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Added 7 mins ago
WC
(CAN) Seasonal Associate
Walmart Canada
New Glasgow, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 mins ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Dunnville, ON
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 7 mins ago
R
Branch Manager
ROBINSON
Swift Current, SK
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 7 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB
- Full-time
…Winnipeg region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
TO
IT Project Manager
Town of Newmarket
Newmarket, ON
- Contract
Under the direction of the Manager, Business Solutions & Project Service, as a key member of the Information Technology Services Project Management Office, the IT Project Manager is…
Added 7 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 7 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Burlington, ON
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 7 mins ago
G
Delivery Manager, CRM & Enterprise Applications
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…that includes Microsoft Dynamics 365, NICE CXone, the Unified Service Layer, and Workday. You will bring together technical teams, vendors, product owners, and business stakeholders to…
Added 7 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB · Edmonton, AB
- Full-time
…Edmonton region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
GR
Business Development Manager
Goldbeck Recruiting
Abbotsford, BC
- $75,000 to $85,000 CAD / year
- Full-time
…They’re growing, and they’re adding a new Business Development Manager to lead that growth. You’ll work directly with the owner and have real influence over where the business goes…
Added 7 mins ago
B
Senior Project Manager
BGIS
Ottawa, ON
- Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, projects are typically…
Added 7 mins ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Montreal, QC
- Full-time
As an Assistant Branch Manager, you will report directly to the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring exceptional customer…
Added 7 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 7 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 7 mins ago
RH
Assistant Banquet Manager
Rosewood Hotel Georgia
Vancouver, BC
- Full-time
The Assistant Manager- Event Operations will be responsible for planning and organizing banquet operations and for the smoothness of service of all banquets and functions held at the hotel…
Added 7 mins ago
SB
Field Marketing Coordinator - Saskatoon
Stanley Black & Decker, Inc.
Saskatoon, SK
- Full-time
…Saskatoon region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
OM
Directeur Associé, Planification Média
Omnicom Media
Montreal, QC
- Full-time
…affaires, ta vision intrepreneuriale, ta passion, ton sens du service client et ta créativité…
Added 7 mins ago
B
Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 7 mins ago
FP
Assistant Store Manager
Freshslice Pizza
Vancouver, BC · Greater Vancouver, BC
- $38,000 to $50,000 CAD / year
- Full-time
Freshslice Pizza is seeking a dynamic and self-motivated individual to join our team as an Assistant Store Manager in Greater Vancouver.
Added 7 mins ago
B
Bilingual Operations Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 7 mins ago
FP
Assistant Store Manager
Freshslice Pizza
Hamilton, ON
- $38,000 to $50,000 CAD / year
- Full-time
Freshslice Pizza is seeking a dynamic and self-motivated individual to join our team as an Assistant Store Manager in Hamilton, Ontario.
Added 7 mins ago
RE
Rebar Detailer
Rebar Enterprises Inc.
Oakville, ON
- Full-time
…culture of continuous learning and commitment to meaningful customer service. Joining our team of leading technical and practical experts will align you with the best in class, provide…
Added 8 mins ago
B
AI Process re-engineer, Capital Markets Product Control
BMO
Toronto, ON · FCP
- Full-time
…sources and practices, reduces ongoing costs, and increases service level performance. This role looks to also drive change using AI tools and skills set to generate…
Added 8 mins ago
A
Construction Coordinator
Averton
Edmonton, AB
- Full-time
We’re looking for a Construction Coordinator to support our Construction Manager and site teams in the day-to-day delivery of our residential projects, including construction…
Added 8 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Dartmouth, NS
If you enjoy working on various routes, physical work, driving and customer service, then this role is for you! Canadian Linen seeks a driven Relief Customer Service Representative to take…

Arbor Memorial Inc.

Pre-Planning Director

Victoria, BC, Canada

$50,000 to $130,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. At Arbor Memorial, our team does this every day.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About This Role

Hatley Memorial Gardens, located in Victoria, BC is currently recruiting a full-time Pre-Planning Sales Representative to join our Sales Office.

Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and discussing pre-arranging cemetery products and services in the community.

We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.

You will receive outstanding paid training, company benefits, a generous merit-based pay structure, and a structured bonus program, in addition to incentive-based contests for top performance.

Job Type: Full-time, Permanent

Compensation: Commission-only with $18.25/hr guaranteed until commission is earned. Commission payouts will be reduced by total hourly wages paid. Net annual earnings typically range between $70,000–$130,000.

Status: This is a current vacancy and we are actively recruiting for this role.

Key Qualifications And Demonstrated Abilities

Registration in or completion of funeral pre planning and cemetery pre planning courses in an accredited post-secondary institution would be considered an asset.
Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business development, sales and customer success is an asset.
Willing to demonstrate active community involvement and establish a positive profile of the cemetery and funeral home within the community.
Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.
Demonstrated ability to build strong partnerships with Cemetery Operations, Funeral and Home Office Centres of Excellence to achieve Company revenue goals and objectives.
Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities

Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
Communicating the Company’s Pre Need Funeral planning program.
Generating lead sources by following-up on all referrals, walk-ins and mail drops, working with at-need families to promote the after-care program.
Presenting to community organizations, arranging and hosting seminars and mall shows, notifying agencies and special groups about the pre-need funeral program and reviewing all files.
Establishing and organizing programs and seminars at the funeral home, with guest speakers and arranges co-sponsors of the seminars and programs.
Ensuring all contracts are accurately completed, required signatures are obtained, copies are forwarded to appropriate parties and that files are maintained.
Participating in funeral home and cemetery staff and management meetings, communicates regularly with all funeral home and cemetery staff to obtain and provide information on the families served or new lead sources.
- Other duties or special projects as required.

Please submit your resume and cover letter no later than November 11, 2026.

About Us

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

To learn more about our benefits please visit Total Rewards (arbormemorial.ca)

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position .

Apply About employer

More about this job

Responsibilities

Contact and meet with families to assess their needs and sell funeral and cemetery pre-planning services, while generating leads through referrals, community outreach, seminars, and other channels. Prepare and maintain accurate contracts and client files, coordinate with funeral home and cemetery teams, and support company revenue goals while complying with applicable regulations.

Requirements

The employer seeks a self-motivated, customer-focused candidate with strong sales discipline, the ability to manage multiple demands, and a commitment to achieving results and regulatory compliance. Funeral and cemetery pre-planning coursework is an asset, as are experience in sales, business development, or customer success and active community involvement.

Skills

Sales
Business Development
Customer Care
Customer Success
Client Needs Assessment
Lead Generation
Community Outreach
Public Speaking
Seminar Planning
Relationship Building
Contract Administration
Recordkeeping
Regulatory Compliance
Organization
Prioritization
Teamwork

Benefits

Paid Training
Company Benefits
Pension Plan
Health And Wellness Resources
Guaranteed Hourly Pay Until Commission Is Earned
Commission-Based Compensation
Performance Bonuses
Incentive-Based Contests

Visa sponsorship

Not detected in the job text

Keywords

Funeral Pre-Planning
Cemetery Pre-Planning
Pre-Need Funeral Planning
Sales
Business Development
Customer Care
Customer Success
Lead Generation
Referrals
Community Outreach
Client Needs Assessment
Seminars
Public Presentations
After-Care Program
Contract Completion
Client File Management
Regulatory Compliance
Revenue Goals
Cemetery Operations
Funeral Services

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