoft Office, and have reliable transportation and a valid G-class driver's license; government security clearance requires five consecutive years of residence in Canada.

Skills

Food Service Operations
Leadership
Hospitality
Customer Service
Staff Scheduling
Labor Management
Inventory Control
Cost Control
Food Safety
Sanitation
Human Resources Management
Training And Development
Financial Analysis
Cash Handling And Auditing
Microsoft Word, Excel, And PowerPoint

Benefits

Three Weeks Of Paid Vacation
Three Personal/Flex Days
Health Benefits
Dental Coverage
Prescription Coverage
Vision Coverage
Massage Therapy Coverage
Self-Directed Pension Plan With Employer Matching
Employee Assistance Program
Employee Resource Groups
Educational Assistance
Scholarships For Employees' Children
Career Development Opportunities
Safe And Supportive Workplace

Visa sponsorship

Not detected in the job text

Keywords

Business Dining
Food Service Operations
Multi-Site Management
Operational Excellence
Customer Service
Hospitality Culture
Company Standards
Health And Safety
Safe Food Handling
Food Preparation
Sanitation
Staff Scheduling
Labor Tracking
Inventory Control
Food Costs
Direct Costs
Human Resources
Hiring
Progressive Discipline
Staff Training
Marketing Initiatives
Equipment Maintenance
Cash Handling
Cash Auditing
Financial Analysis
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Government Security Clearance
G-Class Driver's License

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