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Added 5 mins ago
SB
Abatement / Restoration / Construction Renovation Coordinator
Sky Building Restoration
Oakville, ON
- Full-time
Sky Building Restoration Inc. is seeking a highly organized and motivated Abatement/Restoration/Construction Renovation Project Coordinator to oversee and coordinate environmental…
Added 5 mins ago
SC
Construction Project Coordinator
Sky Contracting Inc.
Toronto, ON
- Full-time
We are currently seeking a motivated Construction/Renovation Project Coordinator to join our expanding team.
Added 5 mins ago
Post Purchase Operations Coordinator - Temporary 12 months
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Support team projects. Help with project tasks and keep things moving across teams. This includes finding time and booking meetings, sharing notes and following up on next steps.
Added 2 hours ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 2 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 2 hours ago
Career Education and Co-op Program Coordinator, College of Engineering
University of Saskatchewan
Saskatoon, SK
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Added 2 hours ago
Research Coordinator, Health Equity and Social Accountability
University of Saskatchewan
Saskatoon, SK
…involve a mix of administrative and research tasks. The Research Coordinator will have a breadth of knowledge and experience in health-related research that could include but is not limited…
Added 2 hours ago
BV
Academic Quality Assurance Specialist
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- Full-time
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TE
Executive Assistant to Director
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Abbotsford, BC
- $65,000 to $75,000 CAD / year
The Executive Assistant provides high-level support to the Director, with a strong focus on time management, communication, leadership coordination, and execution.
Added 2 hours ago
CE
Facilities and Maintenance Coordinator
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
The Facilities and Maintenance Coordinator will support the stewardship of our leased and owned spaces so that children, families and team members experience spaces that are safe,…
Added 2 hours ago
FO
Coordinator, Effectiveness and Learning Systems
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
University degree in administration, project management, information management or a related discipline, or equivalent combination of education, training and experience
Added 2 hours ago
CM
Executive Coordinator - Programs and Services
Canadian Mental Health Association
Guelph, ON
- Full-time
We are recruiting for an Executive Coordinator - Programs and Services
Added 2 hours ago
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Project Coordinator
FitzGerald and Snow (2010) Ltd.
Charlottetown, PE
- Full-time
…and we are looking for the right individual to strengthen our project management team at our Charlottetown…
Added 3 hours ago
D
Culinary Operations Supervisor
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- Up to $70,000 CAD / year
- Full-time
…initiatives related to food quality, waste reduction, inventory management, purchasing practices, and seasonal menu execution. While the role does not have direct P&L accountability, it…
Added 4 hours ago
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TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
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- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 4 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
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Toronto, ON
- Contract
Provide functional information and guidance to the Finance team, project coordinator and broader implementation team.
Added 6 hours ago
FB
Operations Coordinator
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Langley (District), BC · City of Langley, BC
- Full-time
…operations running smoothly. You will work with employees, project teams, and management to resolve administrative issues, maintain accurate information, and deliver consistent support…
Added 6 hours ago
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Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
…operations running smoothly. You will work with employees, project teams, and management to resolve administrative issues, maintain accurate information, and deliver consistent support…
Added 6 hours ago
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Operations Coordinator
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Burnaby, BC
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…operations running smoothly. You will work with employees, project teams, and management to resolve administrative issues, maintain accurate information, and deliver consistent support…
Added 6 hours ago
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Operations Coordinator
Forbes Bros. Group of Companies
Coquitlam, BC
- Full-time
…operations running smoothly. You will work with employees, project teams, and management to resolve administrative issues, maintain accurate information, and deliver consistent support…
Added 6 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 7 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 7 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 7 hours ago
HS
Communication and Storytelling Coordinator
Hopewell Support Services
Guelph, ON
- Temporary
Added 9 hours ago
AG
Safety Advisor
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BC
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…health and safety programs. The Safety Advisor serves as a coordinator for safety data systems and ensures accurate, timely data entry and…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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