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Added 20 mins ago
TS
Team Coordinator Public Affairs & Communications
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Reporting to the Director, Corporate Communications, the Team Coordinator provides administrative, operational, and project coordination support to the Education & Transitions team. The…
Added 20 mins ago
TS
Operations Coordinator
TalentSphere Staffing Solutions
Schomberg, ON
- Full-time
We are looking for a highly organized Operations Coordinator to support the daily operations team. This role is ideal for someone who enjoys working in a fast paced environment, thrives on…
Added 20 mins ago
TS
Sales Coordinator & Product Development Support
TalentSphere Staffing Solutions
Toronto, ON · North York, ON
- Full-time
A growing consumer products company supplying major retailers across North America is seeking a Sales Coordinator & Product Development Support professional to join their team in Toronto.
Added 35 mins ago
TS
Senior Project Manager
TalentSphere Staffing Solutions
Richmond, BC
- Full-time
Excellent computer skills including experience using MS Office, Project, Scheduling and Project Management software
Added 1 hour ago
MG
Resident Service Coordinator - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
Monroe Group is looking for a Resident Service Coordinator to join our team!
Added 1 hour ago
AC
Marketing Coordinator
Aramark Canada
AB · Edmonton, AB
- Full-time
The Marketing Coordinator is responsible for leading and executing comprehensive, campus-based marketing strategies that drive sales growth, enhance customer experience, and strengthen…
Added 1 hour ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
AH
Administrative Support V - Drug Access Coordinator Oncology
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…3-5 years’ experience as an Administrative Assistant IV/V or project assistant in a healthcare setting or hospital environment working with an interdisciplinary team. Strong working…
Added 2 hours ago
AH
Planner
Alberta Health Services
Red Deer, AB
- Full-time
…workforce. Reporting to the Manager, Physician Resources, the Coordinator is responsible and accountable for managing physician workforce planning, recruitment and facilitating recruitment…
Added 4 hours ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The College of Arts and Humanities’ Marketing Communications Coordinator, School of Music (MCC) supports the marketing communications priorities of the School of Music (SOM) and reports to…
Added 6 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 7 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 7 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 8 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Provide guidance and direction to project teams focused on educational technology initiatives.
Added 8 hours ago
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Project Coordinator, BORN Ontario Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
The Project Coordinator contributes to the development, implementation, evaluation, and on-going coordination of activities related to BORN projects and initiatives. The incumbent will have…
Added 8 hours ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
…team in Ville Saint-Laurent is seeking a self-motivated Sales Coordinator with strong organizational skills and a collaborative…
Added 10 hours ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
Assist in the proposal process as required, working with the proposal team and proposal coordinator.
Added 11 hours ago
PE
Junior Construction Coordinator, Administrator
PTW Energy Services
Nisku, AB
- Full-time
At PTW, we're looking for a Junior Construction Coordinator, Administrator who is organized, proactive, and ready to build their career in construction project coordination. If you enjoy…
Added 11 hours ago
SR
Systems Navigator - Community Action Program for Children (CAPC)
Social Research and Planning Council of Hamilton
Hamilton, ON
- Part-time
Work collaboratively with the CAPC Systems Coordinator to ensure coordination and consistency within the program.
Added 12 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
Work with the Database Coordinator on invitations, registration, seating, attendance and participant needs.
Added 12 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
Important: This is a project-based role and not a permanent full-time position. Successful candidates will be considered for upcoming projects based on their experience, availability, and…
Added 12 hours ago
G
Senior Project Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for a Senior Project Coordinator supporting the infrastructure division. Reporting to the Senior Project Manager, the Senior Project Coordinator plays a key…
Added 12 hours ago
EI
Site Security Coordinator
EBC Inc.
Ottawa, ON
- Full-time
Office buildings, hospitals and research centers, educational establishments, residential buildings, hotels, shopping centers, factories, sporting and cultural centers, our team excels in…
Added 12 hours ago
EI
Assistant Site Superintendent
EBC Inc.
Ottawa, ON
- Full-time
Minimum three years in related role (e.g. project coordinator, assistant project manager);
Added 12 hours ago
SP
Proposal Coordinator
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a highly organized and detail-oriented Proposal Coordinator to support proposal development, prequalification…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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