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Aramark Canada

Operations Manager

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: Requires 5+year's progressive experience managing operations with $1 - $2 million financial and operational responsibility.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Job Description

Aramark Canada is looking for an Operations Manager who will be responsible for the full operation of housekeeping, and resident laundry in a multi service environment that includes Long Term Care, Daily Assisted Living.

The Operations Manager is responsible for the facilities contract and its financial accountability, and compliance with the standards established by Aramark Healthcare, regulatory agencies and client. Leads departments of all services managed. Establishes and maintains effective working relationship with other departments to provide a unified experience for patients, residents, visitors, and employees.

Healthcare - Aramark

Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.

Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Job Responsibilities

Plans, administers and directs all unit activities related to facilities services, including housekeeping operations.
Demonstrates strong leadership, ownership and accountability while managing supervisors and front-line employees who are integral to maintaining healthy, clean and sanitized healthcare environments.
Provides supportive leadership that builds trust, security and employee satisfaction through demonstrated competence, consistency and a willingness to serve.
Provides overall direction and manages employee performance, development and engagement while ensuring compliance with human resources policies and standards.
Manages personnel functions, including recruitment, hiring, training, onboarding, evaluation, performance management and, when required, terminations in collaboration with Human Resources.
Develops work schedules, maintains adequate staffing and supervises housekeeping employees across all shifts to ensure work is completed in accordance with established cleaning, sanitation and infection prevention and control standards.
Inspects facility cleanliness, sanitation, and infection control practices, and ensures corrective action is taken where necessary.
Establishes and maintains housekeeping standards and recognizes operational practices appropriate to the specific needs and age-related considerations of the patient and resident population.
Ensures compliance with disinfection requirements, workplace safety standards, all contractual obligations, regulatory requirements, and Aramark and facility directives.
Interacts with Client Management and maintains effective client and customer relationships at all levels of the client organization, including conducting regular rounding and identifying opportunities to expand Aramark services.
Develops operational forecasts, explains variances and is responsible for the component's accounting functions and financial performance.
Maintains required controls and documentation for Aramark programs, including operations logs and records, housekeeping and account records, weekly inspections, monthly summaries, monthly joint review meetings, daily hour controls, safety systems and other required program records.
Completes or delegates monthly Resident Survey targets, Housekeeping Audits through Facility Fit Pro (FFP), and BTI audits with the client.
Completes or delegates required Safe Briefs, Safe Observations, Joint Health and Safety Committee meetings, and workplace inspections.

Qualifications

Bachelor's Degree or Diploma is an asset.
Requires 5+year's progressive experience managing operations with $1 - $2 million financial and operational responsibility. Multi-service experience would be considered an asset.
Healthcare Environmental, Facility engineering role in large complex site preferred.
Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset
Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
P&L accountability and/or contract-managed service experience is desirable.
Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.

Accommodations for job applicants with disabilities are available upon request.

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark helping you grow your retirement savings faster.

Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Apply About employer

More about this job

Responsibilities

Oversee housekeeping and resident laundry operations in a multi-service healthcare setting, leading supervisors and frontline staff while ensuring cleanliness, sanitation, infection control, safety, and regulatory compliance. Manage client relationships, staffing and employee performance, contract obligations, operational records and audits, and the unit’s financial performance.

Requirements

Requires more than five years of progressive operations management experience with $1–$2 million in financial and operational responsibility; multi-service experience and healthcare environmental or facilities experience are assets. A bachelor’s degree or diploma is an asset, along with effective communication, leadership, confidentiality, and preferably P&L or contract-managed service experience; familiarity with PIDAC is also an asset.

Skills

Operations Management
Housekeeping Management
Healthcare Environmental Services
Leadership
Recruitment and Onboarding
Staff Scheduling
Infection Prevention and Control
Sanitation and Disinfection
Workplace Safety
Regulatory Compliance
Financial Management
P&L Accountability
Operational Forecasting
Audit and Documentation Management

Benefits

Paid Vacation
Personal/Flex Days
Health Benefits
Dental Coverage
Prescription Coverage
Vision Coverage
Massage Therapy
Self-Directed Pension Plan With Employer Matching
Employee Assistance Program
Employee Resource Groups
Educational Assistance
Scholarships
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Resident Laundry
Healthcare Environmental Services
Long-Term Care
Assisted Living
Facilities Services
Contract Management
Financial Accountability
P&L
Operational Forecasting
Infection Prevention and Control
Sanitation
Disinfection
Regulatory Compliance
Workplace Safety
Human Resources
Recruitment
Onboarding
Performance Management
Staff Scheduling
Resident Surveys
Housekeeping Audits
Facility Fit Pro
BTI Audits
Safe Briefs
Safe Observations
Joint Health and Safety Committee
PIDAC
Aramark Healthcare

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