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Business Analyst

  • Calgary, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Experience
Minimum 5 years of experience as a Business Analyst on software development projects, across the full software development lifecycle (SDLC)
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

ARC Business Solutions Inc. is an established, customer-focused information technology consulting firm with proven expertise in combining strategy, innovation, and technical excellence to deliver practical business solutions. ARC operates across Canada and the United States, with offices in Edmonton, Calgary, Regina, Toronto and Rutland, Vermont, serving a diverse range of private and public sector clients.
ARC’s services include Solutions Delivery, Enterprise Information Management (EIM), Managed IT Services, Utility Sector Consulting, Nuclear Sector Consulting, Oil & Gas Pipeline Solutions, and AI Strategy & Data Analytics. Our team brings extensive experience across Energy, Utilities, Government, Financial Services, and the Public Sector, delivering solutions that help organizations modernize, improve efficiency, and achieve their strategic objectives.
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ARC Business Solutions Inc. is currently seeking an experienced Business Analyst with a strong background in software development, Agile delivery and organizational change for opportunities with clients.

ROLE:  BUSINESS ANALYST

The Business Analyst will bridge business and technical teams across the full software development lifecycle: eliciting and documenting requirements, facilitating Scrum ceremonies, coordinating testing in Jira, keeping process documentation current, and preparing end users for change through training and communications. Candidates with utility sector experience will be given additional consideration.

The successful candidates possess demonstrated experience in the following areas:

 MANDATORY:
 
  1. Minimum 5 years of experience as a Business Analyst on software development projects, across the full software development lifecycle (SDLC)
  2. Experience gathering, analyzing and documenting business and functional requirements, user stories and acceptance criteria
  3. Experience working on Agile/Scrum teams, including serving as Scrum Master (facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives)
  4. Project management experience, including managing scope, schedules, risks, issues, dependencies and status reporting
  5. Working knowledge of ITIL practices, including incident, problem, change and release management
  6. Experience creating, updating and maintaining process documentation, including current and future state process maps, standard operating procedures (SOPs) and business rules
  7. Experience planning and executing testing in Jira, including writing test cases, coordinating user acceptance testing (UAT) and tracking defects through to resolution
  8. Experience supporting organizational change management (OCM), including stakeholder impact assessments, communications, and developing and delivering end-user training and training materials
  9. Ability to work effectively with all levels of the client organization
  10. A successful track record of delivering solutions
  11. A minimum of 2 client references from your most recent projects are required to confirm these mandatory qualifications
 DESIRABLE:
 
  1. Experience in the Utilities sector (power, natural gas, water, oil and gas); this is considered a strong asset
  2. Familiarity with utility business systems such as Customer Information Systems (CIS), billing, work and asset management, outage management or GIS
  3. Experience working in Government, Crown Corporations or delivering solutions to Provincial Departments
  4. Relevant certifications such as CBAP/CCBA (IIBA), PMP or CAPM, Certified ScrumMaster (CSM) or Professional Scrum Master (PSM), ITIL 4 Foundation, or Prosci or equivalent change management certification (or in progress)
  5. Experience with Confluence or other Atlassian tools, and Jira test management add-ons such as Zephyr or Xray
  6. Experience in Business Process Reengineering
  7. Experience facilitating workshops or JAD sessions
  8. Experience developing business cases or business case summaries
  9. Experience developing Use Cases or UML models
  10. Experience documenting data models and working with SQL for data analysis and validation
  11. Experience with projects spanning multiple technical environments and enterprise applications
  12. Experience working within an Enterprise Architecture environment
  13. Experience implementing web-based and cloud solutions
A degree or diploma in Computing Science, Information Systems, Business Administration or a related field, and/or relevant industry certifications, are desirable criteria for our selection.

We offer a competitive salary, profit sharing, and comprehensive benefits package. These positions can be filled by fulltime ARC employees or contractors. 

We thank all applicants for their interest; however only candidates considered for interviews will be contacted.  We will be conducting interviews immediately.  TO BE CONSIDERED - Please forward your resume clearly displaying reference number TL:BA in the subject line to hr@arcbus.com.  For more information on ARC, please visit our website at www.arcbus.com.

More about this job

Responsibilities

Bridge business and technical teams throughout the software development lifecycle by eliciting and documenting requirements, facilitating Scrum ceremonies, and managing testing in Jira. Maintain process documentation and support organizational change through stakeholder communications, impact assessments, and end-user training.

Requirements

Candidates must have at least five years of business analysis experience on software development projects, including full-SDLC requirements work, Agile/Scrum facilitation, project management, ITIL practices, process documentation, and Jira-based testing. They must also have experience supporting organizational change and be able to provide at least two client references from recent projects; utility-sector experience is an asset.

Skills

  • Business Analysis
  • Requirements Gathering
  • Requirements Documentation
  • Agile
  • Scrum
  • Scrum Master Facilitation
  • Project Management
  • ITIL
  • Process Mapping
  • Jira
  • Software Testing
  • User Acceptance Testing
  • Organizational Change Management
  • Stakeholder Communications
  • End-User Training
  • Utility Sector Knowledge

Benefits

  • Profit Sharing

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Consulting
  • Management & Leadership
  • Energy
  • Data & Analytics

Keywords

  • Business Requirements
  • Functional Requirements
  • User Stories
  • Acceptance Criteria
  • Agile
  • Scrum
  • Sprint Planning
  • Backlog Refinement
  • ITIL
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Jira
  • Confluence
  • Zephyr
  • Xray
  • User Acceptance Testing
  • Process Maps
  • Standard Operating Procedures
  • Organizational Change Management
  • Utilities
  • Customer Information Systems
  • Business Process Reengineering
  • SQL
  • Enterprise Architecture
  • CBAP
  • PMP
  • Certified ScrumMaster

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