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Added 1 hour ago
AI
Outside Sales Representative
American Iron & Metal (AIM)
Rivière-du-Loup, QC
- Full-time
Reporting to the Commercial Director, the Outside Sales Representative will work closely with the management team and be responsible for purchasing scrap metal products from dealerships and…
Added 1 hour ago
AF
Food service sales representative
Alfa Food Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Food Service Sales Representative is a full-time, on-site role based in the Greater Toronto Area, Canada. This role involves identifying and prospecting new foodservice…
Added 14 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Track pilot progress, document results and communicate implementation status, risks and next steps to Redux leadership and the responsible Sales Representative
Added 18 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
We inspect, service and repair fire sprinkler and fire alarm systems in commercial buildings across Southwestern Ontario. We started in Windsor in 2020. We're about 20 people, and in 2026…
Added 1 day ago
SD
Director of Estimation and Preconstruction
SAWW Developments
Vancouver, BC
- Full-time
Lead all estimating and preconstruction activities for commercial, institutional, healthcare, municipal, and interior construction projects.
Added 1 day ago
U
Route Service Representative - UniFirst Canada (Class 5)
UniFirst
Montreal, QC
- Full-time
Esprit commercial et de vente incitative : vous identifiez les opportunités de présenter de nouveaux vêtements, produits et services qui profitent au client, ce qui génère des revenus…
Added 1 day ago
FT
Inside Sales Representative, Grande Prairie (Whispering Ridge)
Fountain Tire
Grande Prairie, AB
- Other
Fountain Tire Grande Prairie (10205 156 Avenue), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!
Added 1 day ago
EM
Outside Sales Representative
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
Enviro-Tech is a commercial refrigeration, HVAC and installation company made up of busy office staff and a growing fleet of service technicians. In business since 1994, we have been a…
Added 1 day ago
CW
President
Canada Wood Group
Vancouver, BC
- Part-time
The President of Canada Wood Group (CWG) provides strategic leadership and serves as the organization’s senior representative with governments, industry and international partners on behalf…
Added 1 day ago
TS
Bilingual Customer Service Representative
The Sydney Call Centre
Sydney, NS
- Other
…customer service, help desk, and back-office operations for both commercial clients and public sector…
Added 1 day ago
NC
Media Sales Strategist – New Glasgow, NS
Newfoundland Capital Corporation Limited
New Glasgow, NS
- Full-time
We are currently looking for a Media Sales Strategist to join our New Glasgow team and cover the Northeastern area of the province! This position reports to the General Sales…
Added 1 day ago
RP
Outside Sales Representative - OEM & Manufacturing
RT Prime Industries
Burnaby, BC
- Full-time
Outside Sales Representative – OEM & Manufacturing
Added 1 day ago
EC
CPS C&I National Sales Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Edmonton, AB · Delta, BC · Burlington, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Brossard, QC · Montreal, QC
- Full-time
The Critical Power Solutions (CPS) Commercial/Industrial (C&I) Sales Manager (NSM) position requires a highly motivated, preferably competitive personality, with strong leadership and…
Added 1 day ago
CC
Sales Representative
Carlson Construction Group
North Vancouver, BC
- Full-time
Corwest Fabrication is looking for a driven, ambitious, and customer-focused Sales Representative to help accelerate our growth and expand our presence across North America. In this role,…
Added 1 day ago
R
Commercial FX Advisory Sales
RBC
Toronto, ON
- Full-time
FX Risk Solutions Sales is responsible for developing and strengthening client relationships through the delivery of customized foreign exchange risk management solutions. This…
Added 1 day ago
Customer Service Representative
Tree Island Steel
Richmond, BC
…for a diverse range of industrial, residential construction, commercial construction, agricultural, and specialty applications. Its products include bright wire; a broad array of fasteners,…
Added 1 day ago
S
Media Sales Strategist – New Glasgow, NS
Stingray
New Glasgow, NS
- Full-time
We are currently looking for a Media Sales Strategist to join our New Glasgow team and cover the Northeastern area of the province! This position reports to the General Sales…
Added 1 day ago
RB
Commercial FX Advisory Sales
Royal Bank of Canada
Toronto, ON
- Full-time
FX Risk Solutions Sales is responsible for developing and strengthening client relationships through the delivery of customized foreign exchange risk management solutions. This…
Added 1 day ago
CL
Truck Sales Representative
Charger Logistics Inc.
Calgary, AB
- Full-time
…for our clientele following up on leads, communicating with commercial customers and more. We are currently expanding and looking to add a motivated individual to our Truck Sales Department…
Added 1 day ago
W
Parts Representative
Wajax
Clairmont, AB
- Full-time
As a key member of the Wajax team the Parts Representative is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the…
Added 1 day ago
NC
Member Representative
Northern Credit Union
Kirkland Lake, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 1 day ago
Customer Service Representative - Eglinton & Mavis, Mississauga (18.75 hrs/week)
Scotiabank
ON · Mississauga, ON
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Added 1 day ago
QR
Inside Sales Representive
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Halifax, NS
- Full-time
Join a dynamic new department at Richelieu. We are seeking an outgoing, sales-driven team member to fill a permanent, full-time position as an Inside Sales Representative at our Dartmouth…
Added 1 day ago
R
Commercial FX Advisory Sales
RBC
Toronto, ON
- Full-time
FX Risk Solutions Sales is responsible for developing and strengthening client relationships through the delivery of customized foreign exchange risk management solutions. This…
Added 1 day ago
B
Customer Service Representative
BMO
Parksville, BC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and issue resolution, coordinating with customers and internal teams. Monitor production and shipping priorities, handle customer complaints, support audits and improvement projects, and help meet commercial objectives and quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is required. Candidates should have strong customer service, analytical, organizational, and interpersonal skills, proficiency with Microsoft Office and SAP, and a commitment to workplace safety; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
Excel
SAP
Sales Support
Quality Standards Compliance
Health And Safety

Benefits

Bonus Program
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocation
Product Studies
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Production Monitoring
Shipping Priorities
Customer Complaints
Logistics
Transportation
Sales
Forecasts
Inventory Management
Microsoft Office
Word
Excel
PowerPoint
SAP
ISO 9001:2015
IATF 16949:2016
Manufacturing
Health And Safety
ArcelorMittal 10 Golden Rules

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