Find work in Canada.

579,580 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
Understands the principles of project management and quality improvement methodologies and demonstrated ability to lead complex work teams
Added 11 mins ago
TT
Senior iOS Developer - AI First Development
Tech Talent International
Toronto, ON
- Contract
Lead high level solutioning to derisk upcoming major features.
Added 11 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead performance management processes including performance appraisals, coaching, attendance management, and return-to-work programs.
Added 11 mins ago
FC
Health and Safety Coordinator
FCC Construcción
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Act as a liaison between management and external safety agencies, such as fire and insurance personnel.
Added 11 mins ago
A
Process Manager***Gestionairre de processus
Aliaxis
CA - Pharmacy - Plant (EXT)
- Full-time
Lead and continuously improve workplace organization and visual management initiatives, including the plant's 5S program, to maintain a safe, efficient, and productive manufacturing…
Added 11 mins ago
M
AVP Retirement & Wealth Strategy
Manulife
Toronto, ON
- Full-time
Exceptional organization and project management skills
Added 25 mins ago
S
Project Control Officer
SPECTRAFORCE
Toronto, ON
- Contract
Title: Project Control Officer/Project Coordinator
Added 25 mins ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $70 to $78 CAD / hour
- Contract
…and requirement gathering, and 80% agile delivery. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value…
Added 25 mins ago
FN
Social Media Manager
Far Niente LLC
Oakville, ON
- Full-time
…digital world. Reporting to the Director of Digital, you'll lead the strategy, creative execution, and performance of our social media presence across ten…
Added 25 mins ago
TW
Manufacturing Continuous Improvement Specialist
TPD® Workforce Solutions
Abbotsford, BC
- $80,000 to $110,000 CAD / year
- Full-time
Lead improvement initiatives using Lean tools, root cause analysis, process mapping, 5S, standard work, and setup reduction techniques.
Added 25 mins ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
Contribute to the production and maintenance of architecture artifacts in relation to project assigned to him/ her e.g. CIAM, SIEM, IGA, CLM, Public Cloud, Data protection, Threat and Fraud…
Added 26 mins ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
Added 26 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 40 mins ago
EC
Vice President, Enterprise Services
ethree Consulting
St. John's, NL
- Full-time
You will also lead the continued development of WorkplaceNL’s Enterprise Risk Management Framework and report to the Board’s Governance Committee.
Added 40 mins ago
A
Senior Manager Solution Architect
Avanade
Toronto, ON
- Full-time
The GSAD Solution Architect will take a lead in providing sales support and solution configuration on large, complex, Consulting and Managed Services deals and working with other SAs within…
Added 40 mins ago
SQ
Senior Consultant, Canada Strategy & Enablement
Sunlife Québec
Montreal, QC
- Full-time
Strategic project execution – Support the delivery of strategic projects, including workstream management, problem definition and structuring, collaboration with cross-functional teams,…
Added 40 mins ago
EL
Concrete Restoration Specialist
Engineering Link
Toronto, ON
- Full-time
In this role, you will lead condition assessments, design and contract administration on a wide variety of existing structures and their moisture protection systems. You will be exposed to…
Added 41 mins ago
Project Manager, Buildings & Facilities (Contract)
Tiree
Calgary, AB
Keep clients, project partners, and internal teams informed and aligned, and lead project meetings and workshops
Added 41 mins ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…seeking an experienced and results-driven Business Development Lead to expand our client base, develop strategic partnerships, generate new project opportunities, and strengthen our…
Added 55 mins ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Lead end‑to‑end change activities for small to mid‑size initiatives, or a dedicated change workstream within a larger project.
Added 55 mins ago
F
Responsable de projets - Expériences Fever Originals
Fever
Montreal, QC
- Full-time
Added 56 mins ago
M
Manager, Consulting - Human Resources
MNP
Vancouver, BC
- Full-time
…you will balance business development, client relationship management and hands-on search execution. You will lead multiple search engagements, provide guidance to project teams, build…
Added 1 hour ago
T
Project Manager, Buildings & Facilities (Contract)
Tiree
Calgary, AB
- Full-time
Keep clients, project partners, and internal teams informed and aligned, and lead project meetings and workshops
Added 1 hour ago
SF
Lead Product Owner
Simon Fraser University
Burnaby, BC
- Full-time
The Lead Product Owner is responsible for driving the design and delivery of new modules within eTRACS as part of SFU’s Integrated Faculty Management System (IFMS) program. This role owns…
Added 1 hour ago
A&
Manager, Core Tax
Alvarez & Marsal
Calgary, AB
- Full-time
Strong communication, presentation, project management, and business development skills

ARC'TERYX

Communications Lead, Guest Services

Vancouver, BC, Canada

The salary range for this role is: CAD$94,000 - CAD$124,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this role is: CAD$94,000 - CAD$124,000
Job type: Full-time
Experience: You have 5+ years of experience in a Communications role, ideally focused on Customer Service, with demonstrable leadership responsibilities
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Opportunity at ARC’TERYX:

As the Communications Lead, Guest Services, you will lead the strategy, execution, and continuous evolution of communications across the Guest Services department. You will ensure Guest Services communications are clear, consistent, and globally aligned with our brand guidelines. As a people leader, you will lead and develop a team, fostering a culture of collaboration, accountability, and continuous improvement. Through strong cross-functional partnerships, data-informed decision making, and effective change management, you will strengthen communication effectiveness, enhance the guest experience, and support business growth.

This role is primarily based out of our Vancouver, Great Northern Way office and is open to hybrid remote work.

Meet Your Future Team:

The Arc’teryx Guest Services and After-Sales team offers a service that is authentic, professional, and knowledgeable, striving for human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.

\nIf you were the Communications Lead, Guest Services now, here are some of the core activities you would be doing:

Leading and developing a team through clear expectations, regular coaching, performance management, and growth opportunities

Developing and championing communication strategies that create clarity, strengthen alignment, and support Guest Services business priorities across global teams

Owning the creation, delivery, and continuous improvement of global Guest Services communications, including guest-facing content, internal communications, and knowledge resources, ensuring a consistent Guest Services voice across regions, channels, and touchpoints.

Managing and Delivering change communications that support business updates, process changes, product launches, and key initiatives, helping teams understand, adopt, and effectively navigate change.

Managing high-impact and sensitive communications related to business-critical events, service disruptions, policy changes, and other key initiatives.

Partnering with regional teams to develop scalable Guest Services communications that can be adapted for local markets while maintaining a consistent Guest Services voice and alignment with global brand standards.

Defining communication performance measures and success metrics to evaluate effectiveness, demonstrate impact, and inform continuous improvement.

Evaluating the effectiveness of Guest Services communications through data analysis, audits, and frontline feedback, identifying communication gaps and opportunities for improvement, and translating insights into actionable recommendations that strengthen content, resources, and communication practices.

Integrating ReBIRD principles into Guest Services communications ensuring guests receive consistent, accurate, and brand-aligned guidance throughout their after-sales journey

Maintaining and evolving Guest Services Brand Guidelines to ensure ongoing alignment with Global Brand Guidelines and the Service Model

Driving the continuous improvement of Guest Services communication and knowledge resources to ensure information remains accurate, relevant, and aligned with business needs and brand standards.

Building strong cross-functional partnerships to ensure Guest Services communications align with product launches, brand initiatives, operational updates, and evolving business priorities

Representing Guest Services communications in company-wide initiatives, shaping communication standards, influencing best practices, and strengthening alignment across the organization

Here are some of the things you could be working on in the future:

Evolving the Guest Services communication strategy to introduce new approaches to strengthen engagement, simplify how information is shared, and improve the way we connect with our teams.

Refining communication measurement and analytics capabilities to better understand effectiveness, engagement, and business impact, using insights to drive continuous improvement.

Establishing communication planning, intake, and prioritization processes that improve visibility, alignment, and communication effectiveness across Guest Services.

Are you our next Communications Lead, Guest Services?

You have 5+ years of experience in a Communications role, ideally focused on Customer Service, with demonstrable leadership responsibilities

You have a bachelor's degree in communications, marketing, journalism, or public relations or a related field, or an equivalent level of experience

You have exceptional verbal and written communication skills (additional language skills, such as French, are an asset)

You have experience shaping user experience writing for digital or omnichannel customer service environments

You are well-versed in change management and internal communication strategies

You have hands-on experience with content creation tools such as Adobe InDesign and proficiency in Microsoft Office

You excel at managing multiple priorities and delivering high-impact work in a dynamic environment

You are both a strategic thinker and a collaborative mentor, proactive in identifying the root causes of issues and developing solutions that drive continuous improvement

You thrive in ambiguity and adapt quickly, balancing autonomy and collaboration

You have an unwavering commitment to do what is right, and you seek the best (but sometimes not the easiest) solutions

Your passion for your work is paralleled by your passion for getting outside and living it

Compensation

The salary range for this role is: CAD$94,000 - CAD$124,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.

Apply About employer

More about this job

Responsibilities

Lead and develop the Guest Services communications team, setting strategy and delivering clear, consistent global communications across guest-facing content, internal channels, and knowledge resources. Manage change and sensitive communications, maintain brand alignment, partner across regions and functions, and use performance data and frontline feedback to improve communication effectiveness and the guest experience.

Requirements

Requires 5+ years of communications experience, ideally in customer service, with demonstrable leadership responsibilities; a bachelor's degree in communications, marketing, journalism, public relations, or a related field is required or equivalent experience. Candidates should bring strong writing and verbal communication, user experience writing, change and internal communications expertise, Adobe InDesign and Microsoft Office experience, and the ability to lead collaboratively and manage competing priorities.

Skills

Communications Strategy
People Leadership
Team Development
Change Management
Internal Communications
User Experience Writing
Content Creation
Cross-Functional Collaboration
Data Analysis
Performance Measurement
Knowledge Management
Brand Guidelines
Project Prioritization
Adobe InDesign
Microsoft Office

Benefits

Extended Health Coverage
Dental Coverage
Vision Coverage
Mental Health Support
Fertility Benefits
Gender-Affirming Care
Employee Assistance Program
RRSP Matching
Annual Incentive Plan
Employee Stock Purchase Program
Paid Time Off
Wellness Time
Paid Outdoor Exploration Days
Parental Leave Top-Up
Professional Development
Outdoor Skill-Building Events
Employee Belonging Councils
Employee Discounts
Pro Deals

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
After-Sales Service
Communications Strategy
Global Communications
Guest-Facing Content
Internal Communications
Change Management
Change Communications
User Experience Writing
Omnichannel Customer Service
Knowledge Resources
Brand Guidelines
Service Model
ReBIRD Principles
Content Creation
Adobe InDesign
Microsoft Office
Communication Metrics
Data Analysis
Frontline Feedback
Performance Management
Cross-Functional Partnerships
Regional Communications
Continuous Improvement
Business Priorities

Report this job