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Added 22 mins ago
FS
Fluevogologist/Sales Associate | Ottawa (p/t)
Fluevog Shoes
Ottawa, ON
- $19 CAD / hour
- Part-time
Our Fluevogologists are the heart and soul of our stores! This role blends style, sales, and standout customer service into a career that’s as unique and exciting as the shoes you’ll help…
Added 2 hours ago
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Meat - Meat Cutter
Sobeys
Sherwood Park, AB
- Full-time
…Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty…
Added 2 hours ago
Senior Financial Analyst
Rogers Communications
Brampton, ON
…supporting the Wireless CAPEX portfolio. Reporting to the Senior Manager, Technology Finance the successful candidate will leverage strong technical and communication skills to ensure the…
Added 2 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
We are currently seeking a high performing Finance Manager, Financial Planning & Analysis, to join the Customer Experience Finance team. This role will report into the Senior Finance…
Added 5 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to…
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 6 hours ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sherwood Park, AB
…Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty…
Added 6 hours ago
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Operations Specialist
Ardene
Laval, QC
- Full-time
We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational…
Added 6 hours ago
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Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 6 hours ago
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Operational Excellence Manager
Ardene
Laval, QC
- Full-time
We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store…
Added 6 hours ago
RM
Truck Driver
Russel Metals
Beechville, NS
- Full-time
…full-time, permanent position that reports directly to the Operations Manager. Successful candidate will be operating one of our Semi Tractors with 53’ flat-deck trailers for transporting…
Added 6 hours ago
RM
Warehouse Person
Russel Metals
Regina, SK
- Full-time
…full-time, permanent position that reports directly to the Operations…
Added 6 hours ago
RM
Class 1 Truck Driver
Russel Metals
Sackville, NB
- Full-time
…business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide…
Added 6 hours ago
RM
Warehouseman Grade 3 Level A
Russel Metals
Regina, SK
- Full-time
…full-time, permanent position that reports directly to the Operations…
Added 6 hours ago
RM
Inside Sales Representative
Russel Metals
Winnipeg, MB
- Full-time
…business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide…
Added 6 hours ago
RM
Health, Safety & Environmental Coordinator
Russel Metals
Winnipeg, MB
- Full-time
…business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide…
Added 6 hours ago
RM
Manager Operations I
Russel Metals
Sackville, NB
- Full-time
…business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide…
Added 6 hours ago
RM
Junior Credit Analyst - New Grad
Russel Metals
Mississauga, ON
- Full-time
…business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide…
Added 7 hours ago
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Part-Time Manager
Claire's
Nanaimo, BC
- $18 to $19 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 7 hours ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 7 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
LC
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 8 hours ago
C
Part-Time Manager
Claire's
Windsor, ON
- $18 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 8 hours ago
C
Part-Time Manager
Claire's
Kitchener, ON
- $18 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 8 hours ago
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Produce - Manager Produce
Sobeys
Toronto, ON
- Full-time
…independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs,…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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