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Added 8 mins ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 8 mins ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…events, non-residential roadside collection programs, solid waste support programs, bag tag program, and roadside litter container program, including equipment supplies and updating of…
Added 23 mins ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
…teach patients and nurses about study treatments as well as support their abilities to complete trial activities. CTNCs take the lead on setting up trials at BC Cancer as well as…
Added 38 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Part-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 38 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 53 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
Administrative Services Office - Provides division and department-level administrative and support functions encompassing accounting, purchasing and contracts, budget, logistics services…
Added 1 hour ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…travelling from key meeting points to CMH staging areas. As the CMH representative on board the motor coach, responsibilities include a variety of administrative and safety-related tasks,…
Added 1 hour ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…initiatives are effective, scalable, future-focused, and aligns with business objectives. The Training Lead works closely with change management, transformation, communications, human…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Reporting to the SVP, Business Development, Western Canada, you will oversee end-to-end EAO planning, execution, and stakeholder coordination for opportunities sourced by Area…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Reporting to the SVP, Business Development, Western Canada, you will oversee end-to-end EAO planning, execution, and stakeholder coordination for opportunities sourced by Area…
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The role works closely with Workplace Health and Safety, Security, Business Continuity, Finance, Procurement, Legal, Technology, landlords, and service providers to support safe, secure,…
Added 1 hour ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
Added 1 hour ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 1 hour ago
PH
Radiological Technologist, Computed Tomography General Procedures, Medical Imaging - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
May oversee the daily operations and activities of Medical Imaging personnel by supervising departmental staff, preparing, planning and establishing work and vacation schedules and…
Added 1 hour ago
CF
Member Services Rep
Crunch Fitness Canada
Oakville, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
Reporting to the SVP, Business Development, Western Canada, you will oversee end-to-end EAO planning, execution, and stakeholder coordination for opportunities sourced by Area…
Added 1 hour ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
…individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are following governing…
Added 1 hour ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
Bachelor’s degree in business, operations management or related field, preferred
Added 1 hour ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
Corpay is currently looking to hire a Global HR Coordinator. This position falls under our Cross-Border line of business and will be located in Toronto, Canada. In the role, you will play a…
Added 1 hour ago
N
Customer Experience Account Representative
Nutrien
Saskatoon, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ottawa, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 1 hour ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
London, ON
- Part-time
Loblaw store #1016, located at 3040 Wonderland Rd S. London, ON, is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 hours ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Olympic International's Parts Division is seeking a motivated and customer-focused Outside Sales Representative to join our growing team. In this role, you will build and strengthen…
Added 2 hours ago
P&
Drafting Specialist, Product Definition
Pratt & Whitney
Mississauga, ON
- Full-time
…boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services,…

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and resolution of customer complaints. Coordinate with sales, production, credit, quality, and other departments to meet customer requirements, support commercial objectives, and comply with quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is requested. Candidates should have strong customer service and analytical skills, be able to manage multiple priorities, and be proficient with Microsoft Office and SAP; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
SAP
Sales Support
Inventory Management
Quality Standards Compliance
Health And Safety

Benefits

Competitive Salary
Bonus Program
Employer-Paid Medical Insurance
Employer-Paid Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocations
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Delivery Timelines
Sales Audits
Production Monitoring
Shipping Priorities
Credit Department
Customer Complaints
Logistics
Transportation
Quality Team
Forecasts
Inventory Levels
Minimum Order Quantities
Commercial Objectives
ISO 9001:2015
IATF 16949:2016
Microsoft Office
Word
Excel
PowerPoint
Health And Safety

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