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Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
The Global Fulfillment Asset Protection & Health & Safety (AP‑H&S) team plays a business-critical role in protecting people, assets, and operations across the network. Through an integrated…
Added just now
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Supply Chain Project Manager | Contract until October 2027
lululemon
Vancouver, BC
- Full-time
The Supply Chain Project Manager is responsible for overseeing specific projects within the Global Supply Chain program portfolio. This can include work within complex cross-functional…
Added 30 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
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CC
Filler Operator
Central City Brewers + Distillers
Surrey, BC
- $19 to $21 CAD / hour
- Full-time
This is a permanent full-time position that requires availability for all shifts. Overtime may be required based on operational needs. The Filler Operator reports to the Operations Manager.
Added 30 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Winnipeg, MB
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 30 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Moncton, NB
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 30 mins ago
1
M&A Integrations Coordinator
123Dentist
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Bachelor’s degree in Business Administration, Project Management, Operations, or a related field
Added 30 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Halifax, NS
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
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Retail Manager - Lively
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ON · Noelville, ON
- Full-time
We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in…
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WI
Manager, Ethics and Integrity Program
WSP in Canada
Quebec, QC
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 30 mins ago
S
Prepared Foods - Clerk Department Second Deli
Sobeys
Elmsdale, NS
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 30 mins ago
C
Salesforce Release Engineer
Cognizant
Toronto, ON
- $78,000 to $125,000 CAD / year
- Full-time
As a Salesforce Release Manager, you will make an impact by leading and coordinating enterprise application releases across Salesforce, MuleSoft, nCino, and integrated applications while…
Added 30 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 30 mins ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
This role combines hands-on architectural leadership with service management. The candidate will work with development, operations, product, and business teams to maintain reliable…
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WI
Manager, Ethics and Integrity Program
WSP in Canada
Toronto, ON
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 30 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Montreal, QC
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 30 mins ago
C
Analyste de conformité LBA/FT
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- Full-time
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Added 30 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Vancouver, BC
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…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
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C
Chef(fe) de service, service à la clientèle
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- Full-time
The Manager is responsible for operational execution, team leadership, and people management. They translate the Director's direction into concrete actions and oversee the day-to-day…
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Manager, Ethics and Integrity Program
WSP in Canada
Calgary, AB
- Full-time
…development, engagement with regional Ethics teams and functional and business subject matter experts, updates and improvements, translations, publication, and oversight of the human,…
Added 1 hour ago
A
Service Manager
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Mississauga, ON
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This role reports to the: Business Manager - Operations and Portfolio
Added 1 hour ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $50 CAD / hour
- Contract
…initiatives de logistique et de flux de matériel dans lensemble des opérations de fabrication. Lobjectif principal consiste à optimiser et encadrer le mouvement des matériaux, depuis la…
Added 1 hour ago
H
Specialist – Project Planning & Integration
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Sudbury, ON
- $110,000 to $125,000 CAD / year
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This is a permanent position reporting to the Sr. Manager, Project Controls - Canada . The role is responsible for planning and scheduling across multiple studies and projects, ensuring the…
Added 1 hour ago
BT
Senior Manager Level 3
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Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 1 hour ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.

ArcelorMittal Produits longs Canada

Customer Service Representative

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the perfect fit for you!

What you'll gain by joining our team :

A salary among the most competitive in the heavy industry sector;
Bonus program;
Comprehensive insurance program fully paid by the employer, including medical, dental, disability and life insurance;
Training and development program;
Pension plan with employer contributions;
Employee Assistance Program (EAP);
And much more!

Quality steel starts with you.

Responsabilities :

Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.

Enter and validate customer orders, including feasibility, availability, allocations, the need for a product study, creation of SAP material codes, and price validation and accuracy; prepare price approval requests for special agreements;
Respond to customer calls and emails and communicate with customers regarding delays or issues related to their orders;
Provide customers with order status updates;
Monitor shipments and ensure delivery timelines are met;
Participate in internal and external sales-related audits;
Collaborate with various departments on transformation and optimization projects;
Monitor production;
Establish shipping priorities as required and follow up with the plants;
Collaborate with the Credit Department to validate the feasibility of shipments;
Receive, analyze and follow up on customer complaints related to logistics, transportation and sales, involving the appropriate departments through to resolution;
Coordinate customer complaints with the Quality team, including arranging the return of defective material;
Manage customer requirements based on forecasts, inventory levels and minimum required quantities;
Contribute to achieving the business unit’s commercial objectives and identify opportunities for improvement;
Support compliance with ISO 9001:2015 and IATF 16949:2016 quality standards.

Requirements :

Bachelor’s degree in Business Administration or another relevant field, combined with experience in administration or customer service;
Strong customer service orientation;
Experience in a manufacturing environment is considered an asset;
French language skills are considered an asset.
Strong analytical skills and ability to work effectively with large volumes of data;
Ability to manage multiple priorities and organize work efficiently;
Excellent interpersonal skills and the ability to build trusting relationships with internal and external partners;
Proficiency with computer applications, including Microsoft Office (Word, Excel, PowerPoint) and SAP;
Demonstrate a strong commitment to health and safety by promoting safe work practices and incorporating ArcelorMittal’s 10 Golden Rules into daily activities.

At ArcelorMittal, we welcome and encourage applications from Indigenous Peoples, women, members of the LGBTQ2S+ community, older workers, persons with disabilities, and individuals from diverse backgrounds. We are committed to creating an inclusive workplace where everyone is free to be themselves. We want all perspectives and cultures, in all their diversity, to be welcomed, recognized as essential to the way we operate, and respected by every employee. We treat all our employees fairly and with dignity.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry and validation through shipment, delivery updates, and resolution of customer complaints. Coordinate with sales, production, credit, quality, and other departments to meet customer requirements, support commercial objectives, and comply with quality standards.

Requirements

A bachelor’s degree in Business Administration or a relevant field, combined with experience in administration or customer service, is requested. Candidates should have strong customer service and analytical skills, be able to manage multiple priorities, and be proficient with Microsoft Office and SAP; manufacturing experience and French language skills are assets.

Skills

Customer Service
Order Management
Order Entry And Validation
Customer Communication
Shipment Monitoring
Production Monitoring
Complaint Resolution
Data Analysis
Prioritization And Organization
Interpersonal Communication
Microsoft Office
SAP
Sales Support
Inventory Management
Quality Standards Compliance
Health And Safety

Benefits

Competitive Salary
Bonus Program
Employer-Paid Medical Insurance
Employer-Paid Dental Insurance
Disability Insurance
Life Insurance
Training And Development Program
Pension Plan With Employer Contributions
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Order Validation
Feasibility Assessment
Product Availability
Product Allocations
SAP Material Codes
Price Validation
Special Pricing Agreements
Shipment Monitoring
Delivery Timelines
Sales Audits
Production Monitoring
Shipping Priorities
Credit Department
Customer Complaints
Logistics
Transportation
Quality Team
Forecasts
Inventory Levels
Minimum Order Quantities
Commercial Objectives
ISO 9001:2015
IATF 16949:2016
Microsoft Office
Word
Excel
PowerPoint
Health And Safety

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