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Added 23 mins ago
BU
Course Coordinator COSC 1P03 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 37 mins ago
Administrative Coordinator, Academic Reviews
University of Toronto
Toronto, ON
As Administrative Coordinator, Academic Reviews, you will be responsible for coordinating cyclical reviews for units and programs across the faculty and serving as a key administrative…
Added 53 mins ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Niagara Falls, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 53 mins ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Welland, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 1 hour ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 1 hour ago
N(
Assessment Services Specialist, Services for Students with Disabilities
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future…
Added 1 hour ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
UT
Project Data Management Coordinator- #26-23057
US Tech Solutions
Montreal, QC
- $65 to $70 USD / hour
- Contract
This is an excellent opportunity for a team-oriented professional with strong stakeholder engagement and team leadership skills, and a solid understanding of Document Control processes. Key…
Added 2 hours ago
R
People Generalist (3 days/week)
Rentman
Toronto, ON
- Part-time
…Utrecht (NL) with a second office in Toronto (CA), and our team includes 120+ people from 30+ nationalities. We work in English, and our culture is open, inclusive, and flat - built on…
Added 3 hours ago
CL
Resident Advisor - TRU East Village
Campus Living Centres
Kamloops, BC
- Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 3 hours ago
CH
Client Care Coordinator
C-Care Health Services
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
…across the Greater Toronto Area. We are seeking a Client Care Coordinator who shares the same values in providing the best quality of care to join our…
Added 5 hours ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS), In Patient Psychiatry - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
We are hiring a Casual Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS) to join our team in Chilliwack, B.C.
Added 6 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 6 hours ago
TC
coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
As the Senior Roster Coordinator, you will lead and support a team of Roster Coordinators to ensure efficient, accurate, and responsive rostering services for clients in the community. You…
Added 6 hours ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
As a Roster Coordinator at VMCH, you’ll be responsible for creating and managing rosters that ensure clients receive high-quality care tailored to their needs. You’ll coordinate support…
Added 6 hours ago
CO
Fleet Specifications Technologist
City of Winnipeg
Winnipeg, MB
- Full-time
Under the direction of the Equipment Specifications Coordinator, the Fleet Specifications Technologist is responsible for all aspects of the process of procurement of assigned mobile…
Added 7 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 7 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…this position. The incumbent will work closely with research team, IBD physicians as well as with allergy nurses mainly on various study protocols. The successful candidate will be…
Added 7 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent is the Trauma team’s contact, support and resource person when dealing with the Research Ethics Board, industry partners, hospital services, etc..
Added 8 hours ago
SB
Channel Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Channel Marketing Coordinator, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Category Manager. This is an entry-level role designed to build…
Added 8 hours ago
IA
Community Connections Program Coordinator
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
…support organization, is seeking a Community Connections Program Coordinator to join us on our mission of building a welcoming and inclusive province by bringing diverse groups together and…
Added 8 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Maintain intake logs, file tracking lists, and daily status updates as directed by the Tax Operations Coordinator.
Added 8 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
Assist Culinary Coordinator and Culinary team in menu planning initiatives that balance guest satisfaction, nutritional requirements, operational efficiencies, seasonality, and food cost…
Added 8 hours ago
B
Procurement Coordinator, Industrial
Beedie
Burnaby, BC
- $65,000 to $80,000 CAD / year
- Full-time
We’re always looking for like-minded people to join our team and share our passion for doing the best work of our lives. Our approach is simple: we work hard, we have fun, and we make a…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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