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Added 24 mins ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
The Culinary Manager provides strategic leadership through influence rather than direct authority, assisting in developing culinary standards, training programs, menu innovation,…
Added 24 mins ago
UO
Senior Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…improvements to program and service offerings. Provides integrated leadership for the planning, coordination and monitoring of the Mentoring Centre and of the broader student experience…
Added 1 hour ago
SB
Abatement / Restoration / Construction Renovation Coordinator
Sky Building Restoration
Oakville, ON
- Full-time
…motivated Abatement/Restoration/Construction Renovation Project Coordinator to oversee and coordinate environmental remediation, abatement, emergency restoration, reconstruction, and…
Added 2 hours ago
TT
coordinator
The TJX Companies, Inc.
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
Coordonnateur(trice) du soutien aux opérations Operations Support Coordinator
Marwood Ltd.
Edmundston, NB
…products. We are currently seeking a motivated, detail-oriented Operations Support Coordinator to join our team in Edmundston,…
Added 3 hours ago
Production & Operations Coordinator
Marwood Ltd.
NS · Brookfield, Nova Scotia
By joining our team as a Production & Operations Coordinator, you will have an opportunity to learn all aspects
Added 3 hours ago
Site Lead - Program Development and Evaluation (MLSE - West)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
…supervise program staff, have responsibility for program site operations, plan and implement weekly activities and programming, complete administrative tasks, and ensure a welcoming,…
Added 3 hours ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 3 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 3 hours ago
Career Education and Co-op Program Coordinator, College of Engineering
University of Saskatchewan
Saskatoon, SK
The career education and co-op programming coordinator oversees the centre and leads the development, evaluation, revision, and delivery of co-operative program courses and career-related…
Added 4 hours ago
CE
Facilities and Maintenance Coordinator
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Work collaboratively with Organizational Lead for Operations and the Materials/Environment, Outdoor coordinator and Program Leads to develop and steward systems that support beautiful,…
Added 4 hours ago
FO
Coordinator, Effectiveness and Learning Systems
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
As the Administrative Coordinator on the CD-ELS team, you will play a key role in improving and coordinating administrative and operational processes across Capacity Development and the…
Added 4 hours ago
RM
Health, Safety & Environmental Coordinator
Russel Metals
Winnipeg, MB
- Full-time
The Health, Safety & Environmental (HSE) Coordinator is responsible for administering the Company's Health, Safety & Environmental (HSE) programs at the assigned branch location(s).…
Added 4 hours ago
CM
Executive Coordinator - Programs and Services
Canadian Mental Health Association
Guelph, ON
- Full-time
The Executive Coordinator – Programs & Services (EC – Programs & Services) is a key member of the Administration Team, providing executive-level administrative and operational support to…
Added 4 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
The Culinary Manager provides strategic leadership through influence rather than direct authority, assisting in developing culinary standards, training programs, menu innovation,…
Added 5 hours ago
FB
Central - Production Plant Coordinator
Farm Boy Inc.
Ottawa, ON
- From $50,000 CAD / year
- Full-time
You’ll support the daily operations of our Central Kitchen, Meat, and Warehouse teams through administrative coordination, employee training, food safety, and health and safety initiatives.…
Added 5 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
…provide hands-on support during an active Dynamics 365 Finance & Operations (D365 F&O)…
Added 5 hours ago
FB
Central - Production Plant Coordinator
Farm Boy Inc.
Ottawa, ON
- $50,000 CAD / year
- Full-time
You’ll support the daily operations of our Central Kitchen, Meat, and Warehouse teams through administrative coordination, employee training, food safety, and health and safety initiatives.…
Added 6 hours ago
L
Produce Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Produce Department Manager, you will manage the produce department to ensure that the department is prepared for…
Added 6 hours ago
SD
Event host
Singles Date Vancouver
Vancouver, BC
- Part-time
We are looking for a charismatic, highly organized, and dependable Event Host & Experience Coordinator to be the welcoming face and operational backbone of our live events.
Added 7 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Langley (District), BC · City of Langley, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 7 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 7 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Burnaby, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 7 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Coquitlam, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 7 hours ago
OL
Math Education Coordinator
Oxford Learning Stoney Creek
Oakville, ON
- Part-time
As the Education Coordinator at Oxford Learning Uptown Core, you are required to have a strong understanding of math and be able to teach math concepts up to the Grade 10 level.

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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