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Added 32 mins ago
CC
Banquets and Catering Captain Part Time at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
· Ensure that communication is constantly maintained between the Banquet Chef/Culinary Department Representative during the event, alerting him/her of any changes in the schedule of…
Added 2 hours ago
T
PIA Client Service Associate
TD
Mississauga, ON
- Full-time
The Scoleri Group Wealth Management is seeking a detail-oriented professional to support client service, portfolio administration, and operational excellence within a fast-paced investment…
Added 2 hours ago
T
Workplace Ambassador
TD
AB
- Full-time
Submit, coordinate and track facility and technology service requests
Added 2 hours ago
T
PIA Client Service Associate
TD
Regina, SK
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 2 hours ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 2 hours ago
CH
Care Access Representative - Edmonton
CBI Home Health
Edmonton, AB
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 2 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
…role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing…
Added 2 hours ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
AB · Edmonton, AB
- Full-time
Une formation postsecondaire en administration des affaires, en commerce ou dans un domaine connexe.
Added 3 hours ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
Supports the business/group leader in the effective management, maintenance and administration of Margin Lending and Credit function within the unit including overseeing business operations…
Added 3 hours ago
BT
Carrier Sales Coordinator - Winnipeg
Bison Transport Inc.
Winnipeg, MB
- Full-time
Provide exceptional customer service by promptly responding to inquiries and keeping clients informed on shipment status and updates.
Added 3 hours ago
M
Client Service Specialist - AdminAdvantage
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Join a team that’s transforming benefits administration. At Manulife Group Benefits Operations, the AdminAdvantage team connects people, technology, and expert services to simplify benefits…
Added 4 hours ago
GP
Représentant(e) des ventes et du développement des affaires / Business Development Sales Representative
Global Payments Inc.
Calgary, AB · AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Une formation postsecondaire en administration des affaires, en commerce ou dans un domaine connexe.
Added 4 hours ago
CH
Care Access Representative - Hamilton
CBI Home Health
Hamilton, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 5 hours ago
D
Personal Finance Advisor, University Graduate
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
Recently completed Bachelor's degree in finance, business administration or a related field
Added 6 hours ago
Medical Secretary - Medical Imaging Administration
Women's College Hospital
Toronto, ON
Provide exceptional customer service to patients, family and visitors
Added 7 hours ago
Inside Sales Representative, Dynamic
Scotiabank
Toronto, ON
The Inside Sales Representative (ISR) works closely with the Wholesaler to generate sales and develop new business along with servicing and managing existing clients about Dynamic products.…
Added 8 hours ago
ZR
Property Manager - Saskatoon
Zen Residential Ltd.
Edmonton, AB
- Full-time
Professional demeanor with a commitment to delivering exceptional customer service.
Added 8 hours ago
ST
Territory Sales Representative
SimplyAI Talent
Surrey, BC
- Full-time
- Maintain accurate records of customer interactions, leads, opportunities, and sales activities using CRM and sales administration tools.
Added 9 hours ago
BR
Sr. Marketing Manager (18 month contract)
Brookfield Residential
Calgary, AB
- Full-time
The role leads the customer journey from awareness through conversion and onsite engagement, oversees the Alberta Marketing and Online Sales teams, and collaborates closely with…
Added 9 hours ago
MJ
Sales Representative
Manufacturing Job Site
MB · Rosenort, MB
- Full-time
Follow up on inquiries, quotes, and after-sales support to ensure high customer satisfaction.
Added 10 hours ago
MS
Representative, Export Documentation - Front Desk
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
The Representative, Export Documentation - Front Desk is responsible for ensuring the accurate and timely processing, control, and distribution of shipping documentation while serving as…
Added 11 hours ago
RD
Senior Associate
RBC Dominion Securities
Vaughan, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 11 hours ago
A
Credit Representative
Aon
Montreal, QC
- Full-time
Utilize creative and proactive approach to provide high level of customer service and assistance to clients, and fellow co-workers both inside and outside of immediate team
Added 12 hours ago
OF
Client Service Representative
Olympia Financial Group Inc
Calgary, AB
- Full-time
A Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the…
Added 12 hours ago
OF
Bilingual (French) Client Service Representative
Olympia Financial Group Inc
Calgary, AB
- Full-time
A Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the…

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and issue resolution, coordinating with customers and internal teams. Monitor production and shipping priorities, handle customer complaints, support audits and improvement projects, and help meet commercial objectives and quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is required. Candidates should have strong customer service, analytical, organizational, and interpersonal skills, proficiency with Microsoft Office and SAP, and a commitment to workplace safety; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
Excel
SAP
Sales Support
Quality Standards Compliance
Health And Safety

Benefits

Bonus Program
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocation
Product Studies
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Production Monitoring
Shipping Priorities
Customer Complaints
Logistics
Transportation
Sales
Forecasts
Inventory Management
Microsoft Office
Word
Excel
PowerPoint
SAP
ISO 9001:2015
IATF 16949:2016
Manufacturing
Health And Safety
ArcelorMittal 10 Golden Rules

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