Jobs in Canada

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Added 5 days ago
W
(CAN) OMNI Assistant Manager
Walmart
Halifax, NS
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
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W
(CAN) Food & Consumables Coach
Walmart
Halifax, NS
- Full-time
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Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
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Sales Associate
Structube
Waterloo, ON
- Full-time
Added 5 days ago
JI
Customer Service Associate
J.D. Irving, Limited
Gander, NL
- Part-time
Added 5 days ago
WHS Specialist
Amazon
Sidney, BC
…workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence…
Added 5 days ago
HE
Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Individuals must have knowledge of the appropriate table settings and service ware · Must have coordinating skills as pertains to determining time, place and sequence of operations or action
Added 5 days ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 5 days ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 5 days ago
NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 5 days ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
· Research cross-border arbitration and litigation activity to identify prospective clients and referral sources
Added 5 days ago
IB
Tenured Faculty Position in Sustainability (Abell Hodgson Chair in Regenerative Agriculture)
Ivey Business School at Western University
London, ON
- Full-time
Applicants must possess a PhD in business or closely related discipline that links strongly to food and agriculture
Added 5 days ago
RA
Account Manager
Recycling Alternative
Vancouver, BC
- Full-time
Valid driver's licence required
Added 5 days ago
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Dividend Quality Reviewer
Computershare
Richmond Hill, ON
- Full-time
This is a great department to join! Working in operations gives you a great understanding of our wider business as you get to work with multiple different business lines and see the many…
Added 5 days ago
Spa Supervisor
Omni Hotels & Resorts
Toronto, ON
· Must possess excellent communication and problem resolution skills
Added 5 days ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 days ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 5 days ago
WC
(CAN) Staff Pharmacist, Full-Time
Walmart Canada
Prince Albert, SK
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 5 days ago
(CAN) Pharmacy Intern, Part-Time
Walmart Canada
Saskatoon, SK
Added 5 days ago
(CAN) Pharmacy Intern, Part-Time
Walmart Canada
Saskatoon, SK
Added 5 days ago
WC
(CAN) Pharmacy intern
Walmart Canada
Saskatoon, SK
- Full-time
Added 5 days ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Hinton, AB
- Full-time
Added 5 days ago
WC
(CAN) Gérant adjoint, pertes totales et conformité
Walmart Canada
Montreal, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 5 days ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Hawkesbury, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 days ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Contract

Arbitration Place

Business Development Associate

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Experience: · 2–4 years of experience in business development, sales, account management or client relations, preferably in a B2B professional services environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary:

Arbitration Place is a leading provider of hearing facilities, court reporting, transcription and virtual hearing services, with nearly 30 years of experience supporting arbitrations, mediations, litigation and public inquiries across Canada and internationally, including the United States, the Caribbean, Europe, the Middle East and Asia.

The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert warm leads, and create new business opportunities across Canada, while supporting business development and lead generation in key international markets including the United States and Europe.

This role is outreach-driven: the Associate will be in consistent contact with new and existing clients - law firms, in-house legal teams, arbitrators, mediators and institutions - building relationships that lead directly to bookings and repeat business. The successful candidate will also be given the opportunity, and is expected, to identify and propose new ways to create additional business. This is an ideal role for a self-motivated professional who wants to be part of a dynamic organization and grow with the company.

Key Accountabilities

Tasks or Duties for Each Key Accountability

1. New Lead Generation & Prospecting

· Proactively identify and research prospective clients, including litigation and arbitration practice groups, boutique firms, in-house legal departments and ADR practitioners.

· Conduct consistent daily outreach by phone, email, LinkedIn and in person to introduce Arbitration Place’s services and secure introductory meetings.

· Build and maintain targeted prospect lists by market, practice area and firm size.

· Attend legal industry events, conferences and networking functions to generate new contacts.

2. Warm Lead Response & Conversion

· Respond promptly to inbound enquiries, referrals and warm leads, and qualify client needs.

· Coordinate with Operations, Scheduling and Court Reporting teams to prepare quotes, proposals and service packages.

· Follow up persistently to convert opportunities into confirmed bookings.

· Track every lead and opportunity through to close in the CRM.

3. Client Relationship Development

· Maintain regular, ongoing contact with existing clients to strengthen relationships and drive repeat and expanded business.

· Identify cross-selling opportunities across hearing facilities, court reporting, transcription and virtual hearing services.

· Gather client feedback and share insights with management to improve service and retention.

· Act as a trusted, responsive point of contact for assigned accounts.

4. Canadian Market Growth

· Develop new business opportunities across Canadian markets, with a focus on the Toronto legal community and expansion into other regions.

· Support targeted campaigns aimed at specific practice areas, firms and sectors.

· Monitor market activity, competitor offerings and industry trends to identify openings.

5. International Business Development Support

· Assist in lead generation and outreach in international markets, including the United States and Europe.

· Support international client meetings, conferences and partnership initiatives.

· Research cross-border arbitration and litigation activity to identify prospective clients and referral sources.

· Coordinate with internal teams and partners to support clients holding hearings across jurisdictions.

6. Opportunity Creation & Growth Initiatives

· Take initiative to identify and propose new business opportunities, partnerships, referral channels and service offerings.

· Contribute ideas to marketing campaigns, client events and outreach materials.

· Present opportunities and results to management, demonstrating measurable impact on growth.

7. Reporting & Pipeline Management

· Keep CRM records accurate and current, including contacts, activities, opportunities and outcomes.

· Prepare weekly activity and pipeline reports for management.

· Meet or exceed outreach, meeting and revenue targets set by management.

Performance Metrics

Financial:

· New revenue generated from new clients

· Growth in revenue from existing clients

· Value of qualified sales pipeline

· Lead-to-booking conversion rate

· Revenue from US and international markets

Non-financial:

· Weekly outreach activity (calls, emails, meetings)

· Number of new client meetings and introductions secured

· Number of new accounts opened

· Response time to warm leads and enquiries

· CRM accuracy and timeliness of reporting

· New opportunities, partnerships or initiatives proposed and implemented

· Client satisfaction and retention

Communication

Contacts / Stakeholders

Purpose and Frequency

Prospective clients (law firms, in-house counsel, arbitrators, mediators)

Introduce services, qualify needs and secure meetings - daily

Existing clients

Relationship management, repeat business and cross-selling - daily / weekly

Director, Business Development and senior leadership

Pipeline reviews, targets, strategy and reporting - weekly

Operations, Scheduling and Court Reporting teams

Quotes, availability, booking handover and client service - daily

Marketing

Campaigns, client materials and event planning - as required

International partners and institutions

Lead sharing, referrals and joint initiatives - as required

Educational Requirements

· Bachelor’s degree or college diploma in Business, Marketing, Communications, Legal Studies or a related field.

· Law Clerk or Paralegal diploma, or other legal-industry training, considered an asset.

· Formal sales or business development training considered an asset.

Work Experience

· 2–4 years of experience in business development, sales, account management or client relations, preferably in a B2B professional services environment.

· Legal industry experience strongly preferred (e.g., law firm, legal services, court reporting, legal technology or ADR).

· Demonstrated track record of generating new business, converting leads and meeting or exceeding targets.

· Experience using a CRM to manage pipeline and client activity.

· Exposure to US, European or other international markets considered an asset.

Skills

· Highly self-motivated, with the drive to work independently and consistently generate outreach without close supervision.

· Excellent verbal and written communication skills; confident on the phone, by email and in person.

· Strong relationship-building and networking skills with legal professionals at all levels.

· Persistent and resilient in follow-up, with a results-oriented mindset.

· Entrepreneurial and creative in identifying new opportunities and proposing ideas.

· Strong organizational and time-management skills; able to manage multiple leads and priorities.

· Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and CRM platforms; comfortable with LinkedIn for prospecting.

· Professional, polished and client-focused presence; French or other languages an asset.

Working Conditions

· This is a fully in-office role at Arbitration Place’s Toronto office; attendance in the office is required every working day.

· Fast-paced, dynamic and growing organization; the role will evolve as the company expands.

· Occasional travel within Canada and internationally (including the United States and Europe) for client meetings, conferences and events.

· Occasional early-morning or evening work to accommodate international time zones and industry events.

· Primarily office-based work involving extended computer and telephone use.

Apply on LinkedIn About employer

More about this job

Responsibilities

Generate and convert new business leads across Canada, while supporting outreach and business development in international markets, particularly the United States and Europe. Build client relationships, drive repeat and cross-sold bookings, manage the sales pipeline and reporting, and propose initiatives that create additional business.

Requirements

Requires 2–4 years of experience in business development, sales, account management, or client relations, preferably in B2B professional services, with legal-industry experience strongly preferred. A bachelor’s degree or college diploma in a related field is required; candidates should demonstrate successful lead conversion, CRM experience, strong communication and relationship-building skills, and self-directed outreach.

Skills

Business Development
Lead Generation
Prospecting
Sales
Account Management
Negotiation and Follow-Up
Networking
CRM Management
Pipeline Management
Market Research
Cross-Selling
Written and Verbal Communication
Microsoft Office
LinkedIn Prospecting
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Arbitration
Mediation
Litigation
Legal Services
Hearing Facilities
Court Reporting
Transcription
Virtual Hearings
Business Development
Lead Generation
Prospecting
Sales Pipeline
CRM
Account Management
Cross-Selling
Market Research
Referral Partnerships
Client Retention
Microsoft Office
Outlook
Word
Excel
PowerPoint
LinkedIn
Canadian Market
International Business Development

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Jobs in Canada