Host/Hostess
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
How many careers value compassion the same way they do knowledge and expertise? We do things differently at Arbor Memorial. Here, we focus on caring for others, on empathy, and on celebrating people in personalized ways. You’ll have our support as you serve families based on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible leaders.
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.
About This Role
As a Host(ess) at Chapel Lawn Funeral Home located in Winnipeg, Manitoba, you will have the opportunity to provide outstanding customer service to the families we serve while in the reception area. Hours of work will be on a call-in basis.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously. The successful candidate must be able to work rotating shifts which will include night shifts and statutory holidays.
Job Type: Full Time, Permanent
Vacancy Status: This is a current vacancy and we are actively recruiting for this role.
Key Qualifications And Demonstrated Abilities
About Us
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.
To learn more about our benefits please visit Total Rewards (arbormemorial.ca)
Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.
We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.
If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.
Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position .
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.
About This Role
As a Host(ess) at Chapel Lawn Funeral Home located in Winnipeg, Manitoba, you will have the opportunity to provide outstanding customer service to the families we serve while in the reception area. Hours of work will be on a call-in basis.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously. The successful candidate must be able to work rotating shifts which will include night shifts and statutory holidays.
Job Type: Full Time, Permanent
Vacancy Status: This is a current vacancy and we are actively recruiting for this role.
Key Qualifications And Demonstrated Abilities
- Completion of Grade 12 or equivalent.
- Smart Serve Certification would be an asset
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Self-motivated with the ability to work effectively independently or as part of a team.
- Excellent attention to detail and consistently high level of accuracy.
- Exceptional interpersonal and communication skills; verbal, written and presentation.
- Demonstrates strong customer service skills with the ability to partner will all levels of the organization.
- Exemplifies Arbor’s values of integrity, trust, teamwork, belonging and excellence.
- Maintain food and beverage presentation standards.
- Maintain service standards.
- Set up food and beverages for the reception.
- Plan for seasonal beverage changes.
- Greets client families as they enter the funeral home.
- Ensure guest comfort at all times.
- Provide guidance and assistance where required.
- Maintain and clean tables while guests are seated in the reception area.
- Clean-up the reception area including but not limited to vacuuming, washing dishes and changing garbage bags.
- Maintain pristine facility aesthetics.
- Coordinate seasonal décor change.
- Provides assistance to funeral home staff in general maintenance and cleanliness of the entire funeral home.
- Other duties may be assigned as required.
About Us
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.
To learn more about our benefits please visit Total Rewards (arbormemorial.ca)
Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.
We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.
If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.
Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position .
More about this job
Responsibilities
Welcome client families and provide attentive customer service, guidance, and comfort in the reception area. Prepare and present food and beverages, maintain reception and facility cleanliness and appearance, and assist funeral home staff with general upkeep.
Requirements
A Grade 12 education or equivalent is required; Smart Serve certification is an asset. Candidates should be organized, self-motivated, accurate, able to manage multiple tasks independently or as part of a team, and have strong communication and customer service skills; rotating shifts, including nights and statutory holidays, are required.
Skills
- Customer Service
- Organization
- Multitasking
- Self-Motivation
- Attention To Detail
- Accuracy
- Interpersonal Communication
- Verbal Communication
- Written Communication
- Teamwork
- Food And Beverage Presentation
- Facility Cleanliness
- Guest Assistance
Benefits
- Competitive Compensation
- Health And Wellness Resources
- Pension Plan
- Learning And Development
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Hospitality
- Food & Beverage
- Social Services
Keywords
- Grade 12
- Smart Serve Certification
- Customer Service
- Food And Beverage Presentation
- Reception Area
- Family Assistance
- Guest Comfort
- Facility Maintenance
- Cleaning
- Vacuuming
- Dishwashing
- Seasonal Beverage Changes
- Seasonal Décor
- Rotating Shifts
- Night Shifts
- Statutory Holidays
- Funeral Home