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Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates teaching in the BScN program must have a minimum BScN degree; a Masters degree in Nursing is preferred.
Added 4 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
As the Senior Roster Coordinator, you will lead and support a team of Roster Coordinators to ensure efficient, accurate, and responsive rostering services for clients in the community. You…
Added 4 hours ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
As a Roster Coordinator at VMCH, you’ll be responsible for creating and managing rosters that ensure clients receive high-quality care tailored to their needs. You’ll coordinate support…
Added 6 hours ago
SB
Channel Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Channel Marketing Coordinator, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Category Manager. This is an entry-level role designed to build…
Added 6 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
Partner with the National Culinary Operations Manager and RODs to establish and maintain consistent culinary standards, recipes, menus, and presentation expectations across all remote…
Added 9 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 10 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
· Partner with the National Culinary Operations Manager and RODs to establish and maintain consistent culinary standards, recipes, menus, and presentation expectations across all remote…
Added 12 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates teaching in the BScN program must have a minimum BScN degree; a Masters degree in Nursing is preferred.
Added 17 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates teaching in the BScN program must have a minimum BScN degree; a Masters degree in Nursing is preferred.
Added 1 day ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates teaching in the BScN program must have a minimum BScN degree; a Masters degree in Nursing is preferred.
Added 1 day ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…production team. They will produce and stage all elements of a program, oversee show staff, forge positive relationships with client and verify final billing. The Event Producer is…
Added 2 days ago
MY
HOUSING AND CULTURAL COORDINATOR
McMan Youth, Family and Community Services Association of Calgary & Area
Calgary, AB
- Full-time
On the housing side, you’ll partner with case managers, landlords, and community partners to keep tenancies on solid ground. You’ll support housing placement, landlord relations, rental…
Added 2 days ago
Project Coordinator
Konrad
Toronto, ON
…coordination capacity across client engagements. As a Project Coordinator, you excel at orchestrating cross-functional teams to deliver impactful solutions, while contributing to how…
Added 2 days ago
S
General Labourer/Materials Coordinator
SECURE
Edmonton, AB
- Other
We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we…
Added 2 days ago
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
BC
…the delivery of a critical national defence infrastructure program. The successful candidate may manage multiple contracts and competing priorities; coordinate and monitor submissions and…
Added 2 days ago
Coordinator, Construction Services
Defence Construction Canada
NL
By becoming a team member of a trusted partner of the Government of Canada and the Canadian construction industry since 1951, you will have the opportunity to deliver infrastructure and…
Added 2 days ago
PI
HR Coordinator
Photonic Inc.
Coquitlam, BC
- $71,000 to $97,600 CAD / year
- Full-time
…forefront of that growth. We are seeking a highly organized HR Coordinator who thrives on keeping things running smoothly. In this role, you’ll support the full employee lifecycle, from…
Added 2 days ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 2 days ago
A
Coordinator, QAIP QS5
Apotex
Richmond Hill, ON
- $48,851 to $81,419 CAD / year
…largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product…
Added 2 days ago
BC
Team Lead, Marketing Digital Platforms
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You'll be able to count on a team of three (a senior technical web advisor, a web content and advertising advisor, and a coordinator) to deliver day to day.
Added 2 days ago
DC
Coordinator, Professional Services Contracts
Defence Construction Canada
Trenton, ON
- Contract
The Coordinator, Professional Services Contracts, manages and administers medium-risk professional services contracts. The incumbent manages contract-related risks, manages multiple…
Added 2 days ago
TU
Program Admin Support
The University of British Columbia
Vancouver, BC
- $4,874 to $5,121 CAD / month
- Full-time
Post Graduate Program Support | Department of Family Practice | Faculty of Medicine
Added 2 days ago
TS
Community Ministries Worker
The Salvation Army in Canada
Swift Current, SK
- Full-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator
Added 2 days ago
CL
Residence Life Coordinator
Campus Living Centres
Coldstream, BC
- Contract
The Residence Life Coordinator (RLC) is a live-in position responsible for the overall quality of living, within their assigned student residence(s). The RLC is responsible for the…
Added 2 days ago
BC
Sport Administration Coordinator | Coordonnateur ou coordonnatrice de l’administration du sport
Biathlon Canada
Canmore, AB
- Full-time
…interest in sport administration. The Sport Administration Coordinator will support the day-to-day operations of the National Sport Organization, contributing to sport development, high…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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