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Added 27 mins ago
BP
Customer Service Retail Team Lead
Bass Pro Shops
Winnipeg, MB
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 1 hour ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
The Culinary Manager provides strategic leadership through influence rather than direct authority, assisting in developing culinary standards, training programs, menu innovation,…
Added 1 hour ago
Front Line Manager
Hydro One Networks Inc
Bancroft, ON
…Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 1 hour ago
TC
Maintenance Technician
The Charlottetown Area Development Corporation
Charlottetown, PE
- Full-time
Investigating and resolving problems identified by tenant or facility manager requests
Added 1 hour ago
Government Services - Senior Manager of IT
Cree Nation Government
QC · Jamésie, QC
The Senior Manager of Information Technology provides strategic leadership, governance, operational direction and responsible oversight of IT budgets and investments for Cree Nation…
Added 2 hours ago
SB
Project Manager
Sky Building Restoration
Oakville, ON
- Full-time
…multiple stakeholders and competing priorities. The Project Manager will work closely with field crews, subcontractors, consultants, suppliers, clients, insurance representatives, and…
Added 3 hours ago
AI
Technical Recruiter
Aversan Inc.
Mississauga, ON
- $60,000 to $80,000 CAD / year
- Full-time
Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and…
Added 3 hours ago
AS
IT Field Technologist
Abbotsford School District
Abbotsford, BC
- Full-time
Under the direction of the Manager - Information Technology or designate, the IT Field Technologist is responsible for the provision of end-user computer software and hardware support to…
Added 3 hours ago
J
Chargé de Programme en évènementiel
JPdL
Montreal, QC
- Full-time
Position: Program Manager in Events, Montreal, QC
Added 4 hours ago
CC
Greeting Card Merchandiser (PT) - Hamilton
Carlton Cards
Hamilton, ON
- Part-time
…on returned product and other tasks as communicated by your Field…
Added 4 hours ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
At Buchanan Technologies, our Service Desk Analysts are the first point of contact for customers across North America and around the world. We are looking for customer-focused professionals…
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Kitchener, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 4 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 4 hours ago
QR
Sales Representative - Retail Saskatchewan
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
…proximity of Saskatoon. Under the supervision of the Retail Sales Manager, the Representative will ensure the development of new customers and the retention of existing customers in the…
Added 4 hours ago
QR
Warehouse Supervisor
Quincaillerie Richelieu
Barrie, ON
- Full-time
Working closely with the Operations Manager, Purchaser, Customer Service, and Sales teams, the Warehouse Supervisor drives continuous improvement, develops employees, supports…
Added 4 hours ago
QR
National Account Sales Manager-Retail
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware is looking for a National Account Sales Manager-Ratail to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building…
Added 4 hours ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence and Development Manager, the Operational Specialist’s responsibilities include, but are not limited to:
Added 4 hours ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 4 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store…
Added 4 hours ago
Human Resources Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
collectively reports to the Manager, HR Advisory services. HR SBAs work closely
Added 5 hours ago
RM
Truck Driver
Russel Metals
Beechville, NS
- Full-time
…permanent position that reports directly to the Operations Manager. Successful candidate will be operating one of our Semi Tractors with 53’ flat-deck trailers for transporting regular and…
Added 5 hours ago
RM
Warehouse Person
Russel Metals
Regina, SK
- Full-time
…permanent position that reports directly to the Operations…
Added 5 hours ago
RM
Class 1 Truck Driver
Russel Metals
Sackville, NB
- Full-time
…processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of…
Added 5 hours ago
RM
Warehouseman Grade 3 Level A
Russel Metals
Regina, SK
- Full-time
…permanent position that reports directly to the Operations…
Added 5 hours ago
Sign Language Interpreter
Bow Valley College
Calgary, AB
…needs and support effective communication across academic and service areas. Consult with members of the interpreting team, including contracted interpreters, Deaf and hearing interpreting…

Ardene

Operations Specialist

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 1-2 years’ experience in a similar role;
Posting language: English
Posted: Sep 11, 2026

Original job description

WHO YOU ARE:

We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational communication and execution across Ardene’s store teams. You will be responsible for managing key tools and processes that ensure stores have the information, resources, and support needed to deliver a seamless customer and employee experience.

Reporting to the Operational Excellence and Development Manager, the Operational Specialist’s responsibilities include, but are not limited to:

Coordinate and support operational projects, managing timelines and ensuring initiatives are executed on schedule.
Prepare and distribute store communications including weekly memos and operational updates.
Support the weekly Store Operations newsletter with key updates such as promotions, price changes, OMNI KPIs, and loyalty initiatives.
Maintain operational resources and documentation within internal platforms including the Document Centre, OneDrive, and Teams.
Build and manage digital tools and surveys (GoCanvas, SurveyMonkey) to support store operations, feedback, and compliance tracking.
Conduct store visits to assess operational execution, gather feedback, and support consistent implementation of company standards.
Compile and organize store expense reporting and assist with financial documentation and year-end processes.
Collaborate with cross-functional teams including Merchandising, Marketing, HR, and Finance to support operational initiatives and communication.

WHAT YOU’LL NEED:

A minimum of 1-2 years’ experience in a similar role;
Completion of post-secondary education in a related field;
Must be bilingual (English and French), written and spoken;
Ability to work in a fast paced environment;
Strong computer skills including knowledge of Microsoft Office (Word, Excel, Powerpoint) as well strong typing skills;
Experience with GoCanvas and Survey Monkey a plus;
Exceptional customer service and verbal communication skills;
Ability to work independently and in a team environment;
Excellent organizational skills with a keen ability to multi-task;
Ability to work in-office 5 days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operations Specialist supports day-to-day store operations by managing communication, project timelines, and internal documentation. They also collaborate with cross-functional teams and conduct store visits to ensure consistent implementation of company standards.

Requirements

Candidates must have 1-2 years of experience in a similar role and completion of post-secondary education. Proficiency in Microsoft Office and bilingualism in English and French are required.

Skills

Operational support
Project coordination
Communication
Microsoft Office
Excel
PowerPoint
GoCanvas
SurveyMonkey
Data analysis
Financial documentation
Customer service
Time management
Organizational skills
Bilingualism
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Operations Specialist
Store Operations
Project Management
Communication
Microsoft Office
Excel
PowerPoint
GoCanvas
SurveyMonkey
KPIs
Loyalty initiatives
Expense reporting
Financial documentation
Merchandising
Marketing
Human Resources
Finance
Compliance tracking
Customer experience
Employee experience
Bilingual
Retail

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