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Added 4 hours ago
Room Attendant Part Time
Marriott International
Calgary, AB
Part-time
…want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the…
Added 4 hours ago
Valet/Bellperson
Marriott International
Calgary, AB
Full-time
…experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and…
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Guest Experience Expert
Marriott International
Halifax, NS
Part-time
…want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.…
Added 4 hours ago
Service Associate - Lead Bartender
Shangri-La Group
Toronto, ON
Full-time
As a Service Associate – Lead Bartender, through consistent application of Shangri-La’s Core Practices and effective hands on participation in the service, ensures the highest quality…
Added 4 hours ago
Guest Environment Expert Full-Time
Marriott International
AB · Edmonton, AB
Full-time
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Added 6 hours ago
F&B Service Manager
Starlight Casino
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…promotion of events and products. Ensures premier customer service and product knowledge to our…
Added 7 hours ago
Front Desk Associate, L'Avenue (Montreal)
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Montreal, QC · L'Avenue
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Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
Added 7 hours ago
Meat Expert
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Full-time
As a primarily guest-facing role, the Meat Expert is responsible for engaging with Guests in a friendly and professional manner, consistently delivering remarkable service.
Added 9 hours ago
Fairgrounds Public Racket Club - General Manager
Fairgrounds
Toronto, ON
$70,000 CAD / year
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Added 9 hours ago
PT Sales Associate - Square One
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Mississauga, ON
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Added 9 hours ago
Seasonal Beauty Sales Consultant
Chatters Limited Partnership
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Full-time
Product Expert. You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related
Added 10 hours ago
Guest Services Supervisor
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Part-time
Customer service skills that exceed guest expectations.
Added 12 hours ago
Food & Beverage Operations Director
Starwood Hotels
Mayfair, SK
Full-time
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Added 13 hours ago
Guest Service Expert
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Edmonton, AB
Full-time
…memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.…
Added 14 hours ago
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Added 1 day ago
Consultant, Field Operations
McDonald's Corporation
Toronto, ON
This person will report directly to the Director of Field Service and consult to an assigned group of Owner/Operators to optimize sales, QSC, profit, and people development with the purpose…
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Managing guest inquiriesand customer service, includingcreatingevent quotes, invoicesand guest complaints
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Consultant, Field Operations
McDonald's
Toronto, ON
Full-time
This person will report directly to the Director of Field Service and consult to an assigned group of Owner/Operators to optimize sales, QSC, profit, and people development with the purpose…
Added 1 day ago
Retail Sales Associate
New Balance
Toronto, ON
Full-time
Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to…
Added 1 day ago
Guest Environment Expert Full Time
Marriott International
Halifax, NS
Full-time
…want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the…
Added 1 day ago
Part-Time Key Holder
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$16 to $17 USD / hour
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confident coaching and strong execution, you help your team deliver exceptional guest
Added 1 day ago
Training Manager
Cloud5 Communications
Saint John, NB
$50,000 to $75,000 CAD / year
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Monitor training effectiveness and use results to improve trainer performance, employee confidence, guest-focused service behaviors, and the overall customer experience.
Added 1 day ago
Seasonal Beauty Sales Consultant
Chatters Limited Partnerships
St. Albert, AB
Full-time
Product Expert. You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
Added 1 day ago
Supervisor, Facilities
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…for exceptional architecture, hospitality, craftsmanship, and guest experiences. Our estate wineries remain a reflection of our passion for creating remarkable places that inspire people…

ARC'TERYX

Repair Assessor

New Westminster, BC, Canada

Pay: $22 - $22 an hour
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

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Original job description

Department: ReBIRD

Reports to: Repair Quality

Location: New Westminster, BC

Your Opportunity at ARC’TERYX:

As a Repair Assessor, you will provide an exceptional experience and helpful solutions for guests seeking repairs on Arc’teryx products. From there, you will support the repair team with recommended actions and next steps in our pursuit in effectively restoring as much gear as possible back to a functional state.

Meet Your Future Team:

The ReBird team is constantly looking for new ways to extract more use out of our products and how to process more of it. Be a part of the initiative that is keeping as much of our gear in the field and not the landfill

\nIf you were a Repair Assessor now, here are some of the core activities you would be doing:

Utilize a detailed understanding of Arc’teryx Repair Standards to assess the state of returned products to determine best repair actions and partner with the HQ team to set customer expectations
Coordinate with Repair team and follow repair processes to execute repair actions effectively and efficiently to generate exceptional guest experience
Actively identify work with Repair Supervisor to take immediate actions to rectify discrepancies
Effectively manage your workload with consideration of our department’s service level goals
Record inspection results to keep your work on track; complete documentation and challenge yourself by setting goals to complete checking daily production.
Collaborate with the operators, Team Leaders, and Supervisors to improve the quality standard of Arc’teryx repairs.
Participate in other projects or duties as required

Here are some of the things you could be working on in the future:

Stretch your support in collaboration with leadership by taking on focused tasks
Contribute to the development of new resources to improve service levels and overall guest experience
Acquire knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems

Are you our next Repair Assessor?

You have knowledge of or experience using Arc’teryx products or other outdoor brand products
You have a minimum of 1-year experience in Quality Control (eg: manufacturing or textile industry)
You have highly effective verbal and written communication skills
You have strong organizational, interpersonal, and problem-solving skills
You have a strong attention to detail, including accurate data and order entry skills
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You inspire breakthrough thinking and continuous improvement
You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your adaptability and flexibility are your strengths and working in a fast-paced work environment
You “think out of the box”: you have this capacity to give your feedback and to propose new ideas
Your passion for your work is paralleled by your passion for getting outside and living it

$22 - $22 an hour

A reasonable estimate of the pay range is CAD$22.00- CAD$22.00 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, and/or training.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

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More about this job

Responsibilities

The Repair Assessor evaluates returned products against quality standards to determine necessary repairs and coordinates with the team to ensure efficient restoration. They also document inspection results and collaborate with leadership to improve overall service levels and repair quality.

Requirements

Candidates must have at least one year of experience in quality control within the manufacturing or textile industry. Strong communication, organizational, and problem-solving skills are required, along with a passion for outdoor products.

Skills

Quality control
Repair assessment
Data entry
Problem-solving
Communication
Organizational skills
Interpersonal skills
Attention to detail
Manufacturing processes
Textile industry knowledge
Product assessment
Process improvement

Visa sponsorship

Not detected in the job text

Keywords

Repair Assessor
ReBird
Quality Control
Manufacturing
Textile Industry
Arc’teryx
Product Assessment
Repair Standards
Data Entry
Customer Experience
Sustainability
Outdoor Gear
Process Improvement
Documentation
Root Cause Analysis

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