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Added 4 mins ago
VB
Accounts Payable Specialist
Vaco by Highspring
Toronto, ON · North York, ON
- $22 to $25 CAD / hour
- Full-time
Ensure customer satisfaction through professionalism when responding to internal and external vendors
Added 4 mins ago
VB
Accounts Payable Specialist
Vaco by Highspring
Surrey, BC
- Full-time
We are looking for a detail-oriented Accounts Payable Specialist to join the accounting team of one of our manufacturing clients in Surrey, BC. The successful candidate will be responsible…
Added 4 mins ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
As Procurement and Contracts Specialist, you’ll provide expertise and leadership in procurement, sourcing, and contract administration across MCC. Reporting to the Senior Manager, Finance,…
Added 4 mins ago
RC
Industrial Projects Coordinator & Quotations Specialist
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- Full-time
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Added 4 mins ago
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Procurement Specialist – Health & Personal Care
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Position: Procurement Specialist – Health & Personal Care
Added 4 mins ago
Procurement Specialist – Health & Personal Care
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Position: Procurement Specialist – Health & Personal Care
Added 4 mins ago
A
Revenue Operations Specialist
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- Full-time
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Excellent communication skills with an ability to maintain effective relationships with a range of faculty, staff and students.
Added 19 mins ago
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AI Solutions Specialist - Co-op Student (Winter 2027)
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Mississauga, ON
- Internship
Assist with AI use cases such as support, analytics, forecasting, compliance, reporting, internal knowledge search, and chatbot or assistant-style tools.
Added 19 mins ago
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International Admissions Officer
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Added 19 mins ago
Product Specialist (QC) - 12 month contract
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Added 34 mins ago
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Communications Specialist - Reach and Engagement
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…communications agency background with broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive…
Added 34 mins ago
A
Revenue Operations Specialist
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Toronto, ON
- Full-time
As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role…
Added 34 mins ago
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Delivery Specialist
goeasy Ltd.
New Glasgow, NS
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Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Added 34 mins ago
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Sales Account and Development Specialist
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Stigma Grow is seeking a motivated, relationship-focused, and analytical Sales Account & Development Specialist to join our team.
Added 34 mins ago
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ServiceNow Developer
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- Full-time
…corporate offices and retail network. The role bridges Rexall’s internal legacy systems and cloud ecosystem, using enterprise integration tools to maintain seamless data flows across…
Added 34 mins ago
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Construction Manager 3
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Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
…projects, engaging and building strong networks with relevant internal stakeholders and delivery partners to drive successful delivery and ensure alignment with corporate strategies,…
Added 34 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
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…initiatives, like process improvements, system upgrades, and planning internal communication with employees on payroll matters. Competitive total compensation package, including a generous…
Added 34 mins ago
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Accounting Specialist
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Calgary, AB
- Full-time
Reporting to an accounting leader, the Accounting Specialist will support the accounting, analysis, and reporting of complex financial activities, including cash flows, financing…
Added 34 mins ago
NI
System Support Specialist
Northfield IT
Remote, Canada
- $52,000 to $56,000 CAD / year
- Full-time
- Remote
The position requires proactive system monitoring, diligent communication of incidents, and the use of automation and AI-assisted tools to improve response times and reduce manual effort.…
Added 34 mins ago
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Financial Services Representative (BCGEU) - Mission
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…and ensuring smooth, seamless hand-offs when another team or specialist is…
Added 34 mins ago
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Financial Services Representative - Sen̓áḵw Village
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…and ensuring smooth, seamless hand-offs when another team or specialist is…
Added 34 mins ago
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Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
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- Full-time
Note, the internal job title is Electrical Engineering Specialist – Battery Energy Storage Systems (BESS).
Added 49 mins ago
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Logistics Specialist - Contract
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Arani

Technical Support Specialist - Lighting

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 7, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 9, 2026

Original job description

About Arani

At Arani, we believe You Deserve Great Service. We are the largest Canadian brand of electrical products to supply contractors directly, bypassing distributors, disrupting how business has traditionally been done in this market and taking on its many inefficiencies.

We are forward-thinking, ambitious, and recognized as one of the fastest-growing companies in Canada over several years. We also work closely with our sister company, Utopia Lighting, a US lighting manufacturer based in California. Help us grow our reach and expand our successful footprint globally.

Role Summary

The Technical Support Specialist – Lighting is the person our teams turn to when a project needs technical answers. Based in Montreal and reporting to the Director of Engineering, you support both Arani (Canada) and Utopia Lighting (United States).

Your two core jobs: when a sales rep sends us a lighting schedule specifying a competitor's part numbers, you identify the equivalent Arani or Utopia products ("crosses"); and when a project needs a photometric layout, you build the lighting simulation in AGi32 and deliver a clear, professional report. You will also answer day-to-day technical questions from reps, contractors, and our inside sales teams.

You do not need to arrive knowing our catalogue or AGi32. We train. What you need is a solid electrical or lighting foundation, real attention to detail, and the drive to become the technical reference for two growing brands.

Key Responsibilities

Product crosses and equivalencies (training provided)

Review lighting schedules and specifications submitted by sales reps that call out competitor part numbers, and identify the equivalent Arani or Utopia Lighting product for each line.
Compare the specifications that matter: lumens, wattage, CCT, CRI, distribution, voltage, dimming, mounting, IP/IK ratings, certifications (cUL/UL, DLC, BAA/BABA where applicable).
Produce clean, accurate cross-reference documents that sales can send straight to the customer, and clearly flag where no true equivalent exists or where a substitution needs approval.
Build and maintain our internal cross-reference library so each cross makes the next one faster.

Lighting simulations (training provided)

Build photometric layouts in AGi32 from drawings, plans, and project requirements: indoor, outdoor, area, and site lighting.
Select fixtures, apply IES photometric files, and verify results against the project's target light levels, uniformity, and applicable standards.

Technical support

Answer technical questions from sales reps, contractors, and inside sales on product specifications, applications, and compatibility and help coordinate RMAs and Replacements
Prepare bills of materials and quotations.
Feed what you learn from the field back to Engineering: recurring questions, spec gaps, and product improvement opportunities.
Handle applications for lighting rebate programs and verify product eligibility

Requirements

Advanced AI literacy
Interest in electricity, electrical engineering technology, lighting, architecture technology
Ability to multitask and handle a large work volume under pressure
Meticulous attention to detail. A wrong cross or a wrong light level costs the customer real money.
Comfortable reading construction drawings, lighting schedules, and product specification sheets.
Clear written and verbal communication; you can explain a technical trade-off to a non-technical salesperson.
Fluent English, written and spoken. While French is the language of our Montreal workplace English is required because this role supports Utopia Lighting's US sales reps and customers daily, and serves Arani customers outside Quebec.

Assets

Experience with AGi32, DIALux, or Visual lighting design software (major asset).
Knowledge of lighting technologies and the lighting industry: LED, photometrics, controls, DLC/cUL listings.
IES Lighting Certification (LC) or coursework toward it (major asset).
AutoCAD or Revit experience.
Experience in a lighting manufacturer, lighting agency, or electrical distributor technical or quotations role.
Experience with an ERP (SAP Business One) or CRM (Salesforce).

Details

Permanent, full-time (40 hours/week)
Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m.
Location: Montreal, on-site
Reports to: Director of Engineering
Group insurance
Group RRSP
Full training on our product lines, cross-referencing methods, and AGi32

Arani is an equal opportunity employer. We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

Identify equivalent Arani or Utopia Lighting products for competitor items in lighting schedules, and prepare accurate cross-reference documents. Create AGi32 photometric layouts and reports, answer technical questions, prepare bills of materials and quotations, and share field feedback with Engineering.

Requirements

Candidates need an electrical, lighting, or related technical foundation, strong attention to detail, the ability to read construction drawings and product specifications, and clear communication skills. Fluent written and spoken English is required; experience with lighting design software, lighting technologies, AutoCAD or Revit, and ERP or CRM systems is an asset.

Skills

Lighting Product Cross-Referencing
Photometric Layouts
AGi32
Lighting Simulations
Electrical Fundamentals
Construction Drawing Interpretation
Lighting Schedule Interpretation
Product Specification Analysis
Technical Support
Bills of Materials
Quotations
Rebate Program Applications
Attention to Detail
Written and Verbal Communication
Multitasking
Advanced AI Literacy

Benefits

Group Insurance
Group RRSP

Visa sponsorship

Not detected in the job text

Keywords

Arani
Utopia Lighting
AGi32
DIALux
Visual Lighting Design Software
AutoCAD
Revit
SAP Business One
Salesforce
LED
Photometrics
IES Photometric Files
Lighting Controls
DLC
cUL
UL
BAA/BABA
CRI
CCT
IP/IK Ratings
Lighting Schedules
Construction Drawings
Product Cross-Referencing
Lighting Simulations
Bills of Materials
Lighting Rebates
IES Lighting Certification
Electrical Products
Photometric Layouts

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