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Added 2 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Orangeville, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 2 mins ago
PG
Manufacturing Engineering Manager
Pangeo Group
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. As Engineering Manager, you lead the Manufacturing Engineering function and carry full…
Added 2 mins ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. The Plant Manager runs it, end to end. You own the safe, orderly, efficient operation of the…
Added 48 mins ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
Reporting to the Senior Manager, Customer Analytics, you’ll own analytical workstreams within cross-functional initiatives that support strategic and operational decision-making across…
Added 48 mins ago
CC
Greeting Card Merchandiser (PT) - Hamilton
Carlton Cards
Hamilton, ON
- Part-time
…returned product and other tasks as communicated by your Field…
Added 1 hour ago
Production & Operations Coordinator
Marwood Ltd.
NS · Brookfield, Nova Scotia
Provide cross-functional backup coverage for the site manager
Added 1 hour ago
AC
Senior Tax Manager
Accountor CPA
Calgary, AB
- Full-time
We are seeking an experienced Tax Manager to join our growing accounting and tax practice.
Added 1 hour ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sherwood Park, AB
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 1 hour ago
QR
Warehouse - Team Leader
Quincaillerie Richelieu
Kitchener, ON
- Full-time
· Report any concerns to senior warehouse manager
Added 1 hour ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Barrie, ON
- Full-time
Reporting to: Sales Manager, Retail Panel Distribution
Added 1 hour ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Reporting to: Sales Manager Retail Panel Division
Added 1 hour ago
QR
Sales Representative - Coatings
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Reporting to: Sales Manager, Retail Panel Distribution
Added 1 hour ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Kitchener, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 1 hour ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 1 hour ago
QR
Sales Representative - Retail Saskatchewan
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
…proximity of Saskatoon. Under the supervision of the Retail Sales Manager, the Representative will ensure the development of new customers and the retention of existing customers in the…
Added 1 hour ago
QR
Warehouse Supervisor
Quincaillerie Richelieu
Barrie, ON
- Full-time
Working closely with the Operations Manager, Purchaser, Customer Service, and Sales teams, the Warehouse Supervisor drives continuous improvement, develops employees, supports…
Added 1 hour ago
QR
National Account Sales Manager-Retail
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware is looking for a National Account Sales Manager-Ratail to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building…
Added 1 hour ago
QR
Product Manager – Door Hardware
Quincaillerie Richelieu
Kitchener, ON
- Full-time
We are seeking a dynamic, experienced Product Manager – Door Hardware to drive product strategy, sales growth, and market development within the door and builders’ hardware industry. Based…
Added 1 hour ago
A
Footwear Product Developer
Ardene
Laval, QC
- Full-time
…join our Footwear/Bags/Wallets team. Reporting to the Senior Manager, Footwear/Handbags and working closely with the team, you will be responsible…
Added 1 hour ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence and Development Manager, the Operational Specialist’s responsibilities include, but are not limited to:
Added 1 hour ago
A
Store Assistant Manager
Ardene
St. Catharines, ON
- Full-time
The temporary Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead…
Added 1 hour ago
A
Third Key Holder
Ardene
London, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 1 hour ago
A
Store Assistant Manager
Ardene
Surrey, BC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 1 hour ago
A
Store Assistant Manager
Ardene
Simcoe Lodge, ON · Simcoe, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 1 hour ago
A
Third Key Holder
Ardene
Hamilton, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…

Ardene

Operations Communications Coordinator

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–2 years of experience in retail operations, communications, project coordination, or a similar role.
Posting language: English
Posted: Sep 14, 2026

Original job description

WHO YOU ARE:

Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail stores. This role is responsible for creating engaging communications, coordinating operational initiatives, maintaining key resources, and supporting cross-functional projects that help stores operate efficiently and consistently.

Responsibilities include:

Manage and coordinate all store operations communications, ensuring messaging is clear, engaging, and aligned across the business.
Prepare, translate, and distribute weekly store communications, newsletters, operational updates, and company announcements.
Produce Ardene's weekly Store Operations newsletter, incorporating key updates including promotions, operational priorities, OMNI KPIs, loyalty initiatives, price changes, and upcoming events.
Support operational projects by coordinating timelines, tracking deliverables, and ensuring initiatives are executed successfully.
Build and manage digital surveys and operational tools using platforms such as GoCanvas and SurveyMonkey to collect feedback, operational information, and compliance data.
Maintain operational documentation and resources across internal platforms including OneDrive, Teams, and the Document Centre.
Manage the Store Operations inbox and respond to inquiries from stores, providing timely support and direction.
Coordinate operational planning for holidays and other key business events.
Compile and organize store expense reports while supporting financial administration and year-end operational processes.
Partner with cross-functional teams including Merchandising, Marketing, Human Resources, Finance, and Loss Prevention to support operational initiatives and communication.
Conduct occasional store visits to gather feedback, evaluate operational execution, and identify opportunities for continuous improvement.
Assist with additional operational projects and administrative tasks as required.

WHAT YOU’LL NEED:

1–2 years of experience in retail operations, communications, project coordination, or a similar role.
Post-secondary education in Business, Communications, Retail Management, or a related field.
Fully bilingual in English and French (written and spoken).
Excellent written communication skills with the ability to create engaging, professional communications for diverse audiences.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and strong computer skills.
Experience with GoCanvas, SurveyMonkey, or similar survey and workflow platforms is considered an asset.
Exceptional customer service, interpersonal, and verbal communication skills.
Ability to work independently while collaborating effectively with cross-functional teams.
Strong attention to detail and a proactive approach to problem-solving.
Ability to work in-office five days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operations Communications Coordinator manages store communications, newsletters, and operational updates to ensure consistent execution across retail locations. They also support cross-functional projects, maintain operational documentation, and assist with administrative tasks and store feedback collection.

Requirements

Candidates must have 1–2 years of experience in retail operations or communications and possess post-secondary education in a relevant field. Proficiency in English and French is required, along with strong organizational skills and Microsoft Office expertise.

Skills

Retail operations
Communications
Project coordination
Written communication
Organizational skills
Microsoft Office
GoCanvas
SurveyMonkey
Customer service
Interpersonal skills
Verbal communication
Problem-solving
Attention to detail
Time management

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Communications
Project Coordination
Store Operations
Newsletter
Operational Excellence
GoCanvas
SurveyMonkey
Microsoft Office
KPIs
Merchandising
Marketing
Human Resources
Finance
Loss Prevention
Administrative
Documentation
Compliance
Bilingual

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