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Added 26 mins ago
T
Credit Analyst II, Franchise Banking Group
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- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
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Check out our COMPENSATION & BENEFITS to learn more about what we have to offer!
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Arch Insurance Group Inc.

Senior Underwriting Operations Analyst

Toronto, ON, Canada

CAD $85,000 TO $95,000 · Full-time

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Job details

Pay: CAD $85,000 TO $95,000
Job type: Full-time
Experience: 4-7 years of experience in insurance operations, underwriting support, claims operations, premium accounting, or a related role
Posting language: English
Posted: Oct 5, 2026

Original job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

About the Role

As an Underwriting Operations Analyst, you will support the day-to-day operations of our retail and delegated authority businesses. Working closely with Underwriting, Claims, Finance, Brokers, and external partners, you will help ensure the accurate processing, reconciliation, and reporting of premium and claims activity.

This is a hands-on role for a proactive insurance professional who enjoys working across multiple areas of the business in a collaborative and fast-paced environment.

Key Responsibilities

Support operational activities across retail and delegated authority businesses
Process, review, and reconcile premium and claims bordereaux (BDX) received from delegated authority partners
Investigate and resolve premiums, claims, billing, and reporting discrepancies
Assist with monthly accruals, reconciliations, and management reporting
Prepare and distribute operational and financial reports, including key performance indicators (KPIs)
Support internal and external audits, operational reviews, and delegated authority oversight activities
Collaborate with Underwriting, Claims, Finance, Brokers, and external partners to resolve issues and improve processes, building strong relationships in the process
Adhere to internal controls, operational procedures, and risk management standards
Contribute to process improvement initiatives and special projects

Qualifications
Required

Bachelor's degree in business, Finance, Accounting, Insurance, or a related field
4-7 years of experience in insurance operations, underwriting support, claims operations, premium accounting, or a related role
Experience working with insurance administration systems and operational processes.
Strong analytical and problem-solving skills
Strong communication and team building skills
Advanced Microsoft Excel skills
Excellent attention to detail and organizational skills
Ability to manage multiple priorities and work independently

Preferred

Experience with delegated authority business, MGAs, or third-party administrators.
Experience reviewing and reconciling premium and claims data / bordereaux.
Knowledge of commercial or specialty insurance operations.
Experience with BI and AI tools

What You'll Bring

A collaborative, service-oriented mindset.
Strong ownership and accountability.
Adaptability and a willingness to work across multiple areas of the business.
A commitment to accuracy, continuous improvement, and operational excellence.

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

CAD $85,000 TO $95,000

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes medical plus dental, vision and prescription drug coverage; a competitive retirement plan with generous matching; Vacation plus 4 Lieu Days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off plus 8 Sick Days per year; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Maternity Leave top up of up to 18 weeks and Parental leave top up of 6 weeks; and Tuition Reimbursement.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

15200 Arch Insurance Canada Ltd.

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More about this job

Responsibilities

The analyst will support operational activities for retail and delegated authority businesses by processing and reconciling premium and claims data. They will also collaborate with internal and external stakeholders to resolve discrepancies and prepare financial reports.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 4-7 years of experience in insurance operations or premium accounting. Proficiency in Microsoft Excel and strong analytical skills are essential for this role.

Skills

Underwriting operations
Premium reconciliation
Claims bordereaux
Financial reporting
Data analysis
Problem-solving
Microsoft Excel
Communication
Team building
Risk management
Internal controls
Operational excellence
Insurance administration
Process improvement
Delegated authority oversight

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Retirement plan
Vacation
Lieu days
Paid company holidays
Volunteer time off
Sick days
Life insurance
AD&D insurance
Short-term disability
Long-term disability
Maternity leave top up
Parental leave top up
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Underwriting
Operations
Insurance
Premium
Claims
Bordereaux
Reconciliation
Financial Reporting
KPIs
Delegated Authority
MGA
Third-party administrator
Commercial insurance
Specialty insurance
BI tools
AI tools
Internal controls
Risk management
Accounting
Finance

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