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Added 5 mins ago
IE
Analyst, Information Security
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Security Analyst will monitor the environment for security threats and vulnerabilities, investigate and respond to cybersecurity incidents, and help drive issues through remediation and…
Added 6 mins ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
This position requires an action-oriented team player with good business acumen and strong technical / communication skills. Strong relationship management and a continuous process…
Added 22 mins ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Director, Portfolio Analytics, the Senior Portfolio Analyst will be a key contributor on the team responsible for delivering timely, accurate and scalable portfolio…
Added 22 mins ago
Senior FP&A Analyst
Behavox
Montreal, QC
At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest…
Added 22 mins ago
Senior FP&A Analyst
Behavox
Toronto, ON
At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest…
Added 22 mins ago
FP&A Analyst
Behavox
Montreal, QC
At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest…
Added 22 mins ago
FP&A Analyst
Behavox
Toronto, ON
The analyst executes recurring SaaS forecasting, scenario analysis, and business-review reporting within established FP&A frameworks. The role also supports acquisition evaluation and…
Added 36 mins ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Working closely with the appropriate application, business, and departmental leads, the Technical Analyst will ensure that the systems and IT infrastructure are reliable, secure, compliant…
Added 36 mins ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
Gather, clarify, document, and prioritize business and technical requirements for backend requests, system enhancements, reports, and data investigations.
Added 50 mins ago
DF
Business Analyst II - Senior Pharmacy Operations
Decisive Farming by TELUS Agriculture
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…innovative technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the…
Added 2 hours ago
CP
Lab Analyst
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
We have an opportunity for a Lab Analyst to join our team. In this role, you will coordinate and perform laboratory activities, including analysis of raw materials, finished products, and…
Added 2 hours ago
OO
Financial Accounting, Reporting, and Systems Analyst, Financial Analyst
Office of the Superintendent of Financial Institutions Canada
Ottawa, ON · Toronto, ON
- Full-time
Financial Accounting, Reporting and Systems Analyst
Added 2 hours ago
P
Systems Analyst
Precinmac
Milton, ON
- $40 to $45 CAD / hour
- Full-time
Position: Business Central Analyst: Trimaster/HPG - ONSITE
Added 2 hours ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
TFS is offering a permanent position for an Operational Excellence Analyst within the Business Innovation Department. The Analyst is responsible for supporting continuous improvement…
Added 2 hours ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…is small and senior, spanning AI architecture, engineering, business analysis, program management and business engagement, and it moves at the pace of a technology that keeps changing…
Added 2 hours ago
QP
Data Quality and Controls Analyst
QuadReal Property Group
Toronto, ON
- Full-time
The Enterprise Data & Analytics (ED&A) team is looking for a Data Quality & Controls Analyst to operationalize data quality rules and technical controls across Airflow, dbt, Microsoft…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
B
Senior FP&A Analyst
Behavox
Montreal, QC
- Full-time
At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest…
Added 3 hours ago
A
MDM QA Engineer
Azulity
Engineer, BC
- Full-time
Provide support to business and technical team members as an experienced consultant in payor enrollment and medical staff credentialing data management.
Added 3 hours ago
A
Data Engineer
Azulity
Engineer, BC
- Full-time
Provide support to business and technical team members as an experienced consultant in payor enrollment and medical staff credentialing data management.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 3 hours ago
S
Operations Analyst
SGI
Regina, SK
- Full-time
The Operations Analyst is responsible for ensuring optimal availability and utility of resources, including the grouping, configuration, allocation, and capacity management of those…
Added 3 hours ago
K
Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.

ARC Business Solutions

Business Analyst

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 31, 2026
Experience: Minimum 5 years of experience as a Business Analyst on software development projects, across the full software development lifecycle (SDLC)
Posting language: English
Posted: Oct 2, 2026

Original job description

ARC Business Solutions Inc. is an established, customer-focused information technology consulting firm with proven expertise in combining strategy, innovation, and technical excellence to deliver practical business solutions. ARC operates across Canada and the United States, with offices in Edmonton, Calgary, Regina, Toronto and Rutland, Vermont, serving a diverse range of private and public sector clients.
ARC’s services include Solutions Delivery, Enterprise Information Management (EIM), Managed IT Services, Utility Sector Consulting, Nuclear Sector Consulting, Oil & Gas Pipeline Solutions, and AI Strategy & Data Analytics. Our team brings extensive experience across Energy, Utilities, Government, Financial Services, and the Public Sector, delivering solutions that help organizations modernize, improve efficiency, and achieve their strategic objectives..

ARC Business Solutions Inc. is currently seeking an experienced Business Analyst with a strong background in software development, Agile delivery and organizational change for opportunities with clients.

ROLE: BUSINESS ANALYST

The Business Analyst will bridge business and technical teams across the full software development lifecycle: eliciting and documenting requirements, facilitating Scrum ceremonies, coordinating testing in Jira, keeping process documentation current, and preparing end users for change through training and communications. Candidates with utility sector experience will be given additional consideration.

The successful candidates possess demonstrated experience in the following areas:

MANDATORY:

Minimum 5 years of experience as a Business Analyst on software development projects, across the full software development lifecycle (SDLC)
Experience gathering, analyzing and documenting business and functional requirements, user stories and acceptance criteria
Experience working on Agile/Scrum teams, including serving as Scrum Master (facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives)
Project management experience, including managing scope, schedules, risks, issues, dependencies and status reporting
Working knowledge of ITIL practices, including incident, problem, change and release management
Experience creating, updating and maintaining process documentation, including current and future state process maps, standard operating procedures (SOPs) and business rules
Experience planning and executing testing in Jira, including writing test cases, coordinating user acceptance testing (UAT) and tracking defects through to resolution
Experience supporting organizational change management (OCM), including stakeholder impact assessments, communications, and developing and delivering end-user training and training materials
Ability to work effectively with all levels of the client organization
A successful track record of delivering solutions
A minimum of 2 client references from your most recent projects are required to confirm these mandatory qualifications

DESIRABLE:

Experience in the Utilities sector (power, natural gas, water, oil and gas); this is considered a strong asset
Familiarity with utility business systems such as Customer Information Systems (CIS), billing, work and asset management, outage management or GIS
Experience working in Government, Crown Corporations or delivering solutions to Provincial Departments
Relevant certifications such as CBAP/CCBA (IIBA), PMP or CAPM, Certified ScrumMaster (CSM) or Professional Scrum Master (PSM), ITIL 4 Foundation, or Prosci or equivalent change management certification (or in progress)
Experience with Confluence or other Atlassian tools, and Jira test management add-ons such as Zephyr or Xray
Experience in Business Process Reengineering
Experience facilitating workshops or JAD sessions
Experience developing business cases or business case summaries
Experience developing Use Cases or UML models
Experience documenting data models and working with SQL for data analysis and validation
Experience with projects spanning multiple technical environments and enterprise applications
Experience working within an Enterprise Architecture environment
Experience implementing web-based and cloud solutions

A degree or diploma in Computing Science, Information Systems, Business Administration or a related field, and/or relevant industry certifications, are desirable criteria for our selection.

We offer a competitive salary, profit sharing, and comprehensive benefits package. These positions can be filled by fulltime ARC employees or contractors.

We thank all applicants for their interest; however only candidates considered for interviews will be contacted. We will be conducting interviews immediately. TO BE CONSIDERED - Please forward your resume clearly displaying reference number TL:BA in the subject line to hr@arcbus.com. For more information on ARC, please visit our website at www.arcbus.com.

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More about this job

Responsibilities

The Business Analyst will bridge business and technical teams throughout the software development lifecycle by eliciting requirements and facilitating Scrum ceremonies. They are also responsible for coordinating testing in Jira, maintaining process documentation, and supporting organizational change through training.

Requirements

Candidates must have a minimum of 5 years of experience as a Business Analyst on software development projects and possess strong knowledge of Agile/Scrum methodologies. Proficiency in ITIL practices, process mapping, and organizational change management is required, along with the ability to work effectively with diverse client stakeholders.

Skills

Business Analysis
Agile
Scrum
Jira
ITIL
Process Documentation
User Acceptance Testing
Organizational Change Management
Stakeholder Impact Assessment
Requirements Gathering
User Stories
Project Management
Business Process Reengineering
Data Analysis
SQL

Benefits

Profit sharing

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
SDLC
Agile
Scrum Master
Jira
ITIL
SOP
UAT
OCM
Utilities
CIS
GIS
CBAP
CCBA
PMP
CAPM
CSM
PSM
ITIL 4
Prosci
Confluence
Zephyr
Xray
JAD
UML
SQL
Enterprise Architecture
Cloud Solutions
Computing Science
Information Systems

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