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Added 1 day ago
SP
Partner Sales - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 2 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 2 days ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 2 days ago
CO
BUSINESS ANALYST 311 #67734
City of Toronto
Toronto, ON
- Full-time
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 3 days ago
SP
Senior Readiness Designer
Salesforce Partner Canada
Toronto, ON
- Full-time
We are looking for a Senior Readiness Designer to elevate how the Agentforce & Data 360 Customer Success organization tells its story - internally, with executives, and with customers.
Added 4 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 4 days ago
S
Field Marketing Manager, Enterprise & Strategic Accounts (TMT & CBS)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 5 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 5 days ago
S
Manager, Global P2C Innovation Readiness & Enablement
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 5 days ago
A
Senior Application Engineer - Service Cloud
ARC'TERYX
North Vancouver, BC
- Full-time
As a Senior Application Engineer, you will be instrumental in developing and maintaining features on the Salesforce Core Platform, enhancing the experience of our Guest Services teams and…
Added 5 days ago
S
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 8 days ago
IN
Salesforce Senior Developer
IKO North America
Mississauga, ON
- Full-time
The HSS Digital Transformation Team is seeking a passionate, curious, and detail-oriented Salesforce Senior Developer to join our growing Information Technology team. The successful…
Added 8 days ago
IN
Salesforce Senior Developer
IKO North America
Mississauga, ON
- Full-time
The HSS Digital Transformation Team is seeking a passionate, curious, and detail-oriented Salesforce Senior Developer to join our growing Information Technology team. The successful…
Added 9 days ago
SP
Senior Readiness Designer
Salesforce Partner Canada
Toronto, ON
- Full-time
We are looking for a Senior Readiness Designer to elevate how the Agentforce & Data 360 Customer Success organization tells its story - internally, with executives, and with customers.
Added 9 days ago
M
Sr. Integration Developer
McKesson
Mississauga, ON
- Full-time
Experience integrating AI virtual agents or conversational AI platforms (Sierra, Salesforce Agentforce, Google CCAI, Amazon Lex, or similar) with telephony and CRM systems.
Added 9 days ago
M
Sr. Integration Developer
McKesson
Mississauga, ON
- Full-time
Experience integrating AI virtual agents or conversational AI platforms (Sierra, Salesforce Agentforce, Google CCAI, Amazon Lex, or similar) with telephony and CRM systems.
Added 9 days ago
IG
Technical Recruiter
Insight Global
Toronto, ON
- Contract
We are seeking an experienced Technical Recruiter to support high-growth Agentforce and AI organization. This role requires a strategic talent partner who can identify, engage, and hire…
Added 9 days ago
K
Senior Product Manager
Kindsight
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Experience launching products on Salesforce, Agentforce or Bedrock, or building AI-powered features using platforms like Bedrock or Agentforce.
Added 9 days ago
S
Customer Success Manager, MuleSoft - Global Public Sector
Salesforce
Toronto, ON · Montreal, QC · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 11 days ago
SP
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
The Director, Data Foundation Delivery is a senior leader who owns the strategy, architecture, and successful delivery of enterprise Data Foundation engagements for Salesforce Professional…
Added 11 days ago
IG
Technical Recruiter
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Familiarity with Salesforce, Agentforce, Data Cloud, CRM technologies, or adjacent enterprise platforms.
Added 14 days ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · Calgary, AB
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 15 days ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
In the commercial CRM sector, you are part of a team of 12 colleagues reporting to the Senior Manager – commercial CRM it Delivery. Our team stands out for the quality of its deliverables,…
Added 15 days ago
SP
Analyst/Sr. Analyst, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 15 days ago
V
Senior Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Backend/API Developer with extensive experience in Salesforce technologies, particularly Apex, LWC, and the Salesforce platform. The ideal…

ARC'TERYX

Senior Application Engineer - Service Cloud

North Vancouver, BC, Canada

The salary range for this role is CAD$94,000 - CAD$124,000 · Full-time

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Job details

Pay: The salary range for this role is CAD$94,000 - CAD$124,000
Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Your Opportunity at ARC’TERYX:

As a Senior Application Engineer, you will be instrumental in developing and maintaining features on the Salesforce Core Platform, enhancing the experience of our Guest Services teams and driving business outcomes that support our After-Sales operations.

Your expertise will guide team decisions, product capabilities and software architecture. Collaborating with a team of driven and experienced software engineers, you will work alongside colleagues who are passionate about proactively improving existing systems and ensuring long-term operational stability. You thrive in a team environment and are eager to learn from your colleagues and are motivated to share your skills and expertise

This role is based out of ARC’TERYX headquarters in North Vancouver, BC. We are open to a hybrid or remote work. Remote candidates must be committed to Pacific time zone hours. Please note that candidates must be eligible to work in Canada.

Meet Your Future Team:

The Guest Services Technology team develops and supports the tools used by our Guest Services and After-Sales teams to deliver seamless and engaging experiences for guests interacting with our brand. Working within cross-functional Agile squads, the team designs and deploys new features that enhance the performance of our Guest Service Representatives, ensuring smooth and consistent support for our guests.

If you were in the Senior Application Engineer role now, here are some of the core activities you will be doing:

Owning and leading a medium-sized product domain within the Service Cloud platform, leveraging either out-of-the-box Salesforce configurations and/or custom development using programmatic design options
Being a subject matter expert of your specific product business domain
Holding a deep understanding of systems, enabling you to debug them effectively and efficiently without significant difficulty
Demonstrating at least one major skill outside of programming such as DevOps, Performance Optimization or Monitoring
Participating extensively in code reviews, and mentor others via code reviews and pair programming
Contributing to the common code bases and define standards for the team
Being responsible for presentation at team meetings with the purpose of knowledge sharing and raising the technical bar
Owning technical design for projects of moderate complexity and understanding the trade-offs in creating good solutions in their area
Requiring very little oversight beyond high-level direction; they can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease
Showing initiative beyond knocking tasks off a list; you can identify and suggest areas of future work for yourself or your team
Seeking evidence to support your ideas and start to build cases for these ideas
Working effectively with non-tech members of your area. You can identify problems with requirements and help their team course-correct around these issues
Aligning with ARC'TERYX leadership practices and culture in your daily work

Here are some of the things you could be working on in the future:

Leading and contributing to ongoing platform oversight by conducting security assessments, reviewing Salesforce release updates
Developing detailed technical documentation for current system components and lead initiatives to refactor and optimize areas of the product domain for improved performance and maintainability
Owning technical design for projects of moderate complexity and understanding the trade-offs in creating good solutions in their area
Building highly complex features that integrate with external systems or managed packages, while driving greater team velocity and efficiency
Playing a key role to foster a sense of modularity and code reuse where applicable, and mentor junior team members to contribute effectively to the shared repository
Designing long-term solutions that align with emerging AI trends leveraging AI frameworks such as Agentforce

Are you our next Senior Application Engineer?

You have 5+ years of experience in developing solutions on Salesforce Service/Sales Cloud within Agile environments, demonstrating technical leadership and deep platform expertise
You are highly proficient in developing complex, scalable features on the Salesforce platform using Flows, Apex, Lightning Web Components (LWC), JavaScript, and Aura
You have proven expertise in designing and implementing robust integrations between Salesforce applications and external systems using REST and SOAP APIs, with a focus on reliability, performance, and alignment with enterprise architecture standards
You have deep Salesforce domain knowledge, and you effectively balance out-of-the-box capabilities and custom development to architect solutions tailored to complex business requirements
You have comprehensive knowledge of Salesforce’s platform evolution - from legacy features like Classic and Workflow Rules to modern capabilities like Agentforce which enable you to effectively identify root causes of complex issues stemming from legacy architecture
You have expertise in leveraging Git, GitHub, and SFDX in VS Code to enable efficient version control, collaborative development, and CI/CD best practices in Salesforce environments
You have 5+ years of experience in developing solutions on Marketing Cloud within Agile environments, demonstrating technical leadership and deep platform expertise
You have a deep understanding of marketing automation technologies and the Marketing Cloud ecosystem including integrations via REST, SOAP APIs, and WSProxy
You are highly proficient in developing complex features using AMPscript, SSJS, SQL, HTML, and CSS, with a strong adherence to coding standards and best practices
You bring deep experience in analyzing key campaign performance metrics - including conversion, unsubscribe, and bounce rates - and proactively manage IP reputation and email deliverability to ensure optimal engagement
You have a strong command of API integrations and have successfully led the integration of Salesforce Marketing Cloud with external systems and data sources to support scalable, data-driven campaigns
You have an expert-level understanding of Salesforce Marketing Cloud and extensive hands-on experience testing and optimizing emails using industry-standard tools such as Litmus and Email on Acid
You have a thorough understanding of data privacy regulations and have led the development and implementation of GDPR and CCPA compliance processes within Salesforce Marketing Cloud environments
You have great communication, problem solving, and documentation skills
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
Your passion for your work is paralleled by your passion for getting outside and living it
The salary range for this role is CAD$94,000 - CAD$124,000

\n\n

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.

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More about this job

Responsibilities

The Senior Application Engineer will lead the development and maintenance of features on the Salesforce Service Cloud platform to support Guest Services and After-Sales operations. This role involves owning technical designs, mentoring team members, and collaborating within Agile squads to deliver scalable, high-performance solutions.

Requirements

Candidates must have 5+ years of experience in Salesforce Service Cloud and Marketing Cloud development within Agile environments. Proficiency in programmatic design, API integrations, and modern Salesforce frameworks like Agentforce is required, along with eligibility to work in Canada.

Skills

Salesforce Service Cloud
Salesforce Marketing Cloud
Apex
Lightning Web Components
JavaScript
Aura
REST APIs
SOAP APIs
Git
GitHub
SFDX
AMPscript
SSJS
SQL
HTML
CSS

Benefits

Extended health coverage
Dental coverage
Vision coverage
Mental health support
Fertility benefits
Gender-affirming care
Employee Assistance Program
RRSP matching
Annual Incentive Plan
Employee Stock Purchase program
Paid time off
Wellness time
No Wasted Day program
Parental leave top-up
Professional development
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Cloud
Marketing Cloud
Apex
Lightning Web Components
JavaScript
Aura
REST
SOAP
Git
GitHub
SFDX
AMPscript
SSJS
SQL
HTML
CSS
Agile
DevOps
Performance Optimization
Monitoring
Agentforce
GDPR
CCPA
CI/CD
API Integration
Software Architecture
Technical Documentation
Security Assessment
Email Deliverability

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