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Added 5 mins ago
M
Manager, Customer Success, MYLE Adoption and AI Innovations
Medfar
Montreal, QC
- Full-time
Your mission begins where technical deployment ends. You are the guardian of the real value generated by MYLE and its AI innovations within clinics: you don't wait for users to give up on…
Added 20 mins ago
M
Manager, Customer Success, MYLE Adoption and AI Innovations
MEDFAR
Montreal, QC
- Full-time
Your mission begins where technical deployment ends. You are the guardian of the real value generated by MYLE and its AI innovations within clinics: you don't wait for users to give up on…
Added 20 mins ago
PM
Respiratory Therapist
Prairie Mountain Health
Brandon, MB
- Internship
Under the direction of the Care Team Manager, the Respiratory Therapist is responsible for working closely with the hospital staff and acting as a leader providing knowledge and advice in…
Added 49 mins ago
BC
CAD Coordinator
BBA Consultants
Rouyn-Noranda, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 49 mins ago
BC
CAD Coordinator
BBA Consultants
Val-d'Or, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 49 mins ago
A
Senior Vendor Technology Program Manager
AMD
Markham, ON
- $174,400 to $261,600 USD / year
- Full-time
AMD is seeking a results-driven Senior Vendor Technology Program Manager – Vendor Technology Enablement to shape the next generation of high-performance computing and AI infrastructure. As…
Added 1 hour ago
GE
Branch Supervisor - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
Handle all aspects of the branch as required when the manager is absent
Added 1 hour ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 1 hour ago
BC
CAD Coordinator
BBA Consultants
Sept-Îles, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 1 hour ago
DC
Coordinator, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…Construction Association's Construction Management Certification Program, demonstrating our commitment to excellence and professional…
Added 1 hour ago
BC
CAD Coordinator
BBA Consultants
Mont-Tremblant, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 1 hour ago
DC
Technical Specialist, Project Management (Project Assistant)
Defence Construction Canada
Petawawa, ON
- Full-time
Our Project and Program Management team is looking for a dynamic and detail-oriented Technical Specialist, Project Management (Project Assistant) to support innovative infrastructure and…
Added 1 hour ago
BC
CAD Coordinator
BBA Consultants
Quebec, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 1 hour ago
T
Business Development Manager
Tavoron
Winnipeg, MB
- Full-time
Celco Controls seeks an accomplished and results-oriented Business Development Manager to continue to lead and accelerate our business development efforts.
Added 1 hour ago
BC
CAD Coordinator
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 1 hour ago
BC
CAD Coordinator
BBA Consultants
Montreal, QC
- Full-time
You’ll report to the Development Manager, CAD/BIM, and support the engineering teams in modelling and coordinating digital models for large-scale projects of all types (mining and…
Added 1 hour ago
A
Performance Coach, Client Care Learning & Development
ATB
Calgary, AB
- Full-time
…members throughout their learning journey. You report to the Manager, Client Care Learning & Development, advancing the team's strategic goals through proactive…
Added 1 hour ago
F
Construction Coordinator
Fluor
Fort Saskatchewan, AB
- Full-time
This position reports directly to the Area Construction Manager and performs work requiring advanced knowledge which is predominantly intellectual in character and which routinely exercises…
Added 1 hour ago
P
Senior Portfolio Release Manager - Flights Acquisition & Retention
Priceline
Toronto, ON
- Full-time
7+ years of experience in Agile delivery, Technical Program Management, Release Management, or Portfolio Management, with significant experience supporting large-scale e-commerce shopping…
Added 1 hour ago
E
Senior Product Support Professional
Ericsson
Ottawa, ON
- Full-time
Customer Leadership: Technical Account Manager or Customer Engineering Lead, owning strategic technical relationships and outcomes with key customers.
Added 1 hour ago
PC
Systems Integration Manager - Rail & Transit
Parsons Corporation
Burnaby, BC
- Part-time
…Vancouver, Canada. Parsons is now hiring a Systems Integration Manager who can lead a team of professionals overseeing the extensive and critical Systems Engineering activities for the…
Added 1 hour ago
IT
Manufacturing Quality Specialist
Ideon Technologies
Richmond, BC
- Full-time
You will report to the Manager, Manufacturing and work in a team setting with Manufacturing professionals and Operations team members.
Added 1 hour ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Marketing and Communications, the Social Media and News Coordinator plays an integral role in UCAM’s mandate to communicate UVic’s vision and achieve its strategic…
Added 2 hours ago
B
General Repair Technician
BGIS
Brockville, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 hours ago
T
Enterprise Account Executive
Terminal
Toronto, ON
- $260,000 to $300,000 CAD / year
- Full-time
…commonly grow their usage two to three times a year once a program is…

ARC'TERYX

Product Guide - Seasonal

BC, Canada

$20.8 to $23.1 USD / hour · Part-time · Temporary

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Job details

Pay: $20.8 to $23.1 USD / hour
Job type: Part-time · Temporary
Posting language: English
Posted: Oct 6, 2026

Original job description

Your Opportunity at ARC’TERYX:

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

\nAs a Product Guide at Arc’teryx, here’s what you’d be doing:

Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
Championing Arc’teryx as a brand ambassador both in-store and in the community
Developing your passions both in and out of the store with the support of the team
Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
Providing feedback on merchandising and in-store experience to help drive sales
Maintaining an open, collaborative relationship with your team and store leadership
Supporting with and participating in various store tasks as assigned by the leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Are you our next Product Guide?

You are passionate about delivering exceptional customer service
You love to have fun at work, and hold yourself accountable to what is required of you
You are self-motivated, and enjoy problem solving
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Part-time (up to 25 hours per week) employees must:

Provide open availability for at least two (2) of three (3) weekend days (Friday, Saturday, Sunday)
Also be available for one (1) opening and one (1) closing shift during the week with a minimum six (6) hour availability window.

Compensation:

The pay range for this role is USD$20.80 –USD$23.10 hourly.

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
Time & Flexibility - Paid time off, and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore).
Wellbeing - 24/7 Employee Assistance Program (EAP)
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP) (full time employees)
Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP), where applicable (full time employees)
Family support - Parental leave for birthing and non-birthing parents, including an option to ease the transition back to work (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

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More about this job

Responsibilities

The Product Guide delivers a best-in-class brand experience by sharing technical product knowledge and assisting guests with problem solving. They also support store operations, including inventory management, merchandising, and processing transactions via the point-of-sale system.

Requirements

Candidates must be passionate about customer service and outdoor activities while maintaining flexibility for weekend and holiday shifts. The role requires the ability to handle physical tasks such as unpacking inventory and standing for extended periods.

Skills

Customer service
Technical product knowledge
Problem solving
Brand ambassadorship
Merchandising
Point-of-sale systems
Inventory management
Communication
Collaboration
Adaptability
Self-motivation
Accountability

Benefits

Professional development opportunities
Outdoor skill-building events
Employee discounts
Pro deals
Paid time off
Live it, Learn It days
Employee assistance program
Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Annual incentive plan
Employee stock purchase program
Parental leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Brand Ambassador
Technical Gear
Inventory
Point-of-Sale
Merchandising
Outdoor Industry
Sales
Teamwork
Communication
Problem Solving
Flexibility
Accountability
401(k)
Employee Stock Purchase Program
Parental Leave
Professional Development
Employee Assistance Program
Health Benefits

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