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Pensions Administrator

  • Surrey, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Job Title/Location: Pensions Administrator, Surrey & WFH

Salary: To £34,000 + average bonus c. £2,300 + pension contribution to £4,400

Office/WFH: 3 days office + 2 days WFH

Requirements: Pensions administration experience covering either SIPP, DB or DC pension schemes. Any drawdown experience also gratefully received, but not essential

Role Snapshot: A varied role covering managing complex client instructions, oversight of process risks, investigating escalated cases & liaising with various clients and internal stakeholders

A great opportunity for people with pensions administration experience to work in a slightly different type of role, add to your skillset and take advantage of the development opportunities within this team and the wider business.

The Company/Team:This is a perm role within a team of 3 people and part of a much bigger and rapidly growing SIPP and pensions division. This area of the business processes the more complex elements of SIPP administration including benefit calculations/payment, divorce cases, QROPS transfers and payroll management.

The Role:Your first few weeks in this Pensions Administrator role will focus on training, especially those new to SIPP’s. Your main responsibilities will include:

  • Develop an in-depth understanding of SIPP Benefits Processes in both the UK and overseas
  • Managing technical or complex client instructions to ensure optimal client outcomes
  • Oversight of process risks & adherence to reporting & data quality rules related to owned processes
  • Maintain & update team procedures, process flows, and quick guides following process changes or improvements
  • Appropriate escalation of issues to management, especially any posing regulatory, reputational, or financial risks
  • Direct liaison with clients & internal stakeholders to proactively resolve outstanding operational queries.

Skills / Experience Required:For this Pensions Administrator post, you must have proven SIPP, DC or DB administration experience. Whilst not essential, an understanding of HMRC rules that govern pension transfers & benefit payments as well as any drawdown experience, would also be well received.

Additional Information:The salary for the Pensions Administrator post is to £34,000 with average bonus c. 7% (£2,300) + pension contribution from the company to 13% (£4,400). There is an excellent benefits package inc. free onsite gym & parking with great opportunities to develop. Please apply below.
More about this job

Responsibilities

Manage complex SIPP client instructions and benefit processes, oversee process risks and data quality, and investigate escalated cases. Maintain procedures and process guides, escalate significant issues, and liaise with clients and internal stakeholders to resolve operational queries.

Requirements

Proven administration experience in SIPP, defined contribution, or defined benefit pension schemes is required. Knowledge of HMRC rules governing pension transfers and benefit payments, and drawdown experience, are welcomed but not essential.

Skills

  • SIPP Administration
  • Pension Benefits Processes
  • Pension Benefit Calculations
  • Pension Payments
  • Pension Transfers
  • Drawdown
  • Client Instruction Management
  • Risk Oversight
  • Regulatory Compliance
  • Data Quality
  • Process Documentation
  • Case Investigation
  • Client Liaison
  • Stakeholder Management

Benefits

  • Bonus
  • Pension Contribution
  • Free Onsite Gym
  • Free Parking
  • Development Opportunities

Visa sponsorship

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Categories

  • Finance & Accounting
  • Administrative
  • Customer Service & Support

Keywords

  • SIPP
  • Pension Administration
  • Defined Benefit
  • Defined Contribution
  • Pension Benefits
  • Benefit Calculations
  • Benefit Payments
  • Pension Transfers
  • HMRC Rules
  • Drawdown
  • QROPS Transfers
  • Payroll Management
  • Divorce Cases
  • Client Instructions
  • Process Risk
  • Regulatory Risk
  • Data Quality
  • Process Procedures
  • Process Flows
  • Escalated Cases
  • Operational Queries
  • Client Liaison
  • Stakeholder Management

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