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Added 1 day ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
…compliance, and improved customer and member outcomes through the Salesforce platform. Direct experience with Financial Services Cloud is preferred. Location: NY Metro…
Added 1 day ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 1 day ago
P
Senior Revenue Operations Manager
Pepper
Canada
- Full-time
Pepper is reinventing the food supply chain. With a team of tech veterans from Uber Eats, Google, Amazon, and more, we’re building digital tools that power foodservice wholesalers, helping…
Added 1 day ago
OT
Commercial Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
All lead generation activity and progress is tracked and managed within Salesforce and Outreach using approved tools and processes. SDRs provide regular updates on activity and pipeline…
Added 2 days ago
D
Marketing Operations Analyst
D2L
Canada
- Full-time
The Marketing Operations Analyst is a business owner, administrator, and super user of the systems that power our marketing and revenue engine. The core of the role is business ownership…
Added 2 days ago
Marketing Operations Analyst
D2L
Canada
The Marketing Operations Analyst is a business owner, administrator, and super user of the systems that power our marketing and revenue engine. The core of the role is business ownership…
Added 3 days ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…- you’ll help solve real business problems using the latest tech and tools, culminating with an internship deliverable and…
Added 3 days ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to…
Added 4 days ago
ES
Customer Success Manager (Budget)
Euna Solutions
ON · Oakville, Ontario
- Full-time
Collaborate with senior Customer Success Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service.
Added 4 days ago
MarTech / AdTech Technical Lead
Capgemini
Mississauga, ON
Working familiarity with enterprise MarTech/AdTech landscape - Adobe Experience Cloud, Salesforce Marketing Cloud and Data Cloud, customer data platforms, and common ad tech/media…
Added 4 days ago
LC
Inbound Sales Development Representative - Hospitality
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Drive new business growth through qualifying warm inbound leads from marketing generated sources (marketing referrals, quote/demo requests) primarily through telephone and email…
Added 4 days ago
S
Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing…
Added 5 days ago
O
Analyste / Administrateur Salesforce
Onepoint
Montreal, QC
- Full-time
Contribuer progressivement à des initiatives Salesforce plus avancées telles que Agentforce, Marketing Cloud Account Engagement et Revenue Cloud, selon les besoins.
Added 8 days ago
P
Business Development Rep Representative - French Speaking
Proofpoint
Toronto, ON
- Full-time
…someone who is interested in joining a high growth, fast paced tech company in the in-demand industry of enterprise cybersecurity. At Proofpoint you will be driven by the desire to learn,…
Added 8 days ago
PS
Life Cycle Marketing Lead
Professional Staffing
Toronto, ON
- $60 to $75 CAD / hour
- Contract
Strong experience with modern engagement platforms such as Braze, Iterable, Customer.io or Salesforce Marketing Cloud. Braze experience is a strong asset.
Added 8 days ago
Sr. Business Manager
Softchoice
Toronto, ON
Lead the region’s partnership with Sales Operations, Finance, HR, Enablement, Marketing, and other teams, influencing Directors and VPs without direct authority.
Added 8 days ago
S
Sr. Business Manager
Softchoice
Toronto, ON
- Full-time
Lead the region’s partnership with Sales Operations, Finance, HR, Enablement, Marketing, and other teams, influencing Directors and VPs without direct authority.
Added 8 days ago
HV
Regional Sales Manager
HOYA Vision Care
Mississauga, ON
- Full-time
HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s…
Added 8 days ago
OT
Strategic Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
All lead generation activity and progress is tracked and managed within Salesforce and Outreach using approved tools and processes. SDRs provide regular updates on activity and pipeline…
Added 9 days ago
M&
Customer Marketing Manager
McLean & Company
Canada
- Full-time
Experience with marketing and sales technology such as Salesforce, Gainsight, Pardot, Marketing Cloud or similar marketing automation tools
Added 10 days ago
SP
Customer Success Manager - Core (Sales & Service) Clouds
Salesforce Partner Canada
Montreal, QC
- Full-time
…compliance, and improved customer and member outcomes through the Salesforce platform. Direct experience with Financial Services Cloud is preferred. Location: NY Metro…
Added 10 days ago
S
Customer Success Manager - Core (Sales & Service) Clouds
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 11 days ago
S
Field Marketing Manager, Enterprise & Strategic Accounts (TMT & CBS)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Translate sales priorities into targeted marketing strategies across Tableau, Salesforce, third-party, and cross-cloud opportunities.
Added 12 days ago
S
Field Marketing Specialist
Solink
Remote, Canada
- $58,314 to $75,000 CAD / year
- Full-time
- Remote
Experience with CRM and marketing automation tooling (Salesforce, HubSpot, or similar) and lead capture tools, with the discipline to keep event data clean and attributable.
Added 12 days ago
A
Senior Application Engineer - Service Cloud
ARC'TERYX
North Vancouver, BC
- Full-time
Owning and leading a medium-sized product domain within the Service Cloud platform, leveraging either out-of-the-box Salesforce configurations and/or custom development using programmatic…

ARC'TERYX

Senior Application Engineer - Service Cloud

North Vancouver, BC, Canada

The salary range for this role is CAD$94,000 - CAD$124,000 · Full-time

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Job details

Pay: The salary range for this role is CAD$94,000 - CAD$124,000
Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Your Opportunity at ARC’TERYX:

As a Senior Application Engineer, you will be instrumental in developing and maintaining features on the Salesforce Core Platform, enhancing the experience of our Guest Services teams and driving business outcomes that support our After-Sales operations.

Your expertise will guide team decisions, product capabilities and software architecture. Collaborating with a team of driven and experienced software engineers, you will work alongside colleagues who are passionate about proactively improving existing systems and ensuring long-term operational stability. You thrive in a team environment and are eager to learn from your colleagues and are motivated to share your skills and expertise

This role is based out of ARC’TERYX headquarters in North Vancouver, BC. We are open to a hybrid or remote work. Remote candidates must be committed to Pacific time zone hours. Please note that candidates must be eligible to work in Canada.

Meet Your Future Team:

The Guest Services Technology team develops and supports the tools used by our Guest Services and After-Sales teams to deliver seamless and engaging experiences for guests interacting with our brand. Working within cross-functional Agile squads, the team designs and deploys new features that enhance the performance of our Guest Service Representatives, ensuring smooth and consistent support for our guests.

If you were in the Senior Application Engineer role now, here are some of the core activities you will be doing:

Owning and leading a medium-sized product domain within the Service Cloud platform, leveraging either out-of-the-box Salesforce configurations and/or custom development using programmatic design options
Being a subject matter expert of your specific product business domain
Holding a deep understanding of systems, enabling you to debug them effectively and efficiently without significant difficulty
Demonstrating at least one major skill outside of programming such as DevOps, Performance Optimization or Monitoring
Participating extensively in code reviews, and mentor others via code reviews and pair programming
Contributing to the common code bases and define standards for the team
Being responsible for presentation at team meetings with the purpose of knowledge sharing and raising the technical bar
Owning technical design for projects of moderate complexity and understanding the trade-offs in creating good solutions in their area
Requiring very little oversight beyond high-level direction; they can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease
Showing initiative beyond knocking tasks off a list; you can identify and suggest areas of future work for yourself or your team
Seeking evidence to support your ideas and start to build cases for these ideas
Working effectively with non-tech members of your area. You can identify problems with requirements and help their team course-correct around these issues
Aligning with ARC'TERYX leadership practices and culture in your daily work

Here are some of the things you could be working on in the future:

Leading and contributing to ongoing platform oversight by conducting security assessments, reviewing Salesforce release updates
Developing detailed technical documentation for current system components and lead initiatives to refactor and optimize areas of the product domain for improved performance and maintainability
Owning technical design for projects of moderate complexity and understanding the trade-offs in creating good solutions in their area
Building highly complex features that integrate with external systems or managed packages, while driving greater team velocity and efficiency
Playing a key role to foster a sense of modularity and code reuse where applicable, and mentor junior team members to contribute effectively to the shared repository
Designing long-term solutions that align with emerging AI trends leveraging AI frameworks such as Agentforce

Are you our next Senior Application Engineer?

You have 5+ years of experience in developing solutions on Salesforce Service/Sales Cloud within Agile environments, demonstrating technical leadership and deep platform expertise
You are highly proficient in developing complex, scalable features on the Salesforce platform using Flows, Apex, Lightning Web Components (LWC), JavaScript, and Aura
You have proven expertise in designing and implementing robust integrations between Salesforce applications and external systems using REST and SOAP APIs, with a focus on reliability, performance, and alignment with enterprise architecture standards
You have deep Salesforce domain knowledge, and you effectively balance out-of-the-box capabilities and custom development to architect solutions tailored to complex business requirements
You have comprehensive knowledge of Salesforce’s platform evolution - from legacy features like Classic and Workflow Rules to modern capabilities like Agentforce which enable you to effectively identify root causes of complex issues stemming from legacy architecture
You have expertise in leveraging Git, GitHub, and SFDX in VS Code to enable efficient version control, collaborative development, and CI/CD best practices in Salesforce environments
You have 5+ years of experience in developing solutions on Marketing Cloud within Agile environments, demonstrating technical leadership and deep platform expertise
You have a deep understanding of marketing automation technologies and the Marketing Cloud ecosystem including integrations via REST, SOAP APIs, and WSProxy
You are highly proficient in developing complex features using AMPscript, SSJS, SQL, HTML, and CSS, with a strong adherence to coding standards and best practices
You bring deep experience in analyzing key campaign performance metrics - including conversion, unsubscribe, and bounce rates - and proactively manage IP reputation and email deliverability to ensure optimal engagement
You have a strong command of API integrations and have successfully led the integration of Salesforce Marketing Cloud with external systems and data sources to support scalable, data-driven campaigns
You have an expert-level understanding of Salesforce Marketing Cloud and extensive hands-on experience testing and optimizing emails using industry-standard tools such as Litmus and Email on Acid
You have a thorough understanding of data privacy regulations and have led the development and implementation of GDPR and CCPA compliance processes within Salesforce Marketing Cloud environments
You have great communication, problem solving, and documentation skills
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
Your passion for your work is paralleled by your passion for getting outside and living it
The salary range for this role is CAD$94,000 - CAD$124,000

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Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.

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More about this job

Responsibilities

The Senior Application Engineer will lead the development and maintenance of features on the Salesforce Service Cloud platform to support Guest Services and After-Sales operations. This role involves owning technical designs, mentoring team members, and collaborating within Agile squads to deliver scalable, high-performance solutions.

Requirements

Candidates must have 5+ years of experience in Salesforce Service Cloud and Marketing Cloud development within Agile environments. Proficiency in programmatic design, API integrations, and modern Salesforce frameworks like Agentforce is required, along with eligibility to work in Canada.

Skills

Salesforce Service Cloud
Salesforce Marketing Cloud
Apex
Lightning Web Components
JavaScript
Aura
REST APIs
SOAP APIs
Git
GitHub
SFDX
AMPscript
SSJS
SQL
HTML
CSS

Benefits

Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Gender-affirming care
Employee Assistance Program
RRSP matching
Annual Incentive Plan
Employee Stock Purchase program
Paid time off
Wellness time
No Wasted Day program
Parental leave top-up
Professional development
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Cloud
Marketing Cloud
Apex
Lightning Web Components
JavaScript
Aura
REST
SOAP
Git
GitHub
SFDX
AMPscript
SSJS
SQL
HTML
CSS
Agile
DevOps
Performance Optimization
Monitoring
Agentforce
GDPR
CCPA
CI/CD
API Integration
Software Architecture
Technical Documentation
Security Assessment
Email Deliverability

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