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Guide de produits - saisonnier·ère | Product Guide - Seasonal
Arc'teryx Equipment
Laval, QC
Full-time
Voici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
Arc'teryx Equipment
Quebec, QC
Full-time
Voici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
Arc'teryx Equipment
Brossard, QC
Full-time
Voici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
Arc'teryx Equipment
Montreal, QC
Full-time
Voici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
ARC'TERYX
Montreal, QC
$20.7 to $23.1 CAD / hour
Part-time · Temporary
\nVoici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
ARC'TERYX
Montreal, QC
Part-time
\nVoici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
ARC'TERYX
Quebec, QC
$20.7 to $23.1 CAD / hour
Part-time · Temporary
\nVoici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
ARC'TERYX
Brossard, QC
$20.7 to $23.1 CAD / hour
Part-time · Temporary
\nVoici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Guide de produits - saisonnier·ère | Product Guide - Seasonal
ARC'TERYX
Laval, QC
$20.7 to $23.1 CAD / hour
Part-time · Temporary
\nVoici ce que vous ferez en tant que guide de produits chez Arc’teryx: | As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
ARC'TERYX
Vancouver, BC
Part-time · Temporary
\nAs a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Markham, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Whistler, BC
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Vancouver, BC
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
North Vancouver, BC
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Vancouver, BC
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Vancouver, BC
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Halifax, NS
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Toronto, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Ottawa, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Edmonton, AB
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Toronto, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Toronto, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Mississauga, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Calgary, AB
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:
Product Guide - Seasonal
Arc'teryx Equipment
Toronto, ON
Full-time
As a Product Guide at Arc’teryx, here’s what you’d be doing:

Arc'teryx Equipment

Product Guide - Seasonal

Toronto, ON, Canada

Pay: Compensation:The pay range for this role is CAD$20.70–CAD$23.10
Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Deliver a best-in-class brand experience by sharing technical product knowledge and assisting guests with problem solving. Support store operations through POS transactions, inventory management, and providing feedback on merchandising to drive sales.

Requirements

Candidates must be passionate about outdoor activities and exceptional customer service with a flexible schedule including weekends and holidays. Ability to handle physical tasks such as unpacking boxes weighing up to 30 lbs is required.

Experience

0 to 2 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Technical Product Knowledge
Problem Solving
Brand Ambassadorship
Point-of-Sale (POS) Systems
Inventory Management
Merchandising
Communication
Collaboration
Adaptability
Retail Sales

Benefits

Professional development opportunities
Arc'teryx Academies
Employee Belonging Councils
Employee discounts
Pro Deals
Wellness time
Live it, Learn It Days
Employee Assistance Program (EAP)
Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Gender-affirming care
RRSP matching
Annual Incentive Plan
Employee Stock Purchase program (ESPP)
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Fashion
Outdoor Gear
Customer Experience
POS
Inventory
Merchandising
Brand Ambassador
Technical Apparel
Warranties
Used Gear Trade-ins

Original job description

Your Opportunity at ARC’TERYX:

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

As a Product Guide at Arc’teryx, here’s what you’d be doing:

Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving

Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way

Championing Arc’teryx as a brand ambassador both in-store and in the community

Developing your passions both in and out of the store with the support of the team

Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives

Providing feedback on merchandising and in-store experience to help drive sales

Maintaining an open, collaborative relationship with your team and store leadership

Supporting with and participating in various store tasks as assigned by the leadership team

Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels

Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns

Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Are you our next Product Guide?

You are passionate about delivering exceptional customer service

You love to have fun at work, and hold yourself accountable to what is required of you

You are self-motivated, and enjoy problem solving

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.

You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document

Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Part-time employees must:

Provide open availability for at least two (2) of three (3) weekend days (Friday, Saturday, Sunday)

Also be available for one (1) opening and one (1) closing shift during the week with a minimum six (6) hour availability window.

Compensation:The pay range for this role is CAD$20.70–CAD$23.10

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)

Time & Flexibility - Wellness time and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore)

Wellbeing - 24/7 Employee Assistance Program (EAP)

Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and gender-affirming care (full time employees)

Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable (full time employees)

Family support - Parental leave top-up and a nesting period for new parents (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

This is for an existing vacancy.

Compensation: Hourly

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