Jobs in Canada

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Added 21 mins ago
M
general store manager
MAXI
Sainte-Adèle, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 51 mins ago
U
Retail sales manager
Ultramar
Reserve Mines, NS
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
B
Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
Added 1 hour ago
C
Sr. Team Leader, Wealth Client Services
CIBC
Toronto, ON
- Full-time
Working in close partnership with the Manager of Private Banking Operations, the Senior Leader, Wealth Client Services ensures that the ongoing operation of the Private Wealth Management…
Added 2 hours ago
C
Sr. Infrastructure Engineer - Patching
CIBC
Toronto, ON
- Full-time
…Hat Satellite, Windows patching solutions, Oracle Enterprise Manager, and middleware administration. You’re comfortable with dynamic targeting, secrets handling, inventory design,…
Added 2 hours ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
…assignments as well as team opportunities (this is not a people manager…
Added 2 hours ago
B
Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC, this…
Added 2 hours ago
B
Cloud Application Developer - (AWS / Banking/ Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Typically between 3-6+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Duncan, BC · Nanaimo, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
Typically, between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Surrey, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
North Vancouver, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Kelowna, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Penticton, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
New Westminster, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Vancouver, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Maple Ridge, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Burnaby, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
B
Mortgage Specialist
BMO
Burnaby, BC
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 2 hours ago
SS
Health Care Aide | Permanent Part Time Days
Sienna Senior Living
Fort Saskatchewan, AB
- Part-time
Reporting to a Wellness Manager, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 4 hours ago
U
gas station manager
Ultramar
Toronto, ON · North York, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 4 hours ago
TW
customer service manager - retail
Tire World Inc.
Brampton, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 4 hours ago
TU
Research Assistant (VEC)
The University of British Columbia
Vancouver, BC
- $29.82 to $35.16 CAD / hour
- Part-time
Interfaces with Field Coordinator, Data Coordinator, Statistician and Lab Manager.
Added 4 hours ago
Q
Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
…engineering studies and design work and generating engineering study and field test…

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

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More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and issue resolution, coordinating with customers and internal teams. Monitor production and shipping priorities, handle customer complaints, support audits and improvement projects, and help meet commercial objectives and quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is required. Candidates should have strong customer service, analytical, organizational, and interpersonal skills, proficiency with Microsoft Office and SAP, and a commitment to workplace safety; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
Excel
SAP
Sales Support
Quality Standards Compliance
Health And Safety

Benefits

Bonus Program
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocation
Product Studies
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Production Monitoring
Shipping Priorities
Customer Complaints
Logistics
Transportation
Sales
Forecasts
Inventory Management
Microsoft Office
Word
Excel
PowerPoint
SAP
ISO 9001:2015
IATF 16949:2016
Manufacturing
Health And Safety
ArcelorMittal 10 Golden Rules

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