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Added 8 mins ago
MD
Supervisor, Family Health Benefit Policy and Programs - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Knowledge of Medicaid fee-for-service and managed care arrangements and their implications for family health benefit policy and program operations.
Added 8 mins ago
MD
Office and Data Entry Student Worker, Student Worker Clerical
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Part-time
You will also play an essential role in daily operations, serving as a knowledgeable resource for providers, supporting the public with accurate program information, managing secure…
Added 1 hour ago
G-
Dispatcher
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
As a Dispatcher, you will serve as the operational link between our drivers, internal teams, and customers. You will coordinate real-time route support, manage incoming service orders, and…
Added 6 hours ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!
Added 7 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction…
Added 8 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 9 hours ago
A
Coordonnateur Génie Industriel
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Analyze and diagnose production flows and processes, and propose improvement initiatives related to manufacturing operations.
Added 10 hours ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
We are seeking a warm, dependable, and highly organized Office Operations & Admin to support the smooth day-to-day functioning of our business across two offices. This is an office-first…
Added 10 hours ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
The Sales Coordinator supports sales initiatives and retail activations by coordinating work across Sales, Marketing, Operations, Finance, retailers, and external partners. The role tracks…
Added 11 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction…
Added 13 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health
White Rock, BC
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 13 hours ago
GO
Director, Workforce Development
Government of Manitoba
Winnipeg, MB
- Full-time
Department of Education and Early Childhood Learning
Added 14 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health Authority
White Rock, BC
- $48.63 to $60.74 CAD / hour
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 15 hours ago
IS
Office Operations & Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
We are seeking a warm, dependable, and highly organized Office Operations & Admin to support the smooth day-to-day functioning of our business across two offices. This is an office-first…
Added 15 hours ago
H
Workplace Coordinator (Part Time Contract)
Hoxton
Toronto, ON
- Part-time
- Contract
We're looking for a Workplace Coordinator to deliver the day-to-day experience of a client's workplace in Toronto. You'll be on site, upholding the standard we set and working with the…
Added 15 hours ago
TU
Clinical Education Program Coordinator, UG/PG (RIH)
The University of British Columbia
Kamloops, BC
- $4,981 to $5,713 CAD / month
- Full-time
The incumbent reports directly to the RIH Site Coordinator (UG/PG) and takes direction form the FP PGME Site Coordinator regarding FP PGME deliverables. The incumbent, works closely with…
Added 15 hours ago
UO
Clinical Education Program Coordinator, UG/PG (RIH)
University of British Columbia
Kamloops, BC · IH | Kamloops Royal Inland Hospital (KRIH)
- $4,981 to $5,713 CAD / month
- Full-time
The incumbent reports directly to the RIH Site Coordinator (UG/PG) and takes direction form the FP PGME Site Coordinator regarding FP PGME deliverables. The incumbent, works closely with…
Added 15 hours ago
IS
Office Operations & Accounting Coordinator
Intelica Solutions Inc.
Calgary, AB
- Full-time
We are seeking a warm, dependable, and highly organized Office Operations & Admin to support the smooth day-to-day functioning of our business across two offices. This is an office-first…
Added 15 hours ago
E
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab
Calgary, AB · CAN-Calgary Plant Starfield
- Full-time
CoolIT is seeking an IT Operations & Procurement Coordinator for a six-month full-time contract supporting day-to-day IT operations, technology procurement, equipment coordination, and IT…
Added 16 hours ago
SA
Licensed Avionics Technician - International Opportunity in Quebec, Dorv
Starlink Aviation
Dorval, QC
- Full-time
Understanding of aircraft maintenance procedures and operations
Added 17 hours ago
SB
Accounting Coordinator (Maternity Leave Contract) - Striker Bowling Solutions
Splitsville Bowl
Oakville, ON
- Contract
We're looking for an Accounting Coordinator - Maternity Leave Contract (12-20 months) to join our team and support day-to-day finance operations, including invoice processing,…
Added 17 hours ago
SA
Licensed Avionics Technician - International Opportunity in Quebec, Dorv
Starlink Aviation
Dorval, QC
- Full-time
Understanding of aircraft maintenance procedures and operations
Added 17 hours ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking an Operations and Project Coordinator to join our team!
Added 17 hours ago
Simulator Qualification Coordinator
FlightSafety International
Toronto, ON · Downsview, ON
The Simulator Qualification Coordinator ensures that each Simulator in each configuration is in compliance with governmental regulations and advisory circulars.
Added 17 hours ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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