Find work in Canada.

571,727 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
AL
Civil Geotechnical Engineer - (P.Eng.)
AGAT Laboratories
Calgary, AB
- Full-time
We are a recognized leader in geotechnical testing and analysis, serving clients across a wide range of sectors including infrastructure, mining, and construction. Our state-of-the-art…
Added 5 mins ago
BB
Technician lI - Audio Visual
Bosch Building Technologies
Vancouver, BC
- $26 to $35 CAD / hour
- Full-time
Bosch Building Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of…
Added 5 mins ago
VC
Practice Manager - Amherst Veterinary Hospital
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 20 mins ago
IS
Engineer, Facilities
Irving Shipbuilding
Halifax, NS
- Full-time
As a technical expert and project leader, you will oversee capital and maintenance projects from concept to completion, manage consultants and contractors, provide engineering guidance, and…
Added 20 mins ago
U
Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
Manage relationships with landlords, brokers, contractors, designers, and project partners to deliver approved workplace initiatives on time and within budget.
Added 20 mins ago
A
Ready Mix Operations Manager
Aplin
Kitimat, BC
- Full-time
…concrete supply operations supporting a large-scale infrastructure project and associated construction…
Added 20 mins ago
MT
Software Engineer
MVP Talent Corp
Calgary, AB
- $130,000 to $140,000 CAD / year
- Full-time
MVP Talent Corp is partnering with an esteemed client, a leader in cybersecurity assessments, remediation and consulting services. MVP, a leader in its own right in the Recruitment…
Added 20 mins ago
AL
Civil Geotechnical Engineer - (P.Eng.)
AGAT Laboratories
Calgary, AB
- Full-time
We are a recognized leader in geotechnical testing and analysis, serving clients across a wide range of sectors including infrastructure, mining, and construction. Our state-of-the-art…
Added 20 mins ago
US
Online Game Programmer (Rainbow Six)
Ubisoft Saguenay
Saguenay, QC
- Full-time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe…
Added 20 mins ago
DO
Director of Facilities, Sustainability & Real Estate
District of Squamish
Squamish, BC
- $147,139.93 to $161,692.23 CAD / year
- Full-time
The District of Squamish is seeking an experienced leader to join our Senior Leadership Team as the Director of Facilities, Sustainability & Real Estate. This is a unique opportunity to…
Added 20 mins ago
Production Associate
BWXT
Oakville, ON
…nuclear power utilities around the globe. We are an industry leader in providing critical nuclear components such as Fuel Channel End Fittings, Liners, Feeders, and Shield Plugs. BWXT PMI…
Added 20 mins ago
CI
Student Intern, Program Management
Celestica International LP
Newmarket, ON
- $23 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 20 mins ago
L
Branch Manager - Office 1722
LendDirect
Saint John, NB
- Full-time
If this is you and you’re a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join…
Added 20 mins ago
Project Leader, Transit Facilities
City of Mississauga
Mississauga, ON
Reporting to the Manager, Transit Facilities, the Project Leader, Transit Facilities, will lead the strategic planning and development of transit facility infrastructure projects, including…
Added 34 mins ago
VC
Practice Manager - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 34 mins ago
A
Ingenieur Mecanique - Mechanical Engineer
Actalent
Longueuil, QC
- $46 to $77 CAD / hour
- Contract
…Collaborate closely with automation, electrical, manufacturing, and project teams to ensure seamless integration and functionality of…
Added 35 mins ago
S
Senior Commercial Advisor
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 35 mins ago
M
AI&T Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA…
Added 35 mins ago
AF
Branch Manager - Office 1722
Attain Finance
Saint John, NB
- Full-time
If this is you and you’re a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join…
Added 35 mins ago
VE
Ingénieur(e) de projets / Project Engineer
Veolia Environnement SA
Montreal, QC
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 35 mins ago
SS
Functional Safety Engineer - Automotive Systems
Sopra Steria
Montreal, QC
- Full-time
CS Group Canada, a subsidiary of CS Group (part of the Sopra Steria Group), is a leader in the development and certification of safety-critical systems in the aerospace, electric, and…
Added 35 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $1,050,000 CAD / year
- Full-time
…need of great team members. The role encompasses a blend of project management, technical project oversight, client liaison and staff mentoring, adapted to fit your experience and career…
Added 35 mins ago
A
Community Liaison
AECOM
Ross River, YT
- $26 to $35 CAD / hour
- Part-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 35 mins ago
A
Electrical Engineer
AECOM
Calgary, AB
- $80,000 to $110,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 35 mins ago
Mechanical Designer - Laval
Ametek, Inc.
Laval, QC
…with Faro Creaform for seven years. He started out as a team leader and is now in charge of…

ARC'TERYX

Communications Lead, Guest Services

Vancouver, BC, Canada

The salary range for this role is: CAD$94,000 - CAD$124,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this role is: CAD$94,000 - CAD$124,000
Job type: Full-time
Experience: You have 5+ years of experience in a Communications role, ideally focused on Customer Service, with demonstrable leadership responsibilities
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Opportunity at ARC’TERYX:

As the Communications Lead, Guest Services, you will lead the strategy, execution, and continuous evolution of communications across the Guest Services department. You will ensure Guest Services communications are clear, consistent, and globally aligned with our brand guidelines. As a people leader, you will lead and develop a team, fostering a culture of collaboration, accountability, and continuous improvement. Through strong cross-functional partnerships, data-informed decision making, and effective change management, you will strengthen communication effectiveness, enhance the guest experience, and support business growth.

This role is primarily based out of our Vancouver, Great Northern Way office and is open to hybrid remote work.

Meet Your Future Team:

The Arc’teryx Guest Services and After-Sales team offers a service that is authentic, professional, and knowledgeable, striving for human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.

\nIf you were the Communications Lead, Guest Services now, here are some of the core activities you would be doing:

Leading and developing a team through clear expectations, regular coaching, performance management, and growth opportunities

Developing and championing communication strategies that create clarity, strengthen alignment, and support Guest Services business priorities across global teams

Owning the creation, delivery, and continuous improvement of global Guest Services communications, including guest-facing content, internal communications, and knowledge resources, ensuring a consistent Guest Services voice across regions, channels, and touchpoints.

Managing and Delivering change communications that support business updates, process changes, product launches, and key initiatives, helping teams understand, adopt, and effectively navigate change.

Managing high-impact and sensitive communications related to business-critical events, service disruptions, policy changes, and other key initiatives.

Partnering with regional teams to develop scalable Guest Services communications that can be adapted for local markets while maintaining a consistent Guest Services voice and alignment with global brand standards.

Defining communication performance measures and success metrics to evaluate effectiveness, demonstrate impact, and inform continuous improvement.

Evaluating the effectiveness of Guest Services communications through data analysis, audits, and frontline feedback, identifying communication gaps and opportunities for improvement, and translating insights into actionable recommendations that strengthen content, resources, and communication practices.

Integrating ReBIRD principles into Guest Services communications ensuring guests receive consistent, accurate, and brand-aligned guidance throughout their after-sales journey

Maintaining and evolving Guest Services Brand Guidelines to ensure ongoing alignment with Global Brand Guidelines and the Service Model

Driving the continuous improvement of Guest Services communication and knowledge resources to ensure information remains accurate, relevant, and aligned with business needs and brand standards.

Building strong cross-functional partnerships to ensure Guest Services communications align with product launches, brand initiatives, operational updates, and evolving business priorities

Representing Guest Services communications in company-wide initiatives, shaping communication standards, influencing best practices, and strengthening alignment across the organization

Here are some of the things you could be working on in the future:

Evolving the Guest Services communication strategy to introduce new approaches to strengthen engagement, simplify how information is shared, and improve the way we connect with our teams.

Refining communication measurement and analytics capabilities to better understand effectiveness, engagement, and business impact, using insights to drive continuous improvement.

Establishing communication planning, intake, and prioritization processes that improve visibility, alignment, and communication effectiveness across Guest Services.

Are you our next Communications Lead, Guest Services?

You have 5+ years of experience in a Communications role, ideally focused on Customer Service, with demonstrable leadership responsibilities

You have a bachelor's degree in communications, marketing, journalism, or public relations or a related field, or an equivalent level of experience

You have exceptional verbal and written communication skills (additional language skills, such as French, are an asset)

You have experience shaping user experience writing for digital or omnichannel customer service environments

You are well-versed in change management and internal communication strategies

You have hands-on experience with content creation tools such as Adobe InDesign and proficiency in Microsoft Office

You excel at managing multiple priorities and delivering high-impact work in a dynamic environment

You are both a strategic thinker and a collaborative mentor, proactive in identifying the root causes of issues and developing solutions that drive continuous improvement

You thrive in ambiguity and adapt quickly, balancing autonomy and collaboration

You have an unwavering commitment to do what is right, and you seek the best (but sometimes not the easiest) solutions

Your passion for your work is paralleled by your passion for getting outside and living it

Compensation

The salary range for this role is: CAD$94,000 - CAD$124,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.

Apply About employer

More about this job

Responsibilities

Lead and develop the Guest Services communications team, setting strategy and delivering clear, consistent global communications across guest-facing content, internal channels, and knowledge resources. Manage change and sensitive communications, maintain brand alignment, partner across regions and functions, and use performance data and frontline feedback to improve communication effectiveness and the guest experience.

Requirements

Requires 5+ years of communications experience, ideally in customer service, with demonstrable leadership responsibilities; a bachelor's degree in communications, marketing, journalism, public relations, or a related field is required or equivalent experience. Candidates should bring strong writing and verbal communication, user experience writing, change and internal communications expertise, Adobe InDesign and Microsoft Office experience, and the ability to lead collaboratively and manage competing priorities.

Skills

Communications Strategy
People Leadership
Team Development
Change Management
Internal Communications
User Experience Writing
Content Creation
Cross-Functional Collaboration
Data Analysis
Performance Measurement
Knowledge Management
Brand Guidelines
Project Prioritization
Adobe InDesign
Microsoft Office

Benefits

Extended Health Coverage
Dental Coverage
Vision Coverage
Mental Health Support
Fertility Benefits
Gender-Affirming Care
Employee Assistance Program
RRSP Matching
Annual Incentive Plan
Employee Stock Purchase Program
Paid Time Off
Wellness Time
Paid Outdoor Exploration Days
Parental Leave Top-Up
Professional Development
Outdoor Skill-Building Events
Employee Belonging Councils
Employee Discounts
Pro Deals

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
After-Sales Service
Communications Strategy
Global Communications
Guest-Facing Content
Internal Communications
Change Management
Change Communications
User Experience Writing
Omnichannel Customer Service
Knowledge Resources
Brand Guidelines
Service Model
ReBIRD Principles
Content Creation
Adobe InDesign
Microsoft Office
Communication Metrics
Data Analysis
Frontline Feedback
Performance Management
Cross-Functional Partnerships
Regional Communications
Continuous Improvement
Business Priorities

Report this job