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Added 13 mins ago
TC
Nurse (RPN or RN) Needed for Paediatric Client in Toronto
The Care Company Inc.
Toronto, ON
- Part-time
Training may be provided to the right candidate who demonstrates a willingness to learn and develop their clinical skills.
Added 13 mins ago
Clinical Coordinator -Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the HOCS Leader, the Clinical Coordinator works as a member of the HOCS team to respond to requests to assist with the health and social service needs of marginalized, at-risk…
Added 28 mins ago
TS
Kettle Coordinator
The Salvation Army in Canada
Stephenville, NL
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 28 mins ago
CI
Senior Compliance Analyst
Cole International
Regina, SK
- Full-time
Collaborate with Training and Development Coordinator to create and monitor training materials/Video as necessary
Added 28 mins ago
PS
Operations Coordinator
Precision Specialized Inc.
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment, enjoys solving problems, and wants to build a long-term career in transportation and logistics. This is…
Added 28 mins ago
MD
HR Business Partner and Background Coordinator - Human Resources Specialist 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: HR Business Partner and Background Coordinator
Added 28 mins ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…are looking for an organized, people-focused Human Resources Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate…
Added 28 mins ago
GS
Human Resources Coordinator
Group23 Sports Medicine
Calgary, AB
- Full-time
Employment Opportunity: Human Resources Coordinator
Added 28 mins ago
MD
Human Resources Director 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 28 mins ago
MD
Revenue Collections Officer 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 28 mins ago
L
Logistics and Compliance Analyst
Longo's
Vaughan, ON
- Full-time
Support training, change management, and knowledge-sharing activities to build AI literacy across the team.
Added 44 mins ago
MD
Postsecondary Pathway Coordinator - OHE Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Under the supervision of the Program Supervisor, the Postsecondary Pathway Coordinator position is responsible for assisting with the Get Ready GEAR UP Minnesota Program (Gaining Early…
Added 44 mins ago
TC
Nurse (RPN or RN) Needed for Paediatric Client in Toronto
The Care Company
Toronto, ON
- Part-time
Training may be provided to the right candidate who demonstrates a willingness to learn and develop their clinical skills.
Added 44 mins ago
ME
Training Coordinator
Morson Edge (Canada)
Pickering, ON
- $25 to $35 CAD / hour
- Contract
The Training Coordinator – Level 1 provides administrative, onboarding, and training coordination support across multiple worker groups, including Trades, Engineering, Office personnel, and…
Added 44 mins ago
DW
Administrative Coordinator
Dying With Dignity Canada
Toronto, ON
- Full-time
The Administrative Coordinator provides operational and administrative support across the organization. This position will have core responsibilities focused on responding to stakeholder…
Added 44 mins ago
ST
System Operation & Maintenance Coordinator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
Position Title: System Operation & Maintenance Coordinator
Added 58 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives
Added 58 mins ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Stephenville, NL
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 58 mins ago
CT
Security Coordinator
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Track compliance program assessments, communicate overdue, re-training timeline to Compliance Supervisor
Added 1 hour ago
Process Improvement Coordinator
Hydro One Networks Inc
Markham, ON
…services including the planning, preparation and delivery of training relating to processes, tools, etc, to facilitate process improvement and team operations. Manage projects and exercise…
Added 1 hour ago
System Operation & Maintenance Coordinator
Aecon
Toronto, ON · Scarborough, ON
As part of this project, we are currently looking for a System Operation & Maintenance Coordinator to join our team.
Added 1 hour ago
EC
Bilingual Customer Service Representative
Experis Canada
Canada
- Contract
Job Title: Administrative Assistant / Care Coordinator
Added 1 hour ago
PA
Training and Compliance Coordinator
Perimeter Aviation
Winnipeg, MB
- Full-time
Perimeter's Training and Compliance Coordinator works with content owners and subject matter experts throughout the organization to develop, administer and continuously improve the Learning…
Added 1 hour ago
A
Shipping and Inventory Coordinator
Amyantek
AB · Greater Edmonton Metropolitan Area
- Contract
Shipping and Inventory Coordinator - (GOAPRDJP00001053)
Added 1 hour ago
Executive Assistant & HR Coordinator
ASSA ABLOY
ON · Oakville, ON
We’re looking for a highly organised, proactive and resourceful Executive Assistant & HR Coordinator to provide executive support to our President and VP leadership team while supporting…

Ardene

Operational Excellence Manager

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ year of experience in retail operations.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operational Excellence Manager will lead store operations initiatives to enhance efficiency, consistency, and performance across all locations. This role involves designing training programs, managing a team of operations staff, and collaborating cross-functionally to align operational strategies with business goals.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in retail operations or store management. Proficiency in digital operational tools and the ability to work on-site 5 days per week are required.

Skills

Operational Excellence
Retail Operations
Team Leadership
Training Program Design
Project Management
Strategic Planning
Inventory Management
Performance Management
Coaching
Analytical Skills
Problem Solving
Communication
Stakeholder Management
Bilingualism
Microsoft Office Suite

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Retail Operations
Store Management
Training & Development
Project Management
Inventory Management
OMNI Process
Performance Management
Strategic Alignment
SurveyMonkey
GoCanvas
Microsoft Office Suite
Bilingual
Leadership
Coaching
Mentoring
Business Strategy
Operational Compliance
Flagship Store
Cross-functional Collaboration

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