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Aramark Canada

Operations Manager - Dining and Housekeeping

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: Minimum 5 years of experience leading large teams in food service, hospitality and environmental services
Posting language: English
Posted: Oct 16, 2026

Original job description

Job Description

At Aramark, we are continuing to grow and expand our operations across the Greater Toronoto Area. As part of that growth, we are looking to connect with experienced and passionate Operations Managers who would be interested in future leadership opportunities within our organization to lead dining, catering, housekeeping and laundry services in one of various industries.

Operations Managers responsible for dining, catering, housekeeping and laundry services play a critical role in overseeing operations, client relationships, financial performance, employee engagement, and operational excellence. Successful leaders are customer-focused, results-driven, and passionate about creating outstanding experiences for clients, guests, and team members.If you're looking to grow your career with a company that values innovation, leadership, and service excellence, we encourage you to join our talent community.

Job Responsibilities

Be seen as a senior leader for all operations and advocate for both our client and Aramark
Accountable and responsible for maintaining a culture focused on safety in everything we do
Build and lead management teams capable of delivering innovation, quality, and operational excellence across all service lines
Deliver the highest quality services while exceeding client and customer expectations
Drive revenue growth across service lines through exceptional execution and targeted business development initiatives
Support client and stakeholder initiatives while identifying opportunities to strengthen partnerships
Deliver sustainability goals as they pertain to food services
Manage client premises, capital assets, and facilities in a professional manner
Connect, influence, and bring creative and strategic thinking to build and maintain stakeholder advocacy
Develop strategic operating plans aligned with client objectives and sustainable business practices
Establish and maintain food production systems and procedures for ordering, receiving, storing, preparing, and serving food products safely and efficiently
Develop operational forecasts, monitor expenses, and report variances
Develop client communication strategies and conduct regular business reviews to share successes, opportunities, and progress against annual operating plans
Ensure successful implementation of operational programs and executional frameworks
Recruit, coach, mentor, and develop Front Line Supervisors and other operational leaders
Build strong relationships within local communities and develop professional networks that support future business opportunities and organizational growth

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Minimum 5 years of experience leading large teams in food service, hospitality and environmental services
University Degree, College Diploma, or equivalent experience in Business Administration, Hospitality Management, or a related field preferred
Advanced food safety certification preferred
Strong financial acumen, including food cost, labour management, inventory control, and budgeting
Proven ability to analyze financial statements, operating reports, and budget variance reports
Demonstrated success recruiting, developing, and retaining diverse teams in a dynamic environment
Experience managing teams of 20 or more associates
Strong leadership, coaching, and people development skills
Excellent attention to detail and commitment to operational excellence
Catering experience considered an asset
Positive attitude and strong customer-focused mindset
Proven ability to build and maintain internal and external relationships at all levels, including senior leadership and clients
Knowledge of regulatory requirements including WHMIS, Occupational Health & Safety, and infection prevention and control practices
Strong computer skills, including Microsoft Excel, PowerPoint, and Word
Excellent verbal and written communication skills
Ability to adapt to new environments and successfully lead change initiatives

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster.
Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

Education

Bachelors preferred

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.?

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More about this job

Responsibilities

Lead dining, catering, housekeeping, and laundry operations while overseeing client relationships, financial performance, safety, service quality, and operational excellence. Develop management teams, drive revenue and sustainability goals, manage facilities and assets, and maintain strong stakeholder partnerships.

Requirements

Requires at least five years of experience leading large teams in food service, hospitality, or environmental services, with experience managing teams of 20 or more associates. A degree or diploma in business administration, hospitality management, or a related field is preferred, along with strong financial, leadership, communication, food safety, and regulatory compliance capabilities.

Skills

Operations Management
Food Service Management
Hospitality Management
Housekeeping And Laundry Operations
Financial Management
Budgeting And Forecasting
Food Cost Control
Labor Management
Inventory Control
Team Leadership
Recruiting And Talent Development
Business Development
Food Safety
Regulatory Compliance
Change Management

Benefits

Three Weeks Of Paid Vacation
Three Personal/Flex Days
Health Benefits
Dental Coverage
Prescription Coverage
Vision Coverage
Massage Therapy Coverage
Self-Directed Pension Plan With Employer Matching
Employee Assistance Program
Employee Resource Groups
Educational Assistance
Scholarships For Employees' Children
Career Development Opportunities
Safe And Supportive Workplace

Visa sponsorship

Not detected in the job text

Keywords

Dining Services
Catering
Housekeeping
Laundry Services
Food Service
Hospitality
Environmental Services
Operations Management
Client Relationships
Financial Performance
Operational Excellence
Safety
Food Safety Certification
Food Production Systems
Ordering And Receiving
Food Storage And Preparation
Operational Forecasting
Budget Variance Analysis
Food Cost Management
Labor Management
Inventory Control
Capital Assets
Facilities Management
Sustainability
Business Development
WHMIS
Occupational Health And Safety
Infection Prevention And Control
Microsoft Excel
Microsoft PowerPoint

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