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Added 24 mins ago
TC
Overnight Awake Residential Worker, Full-Time
Taproot Community Support Services
Abbotsford, BC
- Full-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 24 mins ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced Product Manager to lead the design and evolution of brokerage clearing and settlement systems supporting the Canadian securities market. This role sits at the…
Added 24 mins ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 24 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 24 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 24 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 24 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 24 mins ago
P
Human Capital Manager, Consulting
PwC
Toronto, ON
- Full-time
As a Human Capital (HC) Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues and support our people experience. Working closely with staff and…
Added 24 mins ago
R
Relationship Manager, Business Markets
RBC
Berthierville, QC · Joliette, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Added 24 mins ago
R
Team Operations Lead
RBC
Vernon, BC
- Full-time
By providing exceptional support to a high performing Private Investment Management team, you will help manage business and operations within the team. You will play a key role in executing…
Added 24 mins ago
R
Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
The Senior Manager, Risk Management & Compliance is responsible for developing and implementing global risk management reports, systems, and processes to minimize investments risks. Applies…
Added 24 mins ago
R
Senior Manager, ALM Market Risk
RBC
Toronto, ON
- Full-time
As a Senior Manager you will support ALM Risk's Market Risk mandate by overseeing Corporate Treasury and Capital Markets Treasury, as well as other banking book business activities which…
Added 24 mins ago
R
Senior Project Manager, Strategic Execution
RBC
Toronto, ON
- Full-time
…role in driving enterprise-level initiatives requiring cross-business and cross-functional project delivery. We are seeking a high-performing and motivated Senior Project Manager to join…
Added 24 mins ago
R
Lead Application Administrator
RBC
Toronto, ON
- Full-time
Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues…
Added 24 mins ago
R
Client Advisor
RBC
Richibucto, NB
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 24 mins ago
R
Analyst II, QC Microbiology (18-month Fixed-Term Contract)
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
Drive Change Control development and closure, and lead CAPA development and implementation for assigned investigations.
Added 24 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Terrace, BC
- Full-time
…completion of our training programs, and really learning the business, it’s easy to see how we can boast about having the best store management teams in the industry. If you enjoy working…
Added 54 mins ago
TE
Branch Administrator
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 1 hour ago
CH
Key Accounts Manager, Grocery
Charton Hobbs Group
Mississauga, ON
- Full-time
Charton Hobbs is seeking a Grocery Key Accounts Manager to develop major head office relationships and accelerate growth across Ontario grocery. This role is responsible for approximately…
Added 1 hour ago
P
Territory Sales Manager
PPG
Delta, BC
- Full-time
As a Territory Sales Manager, you will be responsible for developing profitable new business within the Automotive Refinish Collision segment for PPG. you will play a critical role in…
Added 1 hour ago
MG
Manager, Cardiorespiratory Diagnostics
Michael Garron Hospital
Toronto, ON
- Full-time
Under the direction of the Diagnostic Imaging Director, The Manager, Diagnostic Imaging / Cardiorespiratory Services (DI/CardioResp) is responsible for the operational, quality,…
Added 1 hour ago
P
Sales Manager (Western Canada)
PPG
Mississauga, ON
- Full-time
The Sales Manager drives sales growth, profitability, and team development within their designated region (Western Canada). You will lead a high-performing team of Refinish Collision…
Added 1 hour ago
S
Assistant Department Manager, Deli
Save-On-Foods
Burnaby, BC · Cameron - Burnaby BC
- Part-time
We are hiring for an Assistant Department Manager, Deli at our Cameron Save-On-Foods location in Burnaby, BC.
Added 1 hour ago
S
Assistant Department Manager, Meat
Save-On-Foods
Langley (District), BC · Langley - Downtown - Langley BC
- Part-time
We are hiring for an Assistant Department Manager, Meat at our Langley-Downtown Save-On-Foods location in Langley, BC.
Added 1 hour ago
U
Key Account Manager - Beauty & Personal Care
Unilever
Toronto, ON
- Full-time
We are looking for a commercially driven and customer-focused Key Account Manager to lead and grow one of our key Canadian retail accounts, Costco.

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and issue resolution, coordinating with customers and internal teams. Monitor production and shipping priorities, handle customer complaints, support audits and improvement projects, and help meet commercial objectives and quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is required. Candidates should have strong customer service, analytical, organizational, and interpersonal skills, proficiency with Microsoft Office and SAP, and a commitment to workplace safety; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
Excel
SAP
Sales Support
Quality Standards Compliance
Health And Safety

Benefits

Bonus Program
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocation
Product Studies
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Production Monitoring
Shipping Priorities
Customer Complaints
Logistics
Transportation
Sales
Forecasts
Inventory Management
Microsoft Office
Word
Excel
PowerPoint
SAP
ISO 9001:2015
IATF 16949:2016
Manufacturing
Health And Safety
ArcelorMittal 10 Golden Rules

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