Funeral Branch Administrator

How many careers value compassion the same way they do knowledge and expertise? We do things differently at Arbor Memorial. Here, we focus on caring for others, on empathy, and on celebrating people in personalized ways. You’ll have our support as you serve families based on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible leaders.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About this role:

As a Funeral Branch Administrator at Marshall Funeral Home located in Richmond Hill, Ontario, you will have the opportunity to provide outstanding customer service to the families we serve through the exemplary performance of administrative functions, including: accounts payable, payroll, data entry and front desk support.

Your opportunity for personal growth as a Funeral Branch Administrator and as a leader in the funeral profession awaits you here at Arbor Memorial.

Job Type: Full Time, Contract (12 Months)

Vacancy Status: This is a current vacancy and we are actively seeking to fill this role.

Key Qualifications and Demonstrated Abilities:

• Passion for customer care, demonstrated in previous professional experiences.
• Strong computer skills in Microsoft Office including, but not limited to: Word, Excel, Outlook, Access, etc.
• At least two (2) years of previous office administration experience.
• College diploma or equivalent.
• Reliable and independent with a proven ability to work under pressure and meet deadlines in a timely and effective manner.
• Detail-oriented with strong administrative and data entry skills.
• Experience with contracts; preparation, processing, amendments and recordkeeping would be considered an asset.
• Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities:

• Providing outstanding customer service to the families we serve.
• Delegating customer inquiries.
• Answering the telephone and greeting customers. 
• Performing general office administration functions including accounts payable, payroll duties, data entry and various other administration tasks.

Please submit a resume and cover letter no later than November 15, 2026.

About Us:

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position.