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Added 11 mins ago
People & Recruitment Partner
Orennia
Calgary, AB
…brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a collaborative…
Added 26 mins ago
FH
Restaurant Manager, Notch8
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- Full-time
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Added 26 mins ago
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CAON PeopleSoft HCM Developer (RQ11678)
CCI- Computer Consultants International, Inc.
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…benefits enrolment, and life events; expanding employee and manager self-service; and moving Classic+ pages to the Fluid…
Added 26 mins ago
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People & Recruitment Partner
Orennia
Calgary, AB
- Full-time
…brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a collaborative…
Added 1 hour ago
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Restaurant Assistant Manager
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- $50,000 to $70,000 CAD / year
- Full-time
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Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
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Added 2 hours ago
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- Full-time
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Added 2 hours ago
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Director Commercial Banking
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Added 2 hours ago
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- Full-time
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As part of the Middle Office, you’ll be on a team of 40 colleagues and you’ll report to the Manager - Middle Office. Our team stands out for its collaboration, its expertise and mainly for…
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Arbor Memorial Inc

Pre-Planning Director

Trois-Rivières, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

Original job description

How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. At Arbor Memorial, our team does this every day.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About this role:

Complexe Funéraire J.D. Garneau, located at , Trois-Rivières, Quebec is currently recruiting a full-time Pre-Planning Sales Representative to join our Sales Office.

Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and discussing pre-arranging cemetery products and services in the community.

We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.

You will receive outstanding paid training, company benefits, a generous merit-based pay structure, and a structured bonus program, in addition to incentive-based contests for top performance.

Job Type: Full Time, Permanent

Status: This is a current vacancy and we are actively seeking to fill this position.

Key Qualifications and Demonstrated Abilities:

Registration in or completion of funeral pre planning and cemetery pre planning courses in an accredited post-secondary institution would be considered an asset.
Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business development, sales and customer success is an asset.

Willing to demonstrate active community involvement and establish a positive profile of the cemetery and funeral home within the community.
Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.
Demonstrated ability to build strong partnerships with Cemetery Operations, Funeral and Home Office Centres of Excellence to achieve Company revenue goals and objectives.
Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities:

Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
Communicating the Company’s Pre Need Funeral planning program.
Generating lead sources by following-up on all referrals, walk-ins and mail drops, working with at-need families to promote the after-care program.
Presenting to community organizations, arranging and hosting seminars and mall shows, notifying agencies and special groups about the pre-need funeral program and reviewing all files.
Establishing and organizing programs and seminars at the funeral home, with guest speakers and arranges co-sponsors of the seminars and programs.
Ensuring all contracts are accurately completed, required signatures are obtained, copies are forwarded to appropriate parties and that files are maintained.
Participating in funeral home and cemetery staff and management meetings, communicates regularly with all funeral home and cemetery staff to obtain and provide information on the families served or new lead sources.

Other duties or special projects as required.

Please submit your resume and cover letter no later than October 9, 2026.

About Us:

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

To learn more about our benefits please visit Total Rewards (arbormemorial.ca)

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position.

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More about this job

Responsibilities

The Pre-Planning Sales Representative is responsible for promoting and selling funeral and cemetery pre-planning services to families in the community. This includes generating leads, hosting educational seminars, and ensuring all contracts are accurately completed and maintained.

Requirements

The ideal candidate is an action-oriented individual with a passion for customer care and strong sales discipline. Previous experience in business development or customer success is considered an asset, along with relevant funeral or cemetery planning education.

Skills

Sales
Customer care
Business development
Customer success
Community outreach
Lead generation
Public speaking
Relationship building
Contract management
Time management
Communication
Regulatory compliance

Benefits

Health and wellness resources
Pension plan
Paid training
Company benefits
Merit-based pay structure
Structured bonus program
Incentive-based contests

Visa sponsorship

Not detected in the job text

Keywords

Pre-planning
Funeral services
Cemetery products
Sales
Lead generation
Customer service
Business development
Community involvement
Regulatory compliance
Contract management
Seminars
After-care program
Arbor Memorial
Funeral home
Client relations

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