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Added 7 mins ago
L
Guest Experience Lead *Seasonal | Outlet Collection | 4 months
lululemon
Winnipeg, MB
- Full-time
Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on…
Added 7 mins ago
T
TD Asset Management Investment Management Intern/Co-op (Summer 2027)
TD
Toronto, ON
- Full-time
A passion or demonstrated interest in markets/economics/current events is critical to success:The Intern will support the team with some or all of the following activities.
Added 7 mins ago
RO
Assistant Manager, Retail In-store Sales & Service (12-month Contract)
Royal Ontario Museum
Toronto, ON
- Contract
A proven ability to motivate, coach, and support front-line employees while fostering a positive, high-performing team culture.
Added 7 mins ago
L
Guest Experience Lead | Westmount (contract)
lululemon
Montreal, QC
- Full-time
Added 24 mins ago
A
Bell/Valet Attendant (Full-time, Contract)
AccorHotel
Calgary, AB
- Full-time
- Contract
Dedicated to creating meaningful, personalized guest experiences, the Bell / Valet Attendant is a key Guest Services team member and an ambassador of the hotel’s service culture. Often the…
Added 24 mins ago
RB
Regional Coordinator
Royal Bank of Canada
Vaughan, ON
- Full-time
Self-starter looking to make an impact in helping to drive results as a member of a high performing team
Added 39 mins ago
BC
Registered Nurse - Emergency Department (Job Share)
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 39 mins ago
HE
Housekeeping Supervisor
Hotel Equities
Halifax, NS
- $21 to $22 CAD / hour
- Full-time
…Supervisor, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business…
Added 40 mins ago
FC
Assistant Branch Manager Hamilton/Halton
FirstOntario Credit Union
Hamilton, ON
- Full-time
Support multiple branch operations where trademark member experience takes place with every interaction and business results soar
Added 40 mins ago
TN
Warehouse Clerk 1
Trouw Nutrition
St. Marys, ON
- Internship
Get ready to own critical warehouse and logistics operations as a Warehouse Clerk I at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared…
Added 55 mins ago
RO
School Experiences Coordinator (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $35.15 to $40.19 CAD / hour
- Part-time
Ability to collaborate effectively across departments, coordinate logistical details, and support a positive, efficient team environment. Previous supervisory experience is an asset.
Added 55 mins ago
RO
Performance Program Coordinator (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $74,303 to $84,917 CAD / year
- Full-time
…foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and…
Added 55 mins ago
RO
Manager, Retail In-store Sales & Service Operations
Royal Ontario Museum
Toronto, ON
- $99,788 to $117,398 CAD / year
- Full-time
Collaborate with Commercial Enterprises, Visitor Experience, Membership, Security, Facilities, and other ROM teams to support seamless retail operations and coordinated visitor experiences.
Added 55 mins ago
RO
Coordinator, Events Sales Business Operations
Royal Ontario Museum
Toronto, ON
- $70,263 to $80,300 CAD / year
- Full-time
We are seeking a highly organized and detail-oriented Coordinator, Events Sales Business Operations to support the administrative and business operations behind ROM’s event sales portfolio.
Added 1 hour ago
TP
Director, HR Services, Systems and Data
Toronto Pearson International Airport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…across the organization. You will lead a multidisciplinary team responsible for HR Services, HR Technology, and HR Data & Analytics, driving the development of a scalable, service-oriented…
Added 1 hour ago
SA
Senior Mechanical Engineer
Slingshot Aerospace
Windsor, ON
- Full-time
…the critical infrastructure that connects our world. We're a team of builders, thinkers, and problem-solvers who believe that the next generation of space operations will be powered by…
Added 1 hour ago
SA
Space Surveillance Systems Technician
Slingshot Aerospace
Windsor, ON
- Full-time
…the critical infrastructure that connects our world. We're a team of builders, thinkers, and problem-solvers who believe that the next generation of space operations will be powered by…
Added 1 hour ago
AS
IT Field Technologist
Abbotsford School District
Abbotsford, BC
- Full-time
…for the provision of end-user computer software and hardware support to all schools and district staff. The incumbent will be an active member of the Information Technology team and will be…
Added 1 hour ago
OP
Thermal Operating Supervisor
Ontario Power Generation
Bath, ON
- Full-time
Supervise and lead assigned operations staff by planning, organizing, assigning, and monitoring work; provide clear instructions, work procedures, coaching, and performance support.
Added 1 hour ago
TR
Manager, Financial Planning & Analysis (18-month)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $138,000 to $170,000 CAD / year
- Full-time
…Finance Business Partnering, the Manager, FP&A is a crucial team member of the Enterprise FP&A team providing insight regarding the financial health of Teck and optimizing long term…
Added 1 hour ago
SC
Operational Team Leader - Southern Cross Pet Insurance
Southern Cross Health Insurance
Hamilton, ON
- Full-time
This is an exciting opportunity to lead our Operational Enablers team and play a key role in strengthening capability, quality, change adoption and business improvement across SCPI. You'll…
Added 1 hour ago
B&
Bookkeeper
BDN & Associates Ltd.
Oakville, ON
- Full-time
Identify unusual transactions, discrepancies, or accounting issues and communicate them to the appropriate client or senior accounting team member.
Added 1 hour ago
Sales Associate-Retail (Days, Closings, Weekends)
Roots
Belleville, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 1 hour ago
T
Retail Floor Team Member - Oshawa (Part-Time)
Talize
Oshawa, ON
- Up to $17.95 CAD / hour
- Part-time
…running the register, recovering the floor, or supporting the team, you bring positivity and professionalism to every…
Added 1 hour ago
T
Retail Floor Team Member - Barrie (Part-Time)
Talize
Barrie, ON
- Up to $17.95 CAD / hour
- Part-time
…running the register, recovering the floor, or supporting the team, you bring positivity and professionalism to every…

ARC'TERYX

Lead - Full-time

Toronto, ON, Canada

$25 to $27.9 CAD / hour · Full-time

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Job details

Pay: $25 to $27.9 CAD / hour
Job type: Full-time
Experience: You have one or more years of leadership experience, and 1 – 2 years of retail experience
Posting language: English
Posted: Oct 19, 2026

Original job description

Your Opportunity at ARC’TERYX:

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same.

You are passionate about committing to bold objectives both personally and professionally, and work closely with the Store Manager and Assistant Store Manager in providing coaching on people experience, guest experience, and business needs. You take the initiative, have strong assessment skills, and seek out and offer relevant feedback as you celebrate achievements within the store. You recognize that we create a better world, together.

\nAs an Arc’teryx Store Lead, here’s what you’d be doing:

Leading in alignment with the Arc’teryx Vision, Purpose and Values
Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets
Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
Networking with potential partners to support events and to help maximize brand engagement in the community
Managing the opening and closing procedures for the store, as designed by the company and leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
Rotating through areas of focus to deep dive into each of the five pillars of the business
Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Are you our next Store Lead?

You have one or more years of leadership experience, and 1 – 2 years of retail experience
You are excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
You seek and offer relevant feedback, coaching and development in the moment
You are comfortable adhering to and enforcing health and safety guidelines at all times
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
You remain highly flexible and adaptable when faced with ambiguity
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
You have strong written and verbal communication
Ability to lift up to 30 lbs

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Store Lead Role and Responsibilities document, and you perform the role responsibilities of the Product Guide as needed
Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Full-Time employees must:

Maintain availability across six (6) days per week, including Friday, Saturday, and Sunday, to support peak business periods and operational requirements.
Work a range of shifts every week, including peak days and high-traffic periods, with schedules aligned to business needs and priorities.

Compensation:

The pay range for this role is CAD$25.00–CAD$27.90 hourly

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
Time & Flexibility - Wellness time and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore)
Wellbeing - 24/7 Employee Assistance Program (EAP)
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and gender-affirming care (full time employees)
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable (full time employees)
Family support - Parental leave top-up and a nesting period for new parents (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

This is for an existing vacancy.

Compensation: Hourly

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More about this job

Responsibilities

The Store Lead supports the store management team in overseeing daily operations, including sales floor leadership, inventory management, and visual merchandising. They are responsible for coaching product guides to deliver exceptional guest experiences and ensuring the store meets its business targets.

Requirements

Candidates must have at least one year of leadership experience and one to two years of retail experience. Strong communication skills, a passion for customer service, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail leadership
Customer service
Team coaching
Inventory management
Visual merchandising
Sales target management
Time management
Communication
Conflict resolution
Product knowledge
Operational management
Community engagement
Health and safety compliance
Point of sale systems
Strategic planning
Adaptability

Benefits

Professional development opportunities
Outdoor skill-building events
Employee discounts
Pro deals
Wellness time
Paid outdoor exploration days
Employee assistance program
Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Gender-affirming care
RRSP matching
Annual incentive plan
Employee stock purchase program
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Store operations
Customer experience
Inventory management
Visual merchandising
Coaching
Sales targets
Community building
Brand engagement
Point of sale
Health and safety
Time management
Product knowledge
Team development
Budget management
Labor management
Retail management
Outdoor industry
Performance management

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