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Senior Manager
Ashling
Toronto, ON
- $125,000 to $140,000 CAD / year
- Full-time
As a Senior Manager, you will lead multiple project teams and workstreams within complex client engagements. You’ll be accountable for successful delivery, client value, project quality,…
Added 12 mins ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;
Added 12 mins ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
…members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer…
Added 12 mins ago
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Spécialiste bilingue des applications cliniques - Surveillance des patients en milieu hospitalier (poste sur le terrain au Québec)
Philips
Montreal, QC
- Full-time
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Mechanical Engineer
Amaris Consulting | Part of Mantu
ON · Ontario, Canada
- Full-time
As a Mechanical Designer / Mechanical Engineer, you will contribute to the design, development, and improvement of mechanical systems and components. You will work closely with…
Added 12 mins ago
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Facility Manager II
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
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Regional Trainer, Canada
Van Cleef & Arpels
Toronto, ON
- Full-time
Partner with manager to develop and disseminate content that meets the ever-changing demands and challenges of the business
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Human Resources Team Lead
Canadian Kraft Paper Industries Ltd
The Pas, MB
- Full-time
Reporting to and working closely with the Human Resources Manager, the successful incumbent will be responsible for providing general HR departmental leadership support, oversee operational…
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Vegreville, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
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Management Trainee
Enterprise
New Minas, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
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FB
Assistant Department Manager - Collingwood
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
VI
Executive Assistant to the President
Vancouver Island University
Nanaimo, BC
- $82,083 to $93,276 CAD / year
- Full-time
…operations and its role in the community. Reporting to the Office Manager, the Executive Assistant to the President is a key member of the President's leadership team, providing…
Added 12 mins ago
VB
Engineer - Ground Control
Vale Base Metals
Sudbury, ON
- Full-time
…Ontario, Canada. This is a permanent position reporting to the Sr. Manager, Geomechanics Studies – Mining Geotechnical, Vale Base Metals (VBM). The role falls under the CTO’s Mining &…
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LI
Infrastructure Project Manager
LanceSoft, Inc.
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
Role Descriptions: Responsible for supporting business-critical applications and systems through incident resolution| root-cause analysis| troubleshooting| change implementation| system…
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Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
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Acct Exec – Strategic Dev - BSI
FedEx Canada
Mississauga, ON
- Full-time
FedEx). Acts as team lead and assists manager in providing coaching/training/etc. to junior/new staff members and assumes responsibility for additional tasks/duties as assigned.
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FB
Assistant Department Manager - GTA East
Farm Boy Inc.
Barrie, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
IF
Assistant Branch Manager
Investia Financial Services
Vancouver, BC
- Full-time
The Assistant Branch Manager is a full-time, on-site position based in Vancouver B.C. This role works closely with the Branch Manager in supporting the overall operation, development, and…
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Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
…and inclusive environment is critical for the success of our business, and we actively work towards it every…
Added 12 mins ago
EC
Counter Salesperson
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
…members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer…
Added 12 mins ago
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Full-Time l Housekeeping Supervisor l Radisson Blu Toronto Downtown
Silver Hotel Group
Toronto, ON
- Full-time
…iconic, stylish and sophisticated hotel option perfect for both business and leisure travelers in Toronto’s most beautiful neighbourhood, the waterfront. It is a hotel that offers more than…
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Community Associate
Regus
Calgary, AB
- Full-time
…customers…so that your customers can focus on running their…
Added 12 mins ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
London, ON
- Full-time
…to service and repair low-volume devices based on regional business…
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Project Engineer
Grey Owl Engineering Ltd
Calgary, AB
- Full-time
…the direction of the Senior Project Engineer or the Project Manager, the Project Engineer is responsible for the direction and coordination of various discipline’s activities for the…
Added 12 mins ago
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Management Trainee
Enterprise
Strathroy, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…

Arc'teryx Equipment

Lead - Full-time

Whistler, BC, Canada

$25 to $27.9 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $25 to $27.9 CAD / hour
Job type: Full-time
Apply by: Dec 5, 2026
Experience: You have one or more years of leadership experience, and 1 – 2 years of retail experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Your Opportunity at ARC’TERYX:

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same.

You are passionate about committing to bold objectives both personally and professionally, and work closely with the Store Manager and Assistant Store Manager in providing coaching on people experience, guest experience, and business needs. You take the initiative, have strong assessment skills, and seek out and offer relevant feedback as you celebrate achievements within the store. You recognize that we create a better world, together.

As an Arc’teryx Store Lead, here’s what you’d be doing:

Leading in alignment with the Arc’teryx Vision, Purpose and Values
Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets
Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
Networking with potential partners to support events and to help maximize brand engagement in the community
Managing the opening and closing procedures for the store, as designed by the company and leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
Rotating through areas of focus to deep dive into each of the five pillars of the business
Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Are you our next Store Lead?

You have one or more years of leadership experience, and 1 – 2 years of retail experience
You are excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
You seek and offer relevant feedback, coaching and development in the moment
You are comfortable adhering to and enforcing health and safety guidelines at all times
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
You remain highly flexible and adaptable when faced with ambiguity
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
You have strong written and verbal communication
Ability to lift up to 30 lbs

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Store Lead Role and Responsibilities document, and you perform the role responsibilities of the Product Guide as needed
Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Full-Time employees must:

Maintain availability across six (6) days per week, including Friday, Saturday, and Sunday, to support peak business periods and operational requirements.
Work a range of shifts every week, including peak days and high-traffic periods, with schedules aligned to business needs and priorities.

Compensation:The pay range for this role is CAD$25.00–CAD$27.90 hourly

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
Time & Flexibility - Wellness time and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore)
Wellbeing - 24/7 Employee Assistance Program (EAP)
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and gender-affirming care (full time employees)
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable (full time employees)
Family support - Parental leave top-up and a nesting period for new parents (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

This is for an existing vacancy.

Compensation: Hourly

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More about this job

Responsibilities

Lead the store floor and support the guest experience while coaching Product Guides and contributing across experience, product, community, operations, and people. Oversee daily store operations, including inventory, sales and labor targets, communications, opening and closing procedures, and community engagement.

Requirements

Requires at least one year of leadership experience and one to two years of retail experience, along with strong customer service, coaching, communication, and time-management abilities. Candidates must be adaptable, able to uphold health and safety guidelines, available across six days per week including weekends and the holiday season, and able to lift up to 30 pounds.

Skills

Retail Leadership
Team Coaching
Customer Service
Guest Experience
Technical Product Knowledge
Sales Floor Leadership
Inventory Management
Visual Merchandising
Sales Target Management
Labor and Budget Management
Community Engagement
Time Management
Prioritization
Written Communication
Verbal Communication
Point of Sale Operations

Benefits

Performance-Based Bonus
Professional Development Opportunities
Outdoor Skill-Building Events
Employee Discounts
Pro Deals
Wellness Time
Paid Outdoor Exploration Days
Employee Assistance Program
Extended Health Coverage
Dental Coverage
Vision Coverage
Mental Health Support
Fertility Benefits
Gender-Affirming Care
RRSP Matching
Annual Incentive Plan
Employee Stock Purchase Program
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Leadership
Product Guides
Guest Experience
Technical Product Knowledge
Sales Floor
Inventory Management
Receiving
Restocking
Destocking
Visual Merchandising
Sales Targets
Labor Management
Budget Management
Community Events
Health and Safety
Point of Sale
Warranties
Used Gear Trade-Ins
Purchases and Returns
Opening and Closing Procedures
Store Operations
Coaching
Feedback
Customer Service

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