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Added 2 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 mins ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…confident and secure about their future? As a Chemical Sales Representative, you will play a key role in delivering products, promoting, and securing sales of our detailing program to…
Added 31 mins ago
MU
Audiovisual Assistant B (CIRMMT)
McGill University
Magog, QC
- Part-time
The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent. For example, incumbents may be asked to perform…
Added 44 mins ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
Education & Experience: A High School Diploma combined with at least 2 years of customer service experience (or an equivalent combination of education and experience).
Added 47 mins ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
Considerable experience in researching, assessing, planning, developing, implementing, and monitoring broad scale policies, programs, processes, and management systems to identify…
Added 1 hour ago
TI
Inside Sales Representative-French & English
TMG Industrial
Oakville, ON
- Full-time
Minimum 2 years of customer service, sales and relevant experience.
Added 1 hour ago
VG
Sales Representative/Customer Service
VI Granite & Quartz Countertops
Nanaimo, BC
- Full-time
We are seeking a full-time Sales Representative/Customer Service professional to join our team on-site in Nanaimo, BC. The role involves interacting with customers to understand their…
Added 2 hours ago
CH
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
Position Title: Guest Experience Representative, Calgary
Added 2 hours ago
Sales Representative
Orica
Kamloops, BC
We are excited to announce a new opportunity for a Sales Representative focused on servicing existing Underground Customers within the Northern region of Ontario including the Salt Mines in…
Added 3 hours ago
CO
Customer Service Representative
City of Summerside
Summerside, PE
- Part-time
Are you an energetic, positive, and reliable individual who thrives in a fast-paced, customer-focused environment? The City of Summerside is seeking enthusiastic and motivated Customer…
Added 4 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Vancouver, BC
- Full-time
Your role will be to deliver an exceptional purchasing experience to our customers for all their MRO needs. As an integral part of the MRO team, you will be responsible for increasing sales…
Added 4 hours ago
QR
Warehouse Material Handler
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are currently seeking a Back Desk Customer Service Representative to support our warehouse and order desk operations. This role focuses on order processing, administrative support, and…
Added 4 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Barrie, ON
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our Barrie, ON team. This permanent full-time position will cover parts of the GTA and travel East as far as…
Added 4 hours ago
QR
Sales Representative - Panel
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative - Panel to join our Calgary Alberta branch.
Added 4 hours ago
QR
Sales Representative - Panel
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative - Panel to join our Calgary Alberta branch.
Added 4 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at Calgary Sales Exp. Retail. This permanent full-time position will work out of the Calgary office and…
Added 4 hours ago
QR
Sales Representative - Coatings
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office and…
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Kitchener, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 4 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Victoria, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Victoria. BC branch.
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Richmond, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Industrial Sales Representative to join our Vancouver branch.
Added 4 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Kelowna, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Kelowna branch.
Added 4 hours ago
QR
Sales Representative - Retail Saskatchewan
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Ability to work autonomously while being part of a team dedicated to providing the best customer experience.
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Outside Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office…
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Outside Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office…

Ardene

Customer Service Representative

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization’s efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
Responds to customer emails, calls and inquiries on other platforms, daily;
Identifies customer’s needs and reacts accordingly following established processes;
Collaborates with different internal departments to ensure all customer’s needs are taken care of and follows brand guidelines;
Assists the e-commerce department during peak periods;
Other tasks as required.

WHAT YOU’LL NEED:

Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an asset;
Experience working within a fast paced retail, sales and/or call center environment;
Exceptional verbal and written communication skills;
A positive attitude and a customer focused approach;
Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
Comfortable with assessing customer needs over the phone and via email;
Good interpersonal skills and an ability to work independently and in a team environment;
Strong leadership skills and able to deliver results;
Ability to multitask and perform in fast paced an sensitive situations.
Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
Willingness to work on weekends during busy periods.

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More about this job

Responsibilities

The Customer Service Representative manages customer inquiries across multiple channels while maintaining brand standards and professionalism. They collaborate with internal departments to resolve concerns and support the e-commerce team during peak periods.

Requirements

Candidates must be perfectly bilingual in English and French and possess experience in a fast-paced retail or call center environment. Proficiency in Microsoft Office and strong interpersonal and communication skills are required for this role.

Skills

Customer service
Bilingualism
Communication skills
Microsoft Office
Word
Excel
Typing
Interpersonal skills
Multitasking
Problem solving
Retail experience
Call center experience
Sales
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Call Center
Bilingual
Microsoft Office
Word
Excel
E-commerce
Communication
Interpersonal Skills
Multitasking
Brand Representation
Sales
Data Entry

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