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Added 13 mins ago
Human Resources Administration Assistant
Commissionaires Nova Scotia
Bedford, NS
We are currently seeking a Human Resource Administration Assistant to join our People and Culture team. This is an opportunity for an organized, detail-oriented, and collaborative…
Added 13 mins ago
S
Assistant Department Manager, Bakery
Save-On-Foods
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- Part-time
We are hiring an Assistant Department Manager, Bakery at our Save-On-Foods location in Campbell River, BC.
Added 29 mins ago
BU
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- Full-time
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Assistant Manager: Mountain Safety - Salary
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Added 44 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 44 mins ago
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Assistant Department Manager - Collingwood
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- From $21.5 CAD / hour
- Full-time
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Added 44 mins ago
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UO
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University of British Columbia
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Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
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- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
FB
Assistant Department Manager - Collingwood
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Collingwood, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
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Executive Assistant to the President
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Nanaimo, BC
- $82,083 to $93,276 CAD / year
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Assistant Department Manager - GTA East
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- $21.5 CAD / hour
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You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
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Reporting to the Program Manager of the Medical-Surgical and Cancer Care department within the Rehabilitation and Supportive Care Services portfolio, and under the supervision of…
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Rehabilitation Assistant - Rehabilitation Services
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Sydney, NS
Under the direction of the Manager, and under the supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and…
Added 1 hour ago
AE
Lead - Full-time
Arc'teryx Equipment
Whistler, BC
- $25 to $27.9 CAD / hour
- Full-time
As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest…
Added 1 hour ago
SH
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Added 1 hour ago
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…firm continues its tradition of leadership in the financial community as one of BC’s most respected investment…
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Merchandiser, Hourly Part Time Day
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Added 1 hour ago
FH
Client Services Assistant, Home Health - Community South Fraser
Fraser Health
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- Full-time
We are currently hiring for a Full Time Client Services Assistant to join our Home Health Team at Fraser Health Community South Fraser located in White Rock, B.C.
Added 1 hour ago
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Laline - Store Manager - Oshawa Centre
Fox Group Canada Inc.
Oshawa, ON
- Full-time
Providing in-store feedback and coaching to staff & Assistant Store Manager (where role is applicable), to build skills and confidence in customer service and product knowledge.
Added 1 hour ago
A
Lead - Full-time
ARC'TERYX
Whistler, BC
- $25 to $27.9 CAD / hour
- Full-time
As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest…

ARC'TERYX

Lead - Full-time

Whistler, BC, Canada

$25 to $27.9 CAD / hour · Full-time

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Job details

Pay: $25 to $27.9 CAD / hour
Job type: Full-time
Experience: You have one or more years of leadership experience, and 1 – 2 years of retail experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Your Opportunity at ARC’TERYX:

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same.

You are passionate about committing to bold objectives both personally and professionally, and work closely with the Store Manager and Assistant Store Manager in providing coaching on people experience, guest experience, and business needs. You take the initiative, have strong assessment skills, and seek out and offer relevant feedback as you celebrate achievements within the store. You recognize that we create a better world, together.

\nAs an Arc’teryx Store Lead, here’s what you’d be doing:

Leading in alignment with the Arc’teryx Vision, Purpose and Values
Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets
Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
Networking with potential partners to support events and to help maximize brand engagement in the community
Managing the opening and closing procedures for the store, as designed by the company and leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
Rotating through areas of focus to deep dive into each of the five pillars of the business
Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Are you our next Store Lead?

You have one or more years of leadership experience, and 1 – 2 years of retail experience
You are excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
You seek and offer relevant feedback, coaching and development in the moment
You are comfortable adhering to and enforcing health and safety guidelines at all times
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
You remain highly flexible and adaptable when faced with ambiguity
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
You have strong written and verbal communication
Ability to lift up to 30 lbs

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Store Lead Role and Responsibilities document, and you perform the role responsibilities of the Product Guide as needed
Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Full-Time employees must:

Maintain availability across six (6) days per week, including Friday, Saturday, and Sunday, to support peak business periods and operational requirements.
Work a range of shifts every week, including peak days and high-traffic periods, with schedules aligned to business needs and priorities.

Compensation:

The pay range for this role is CAD$25.00–CAD$27.90 hourly

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
Time & Flexibility - Wellness time and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore)
Wellbeing - 24/7 Employee Assistance Program (EAP)
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and gender-affirming care (full time employees)
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable (full time employees)
Family support - Parental leave top-up and a nesting period for new parents (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

This is for an existing vacancy.

Compensation: Hourly

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More about this job

Responsibilities

The Store Lead supports the store management team in overseeing daily operations, including sales floor leadership, inventory management, and business performance. They are responsible for coaching product guides to deliver a world-class guest experience and fostering a strong community connection.

Requirements

Candidates must have at least one year of leadership experience and 1-2 years of retail experience. The role requires strong communication skills, the ability to lift up to 30 lbs, and full availability to work across six days per week, including weekends and peak holiday periods.

Skills

Retail leadership
Team coaching
Customer service
Inventory management
Visual merchandising
Sales target management
Budget management
Point of sale systems
Communication
Time management
Conflict resolution
Product knowledge
Community engagement
Health and safety compliance

Benefits

Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Gender-affirming care
RRSP matching
Annual incentive plan
Employee stock purchase program
Parental leave top-up
Employee assistance program
Employee discounts
Pro deals
Professional development opportunities
Wellness time
Live it learn it days

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Store Management
Customer Experience
Inventory Management
Visual Merchandising
Coaching
Sales Targets
Budget Management
Point of Sale
Community Engagement
Brand Engagement
Operations
Team Development
Health and Safety
Time Management
Product Knowledge
Retail Operations

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