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Guide, outdoor

  • Whitehorse, YT, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Working hours
35 to 40 hours per week
Posting language
English
Posted

Original job description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Asset languages

  • Japanese
  • Spanish; Castilian

Work site environment

  • Outdoors
  • Sightseeing
  • Canada

Work setting

  • Urban area
  • Rural area
  • Remote location

Tasks

  • Escort groups on outdoor sport and recreational trips
  • Assemble camping gear and supplies
  • Operate off-road vehicles
  • Plan trips
  • Operate photographic and video equipment
  • Operate communication (including emergency) devices
  • Set up and take down camps
  • Operate GPS (Global Positioning System) and other navigation equipment
  • Maintain equipment
  • Provide outdoor, wilderness and wildlife instruction
  • Orienteering and/or survival
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Utilize microphones or other communication device to provide directions and other pertinent information to visitors
  • Sell souvenirs
  • Resolve itinerary and other problems
  • Provide information on tipping customs, currency exchange rates, metric conversion and other details
  • Ensure and monitor luggage transfers
  • Drive sightseeing or tour vehicle
  • Describe points of interest, answer questions and supply information
  • Confirm transportation and accommodation reservations
  • Co-ordinate recreation activities
  • Assist clients with check-in procedures for accomodation and/or transportation
  • Attend to international border crossings
  • Co-ordinate activities with local tour guides or leaders of performance groups
  • Collect administration or entrance fees
  • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
  • Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Certificates, licences, memberships, and courses

  • First Aid Certificate
  • CPR Certificate

Type of guide

  • Step-on local guide
  • On-site local guide
  • Meet and greet local guide
  • Escorted group travel guide
  • Escorted individual travel guide
  • Driver-guide, local
  • Tour Director
  • Walking tour guide

Tours focus

  • Historical sites
  • Bus tours
  • Walking tours

Number of tours guided

  • 10 tours and +

Security and safety

  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Valid driver's licence
  • Willing to travel cross-border
  • Willing to travel for extended periods
  • Willing to travel overnight
  • Willing to travel regularly
  • Willing to travel

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Physically demanding
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Bending, crouching, kneeling
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Excellent written communication
  • Dependability

Screening questions

  • Do you have experience working in this field?

Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call

Experience

  • Experience an asset

Employment terms options

  • Day
  • Weekend

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Gratuities
  • Group insurance benefits

Other Benefits

  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance
  • Wellness program

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience
More about this job

Responsibilities

Guide individuals and groups on outdoor, sightseeing, walking, bus, and other tours; plan trips, coordinate activities, and provide information about points of interest. Operate vehicles and navigation or communication equipment, manage camping gear and luggage, assist guests with travel arrangements and special needs, and address customer concerns.

Requirements

A secondary school graduation certificate is listed, along with First Aid and CPR certificates and a valid driver's licence. Experience is an asset; candidates should be willing to travel, including overnight and cross-border, and demonstrate strong communication, organization, reliability, flexibility, and customer focus.

Skills

  • Outdoor Guiding
  • Tour Planning
  • Group Escorting
  • Camping Setup
  • Off-Road Vehicle Operation
  • GPS Navigation
  • First Aid
  • CPR
  • Customer Service
  • Orienteering
  • Survival Instruction
  • Communication
  • Driving
  • Equipment Maintenance
  • Tour Commentary
  • Recreation Coordination

Benefits

  • Dental Plan
  • Health Care Plan
  • Paramedical Services Coverage
  • Vision Care Benefits
  • Gratuities
  • Group Insurance Benefits
  • Employer-Paid Learning and Training
  • Team-Building Opportunities
  • Travel Insurance
  • Wellness Program

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Sports & Recreation
  • Transportation
  • Customer Service & Support

Keywords

  • Outdoor Guiding
  • Sightseeing
  • Outdoor Recreation
  • Tour Planning
  • Camping
  • Off-Road Vehicles
  • GPS
  • Navigation Equipment
  • Communication Devices
  • Emergency Communication
  • First Aid Certificate
  • CPR Certificate
  • Orienteering
  • Survival Instruction
  • Wildlife Instruction
  • Tour Director
  • Walking Tours
  • Bus Tours
  • Historical Sites
  • Local Guide
  • Driver-Guide
  • Valid Driver's Licence
  • Cross-Border Travel
  • Customer Complaints
  • Luggage Transfers
  • Transportation Reservations
  • Accommodation Reservations
  • Recreation Activities
  • Photography Equipment
  • Video Equipment

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