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Added 12 hours ago
Packaging Development & Engineering Manager
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Added 18 hours ago
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Added 10 days ago
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Added 2 days ago
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If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 1 day ago
Multi-Site General Manager
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Added 17 days ago
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Aramark Canada

Multi-Site General Manager

Victoria, BC, Canada

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Sep 19, 2026

Apply About employer

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Original job description

Job Description

The Multi-Site General Manager is a senior operational leader responsible for the overall performance, compliance, and client satisfaction of a diverse portfolio of Aramark accounts across Southern Vancouver Island. This role provides hands-on leadership across all lines of business. The Multi Site GM ensures consistent execution of Aramark programs and processes, strong financial performance, and high-quality service delivery, while developing site leaders and acting as a key partner to both clients and district leadership.

Job Responsibilities

Operational Leadership

Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency

Aramark Programs & Process Compliance

Ensure full adherence to all Aramark programs, policies, and operating standards
Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
Identify gaps in compliance or execution and implement corrective action plans as required

Client Partnership & Retention

Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
Support and lead CBRs, QBRs, audits, and renewal discussions
Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention

Financial Accountability

Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results

People Leadership & Development

Lead, coach, and develop a multi-site management team, building bench strength and succession plans
Ensure consistent performance management, engagement, and accountability across all locations
Support talent development and internal promotion through structured coaching and feedback

Safety & Risk Management

Champion a safety-first culture across all sites
Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
Address incidents, risks, and audit findings promptly and effectively

District Support

Act as a delegate for the District Manager when required
Support mobilizations, renovations, and operational transitions
Contribute to district initiatives related to growth, compliance, people development, and operational excellence

Qualifications

Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)
Five or more years of senior management experience in food service, hospitality, or multi-site operations
Proven experience managing multiple locations/services and leading large, diverse teams
Strong financial acumen with experience managing P&Ls and complex operating environments
Demonstrated ability to enforce standards while maintaining positive, productive relationships
Advanced food safety certification or ability to obtain
Strong computer literacy including Excel, PowerPoint, and Word
Valid driver's license and ability to travel locally and seasonally

Ideal Candidate Profile

Confident, disciplined operator who values standards, structure, and accountability
Calm and effective in complex, fast-paced environments
Detail-oriented with the ability to zoom out strategically when required
Trusted leader who can balance client needs, team development, and financial results
Comfortable acting as an extension of district leadership

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark helping you grow your retirement savings faster.

Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Apply About employer

More about this job

Responsibilities

The Multi-Site General Manager provides hands-on leadership and oversight across a portfolio of accounts to ensure operational excellence, financial performance, and client satisfaction. They are responsible for enforcing Aramark standards, managing site teams, and maintaining compliance with safety and quality protocols.

Requirements

Candidates must have at least five years of senior management experience in food service, hospitality, or multi-site operations. A post-secondary education in Hospitality Management or Business Administration is preferred, along with strong financial acumen and valid driver's license.

Skills

Operational leadership
Financial management
P&L management
Team development
Food safety compliance
Health and safety
Strategic planning
Performance management
Multi-site operations
Budgeting
Contract compliance
Coaching
Risk management
Communication
Computer literacy

Benefits

Paid vacation
Personal/flex days
Dental insurance
Prescription coverage
Vision insurance
Massage therapy
Self-directed pension plan
Employee assistance program
Educational assistance
Scholarships

Visa sponsorship

Not detected in the job text

Keywords

Multi-site management
Food service
Hospitality
P&L
Operational excellence
Compliance
Client retention
Financial acumen
Safety culture
Team leadership
Succession planning
Audit
Food safety
Sanitation
Budgeting
Forecasting
Performance reviews
District support
Strategic planning
Account management
Service delivery
Risk management
Professional development
Operations management
Business administration

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