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Senior Director, Enterprise Architecture
iA Financial Group
Montreal, QC · Quebec, QC
Full-time
Reporting to the CTO within the CTO Office, the Senior Director, Enterprise Architecture plays a critical role in evolving enterprise architecture from a function primarily focused on…
Senior Director, Process Operations - Enterprise PMO
ARC'TERYX
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Full-time
As Arc’teryx continues to evolve its Enterprise PMO capability, this role will be instrumental in establishing the operating model, tools, governance, reporting, and project management…
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Scotiabank
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Lightspeed Commerce, Inc.
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Minnesota Direct Care and Treatment
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Senior Manager, Project Management - Global HR Modernization
Scotiabank
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The Senior Manager leads a team of Project Managers to contribute to the overall success of the Global HR Project Management Office, ensuring specific goals, plans and initiatives are…
Senior Director - Canada, Account Management
CBRE
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Operate as a peer to the regional Senior Directors and shape the global platform. Contribute to the Account Management leadership team alongside the U.S. regional Senior Directors. Help…
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RBC
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Director, Financial Crimes Program Management Office
Royal Bank of Canada
Toronto, ON
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Senior Director - B2B Pricing, Margin & Bid Management
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The Senior Director, B2B Pricing, Margin and Bid Management will lead the development, planning and execution of our business-to-business (B2B) pricing strategy for Enterprise and…
Senior Project Manager
Nch’ḵay̓ Development Corporation
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The Senior Project Manager leads complex, cross-functional projects from initiation through closure, applying strong PMO governance standards and acting as a trusted delivery partner to…
Senior Director, Business Architecture and Innovation
iA Financial Group
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Reporting to the CTO Office, the Senior Director, Business Architecture and Innovation plays a critical role in turning emerging signals into tangible impacts, actionable roadmaps, and…
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Dulcedo Management
Montreal, QC
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Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models,…
Senior Project Manager, Technology (12 months contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Senior Project Manager reports directly to the Director, Technology Project Delivery, . The role of the Sr. PM is to Initiate, Plan, Execute, Monitor, Control and Close projects in…
Analyst, Transformation Management Office (12-Month Contract)
OMERS
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Robert Half
Toronto, ON
140,000 to 170,000 CAD / year
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Added 12 hours ago
Senior Director, Internal Audit
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Innergex
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The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO) Enterprise…
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ON · Ontario, Canada
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ARC'TERYX

Senior Director, Process Operations - Enterprise PMO

Vancouver, BC, Canada

Full-time

The salary range for this role is CAD$181,000 - CAD$237,000.

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Lead the Enterprise PMO to establish project governance, intake models, and performance frameworks across the organization. Focus initially on the Idea-to-Consumer (I2C) ecosystem to ensure predictable execution of product creation and strategic initiatives.

Requirements

Requires a post-secondary degree and 12+ years of experience leading enterprise-level PMOs or complex transformations. Must have deep expertise in the apparel/footwear product creation lifecycle and a proven ability to design scalable operating models.

Experience

10+ years

Education

bachelor degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Enterprise PMO Leadership
Project Governance
Business Process Design
Portfolio Management
KPI Frameworks
Cross-Functional Leadership
Operational Excellence
Strategic Planning
Risk Management
Stakeholder Management
Change Management
Process Optimization
Resource Planning
Performance Management
Idea-to-Consumer (I2C) Execution
Executive Communication

Benefits

Extended Health Coverage
Dental Coverage
Vision Coverage
Mental Health Support
Fertility Benefits
Gender-Affirming Care
Employee Assistance Program (EAP)
RRSP Matching
Annual Incentive Plan
Employee Stock Purchase Program (ESPP)
Paid Time Off
Wellness Time
No Wasted Day Program
Parental Leave Top-up
Professional Development Opportunities
Employee Discounts
Pro Deals

Minimum pay

$181,000

Maximum pay

$237,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Enterprise PMO
Project Governance
I2C
GTM
RACI
Stage-Gate
KPIs
SharePoint
Business Process Architecture
Product Creation Lifecycle
Merchandising
Sourcing
Supply Chain
Operational Excellence
Portfolio Health
Strategic Business Initiatives
Continuous Improvement
Knowledge Management
LTSP
Cross-functional Alignment

Original job description

Department: Process Operations
Reports to: Senior Vice President, Process Operations
Location: North Vancouver, BC

Your Opportunity at ARC’TERYX

As the Senior Director, Process Operations - Enterprise PMO, you are the enterprise owner of project governance, responsible for how large‑scale cross‑functional initiatives are prioritized, structured, governed, and executed across the business. You lead a function that serves as the central authority for enterprise project standards - defining intake, ensuring rigor at each stage of delivery, and building the reporting, analytics, and insights frameworks that enable transparent decision‑making and predictable execution at scale.

You partner across Technology, Operations, Product Creation, Merchandising, Retail, Finance, and other business units to evolve our project governance model, modernize tooling, and embed KPI‑led performance management so the organization can plan confidently, align quickly, and consistently deliver on its highest priorities.

As Arc’teryx continues to evolve its Enterprise PMO capability, this role will be instrumental in establishing the operating model, tools, governance, reporting, and project management disciplines that enable scalable execution across the organization. While accountable for enterprise-wide project governance, the role will initially maintain a hyper-focus on Product Creation and the end-to-end Idea-to-Consumer (I2C) ecosystem, ensuring visibility, accountability, and performance management across seasonal product delivery, emerging creation pathways, and strategic business initiatives. The Senior Director will build the frameworks, KPIs, and project management capabilities required to support both established and evolving product creation processes while creating a foundation that can be leveraged across the broader enterprise.

This role is based out of our North Vancouver office and is expected to be performed onsite. Candidates must be eligible to work in Canada.

Meet Your Future Team

The Process Operations team sits at the heart of Arc’teryx’s end‑to‑end value chain, leading enterprise‑wide alignment and advancing a culture of radical collaboration. We optimize the intersection of Product Creation, Supply Chain, Product Data, and Regional Go‑To‑Market, acting as an internal consultancy that identifies, designs, and implements process improvements and operating model changes.

We establish the company’s I2C/GTM rhythm of business by standardizing calendars and tools, clarifying deliverables and decision rights, and embedding KPI‑led performance management. We govern product data, modernize reporting, and build capabilities that provide forward‑looking visibility, better planning, faster decisions, and on‑time seasonal delivery. As an essential thought partner to executive leadership and cross‑functional teams, we deliver clarity, consistency, and cohesion.

If you were the Senior Director, Process Operations - Enterprise PMO now, here are some of the core activities you would be doing:

Enterprise Governance & Prioritization

Designing, implementing, and scaling Arc'teryx's Enterprise PMO capability, including governance frameworks, intake and prioritization models, decision rights, project delivery standards, and execution disciplines that drive consistent, predictable outcomes across strategic initiatives
Coordinating enterprise-wide priorities, ensuring a clear, transparent, and aligned view of what matters most to the organization at any given time
Running the executive decision cadence, owning agendas, inputs, outputs, follow-through, and communication across senior leadership forums
Establishing portfolio governance, KPI frameworks, and performance management processes for Product Creation initiatives, providing enterprise leadership with clear visibility into I2C execution, milestone achievement, emerging creation pathways, risks, dependencies, and resource constraints

Business Process Infrastructure & PM Foundations

Establishing the foundational PMO toolkit for Arc’teryx business process–driven projects, including playbooks, RACI models, templates, risk/issue frameworks, dependency mapping, and milestone governance
Assessing all existing project‑related SharePoint, documentation ecosystems, and workflows, then architecting the future‑state structure and logic to eliminate redundancy and improve usability across the enterprise
Building a consistent enterprise project intake and evaluation model, connecting resource needs, business case rigor, and strategic alignment

Cross‑Functional Leadership & Strategic Delivery

Leading enterprise‑wide cross‑functional programs and transformation initiatives, ensuring teams move in lockstep and deliver predictable, measurable value
Creating and maintaining a connected matrix of operational, technical, creative, and commercial partners, empowering teams to collaborate effectively and proactively resolve cross‑functional blockers
Delivering clear and concise synthesized project portfolio updates to senior leadership, articulating status, risks, interdependencies, and needed decisions

Process Standardization & Optimization

Driving process standardization across key operational and business functions -identifying gaps, mapping fragmentation, and enabling teams to adopt consistent ways of working
Developing a strong muscle around continuous improvement, establishing the Enterprise PMO as the hub for methodical, data‑supported operational evolution
Partnering with Technology, Finance, P&C, and Operational teams to ensure that processes, systems, and tools scale with the organization’s growth

Product Creation Portfolio Management & Enterprise Capability Building

Building and scaling the Enterprise PMO's Product Creation capability, establishing governance, portfolio management, KPI frameworks, reporting, and project delivery standards across the Idea-to-Consumer (I2C) ecosystem
Owning executive visibility into Product Creation portfolio health, including I2C execution, milestone achievement, emerging creation pathways, risks, dependencies, resource requirements, and seasonal readiness
Leading cross-functional alignment, governance, and project management support for strategic Product Creation and ad hoc enterprise initiatives, ensuring predictable execution and measurable business outcomes

Here are some of the things you could be working on in the future:

Leading the multi‑year roadmap to evolve enterprise process architecture, ensuring scalability as Arc’teryx expands globally
Owning and evolving the Enterprise Long‑Term Strategic Plan (LTSP) alignment between business priorities, project portfolio decisions, and resource planning
Overseeing global PMO maturity expansion, establishing consistent project management practices across North America, EMEA, and APAC
Leading high‑visibility cross‑functional special projects on behalf of the CEO, C-Level Leaders, or SVP Process Operations, ensuring enterprise alignment and executional rigor
Establishing a knowledge management center for project and process best practices across the business

Are you our next Senior Director, Process Operations - Enterprise PMO?

You have a post‑secondary degree in business, operations, engineering, project management, or a related field, with 12+ years of experience leading enterprise‑level PMOs or complex transformation programs
You bring extensive knowledge of the apparel, footwear, and accessories product creation lifecycle, with direct experience in functions such as Merchandising, Product Development, Sourcing, Product Operations, Materials, or related disciplines
You possess a deep understanding of seasonal product creation processes, stage-gate milestones, commercialization workflows, and the interconnected dependencies that drive successful Idea-to-Consumer (I2C) execution
You are fluent in the operational realities of global product organizations and can effectively partner with Merchandising, Product Development, Design, Sourcing, Supply Chain, Product Data, and Regional Go-To-Market teams to drive alignment and execution
You have demonstrated success translating complex product creation challenges into scalable operating models, governance frameworks, KPI structures, and portfolio management practices that improve delivery performance and business outcomes
You bring deep expertise in business process design, operational excellence, and cross‑functional project management, ideally in a global or multi‑regional environment.
You excel at building frameworks from scratch - where others see ambiguity, you see structure waiting to be designed
You have proven ability to partner across diverse functions (Product, Operations, Technology, Retail, Brand, Supply Chain) and guide teams through complex, high‑visibility initiatives
You have the leadership maturity to facilitate senior‑level decision forums: clear input/output expectations, structured discussions, and crisp synthesis
You are an organized, resilient, and proactive leader with a passion for process improvement and enterprise alignment
You consistently demonstrate ownership, accountability, and a results‑driven mindset
You thrive in fast‑paced, ambiguous environments and are motivated by building clarity, efficiency, and predictability where none existed
You have exceptional communication skills - written, verbal, visual - and can simplify complexity for any audience
You are energized by empowering teams, building scalable systems, and creating long‑term operational foundations
You thrive in a fast‑growth, entrepreneurial environment; you inspire breakthrough thinking and build mechanisms that scale beyond any single season
You are a proactive problem solver with strong business acumen and persistent attention to detail; you identify root causes and implement durable solutions

\nCompensation

The salary range for this role is CAD$181,000 - CAD$237,000.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

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