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Added 1 min ago
SH
Service Desk and Desktop Technician
Sisler High School
Winnipeg, MB
- Full-time
…software used by staff and students in the division. The IT Service Desk and Desktop Support team functions as part of IT Services and provides support related to all end user devices, all…
Added 1 min ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 min ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 1 min ago
B&
Retail Brand Experience Supervisor-BAYSHORE SHOPPING CENTRE
Bath & Body Works
Ottawa, ON
- $22.95 USD / hour
- Full-time
At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation,…
Added 1 min ago
R-
Fashion Associate (Part time - Seasonal) - Crossiron Mills
RCL - Reitmans Canada Ltd/Ltée
Rocky View No 44, AB · Rocky View County, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 min ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work…
Added 1 min ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores
Added 1 min ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Oshawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
Frontliner - New York Fries Outlet Mall
Recipe Unlimited
Winnipeg, MB
New York Fries is looking for a [Full Time or Part Time] Frontliner
Added 1 min ago
SD
Gérant(e) adjoint(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Laval, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
LC
Service Clerk Part Time Evening
Loblaw Companies Limited
Brantford, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 17 mins ago
SB
Customer Supply Chain Intern (Jan-Sept 2027)
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Customer Supply Chain Intern, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Director, Customer Supply Chain.
Added 31 mins ago
NY
Frontliner - New York Fries Outlet Mall
New York Fries
Winnipeg, MB
- Full-time
New York Fries is looking for a [Full Time or Part Time] Frontliner
Added 31 mins ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.
Added 31 mins ago
MU
Audiovisual Assistant B (CIRMMT)
McGill University
Magog, QC
- Part-time
Added 37 mins ago
H&
Warehouse Labourer
History & Heraldry Canada
Pownal, PE
- Full-time
Good organizational and time-management skills.
Added 41 mins ago
PS
Administrative Assistant
PEI Senior Citizens' Federation
Charlottetown, PE
- Part-time
Part-time administrative assistant in office of provincial-wide non-profit social membership organization.
Added 43 mins ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
Education & Experience: A High School Diploma combined with at least 2 years of customer service experience (or an equivalent combination of education and experience).
Added 46 mins ago
PAYROLL PROGRAM ASSISTANT 1
City of Toronto
Toronto, ON
…attendance management, employee transactions, and payroll-related customer service with some experience related to related to rotational shift…
Added 46 mins ago
Manager, Finance
Rogers Communications
Toronto, ON
We are currently seeking a high performing Finance Manager, Financial Planning & Analysis, to join the Customer Experience Finance team. This role will report into the Senior Finance…
Added 46 mins ago
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON
As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.
Added 1 hour ago
TI
Inside Sales Representative-French & English
TMG Industrial
Oakville, ON
- Full-time
Minimum 2 years of customer service, sales and relevant experience.
Added 1 hour ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Whitby, ON
- Part-time
Maintain excellent customer service and checkout area
Added 1 hour ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Camrose, AB
- Part-time
Motivated to learn new things and delivering great customer service
Added 1 hour ago
SC
barista - Store# 63488, 1044 ST GUILLAUME ROAD
Starbucks Coffee Company
Embrun, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…

Ardene

Operations Specialist

Laval, QC, H7X 4G8, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 1-2 years’ experience in a similar role;
Posting language: English
Posted: Sep 11, 2026

Original job description

WHO YOU ARE:

We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational communication and execution across Ardene’s store teams. You will be responsible for managing key tools and processes that ensure stores have the information, resources, and support needed to deliver a seamless customer and employee experience.

Reporting to the Operational Excellence and Development Manager, the Operational Specialist’s responsibilities include, but are not limited to:

Coordinate and support operational projects, managing timelines and ensuring initiatives are executed on schedule.
Prepare and distribute store communications including weekly memos and operational updates.
Support the weekly Store Operations newsletter with key updates such as promotions, price changes, OMNI KPIs, and loyalty initiatives.
Maintain operational resources and documentation within internal platforms including the Document Centre, OneDrive, and Teams.
Build and manage digital tools and surveys (GoCanvas, SurveyMonkey) to support store operations, feedback, and compliance tracking.
Conduct store visits to assess operational execution, gather feedback, and support consistent implementation of company standards.
Compile and organize store expense reporting and assist with financial documentation and year-end processes.
Collaborate with cross-functional teams including Merchandising, Marketing, HR, and Finance to support operational initiatives and communication.

WHAT YOU’LL NEED:

A minimum of 1-2 years’ experience in a similar role;
Completion of post-secondary education in a related field;
Must be bilingual (English and French), written and spoken;
Ability to work in a fast paced environment;
Strong computer skills including knowledge of Microsoft Office (Word, Excel, Powerpoint) as well strong typing skills;
Experience with GoCanvas and Survey Monkey a plus;
Exceptional customer service and verbal communication skills;
Ability to work independently and in a team environment;
Excellent organizational skills with a keen ability to multi-task;
Ability to work in-office 5 days per week.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Operations Specialist supports day-to-day store operations by managing communication, project timelines, and internal documentation. They also collaborate with cross-functional teams and conduct store visits to ensure consistent implementation of company standards.

Requirements

Candidates must have 1-2 years of experience in a similar role and completion of post-secondary education. Proficiency in Microsoft Office and bilingualism in English and French are required.

Skills

Operational support
Project coordination
Communication
Microsoft Office
Excel
PowerPoint
GoCanvas
SurveyMonkey
Data analysis
Financial documentation
Customer service
Time management
Organizational skills
Bilingualism
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Operations Specialist
Store Operations
Project Management
Communication
Microsoft Office
Excel
PowerPoint
GoCanvas
SurveyMonkey
KPIs
Loyalty initiatives
Expense reporting
Financial documentation
Merchandising
Marketing
Human Resources
Finance
Compliance tracking
Customer experience
Employee experience
Bilingual
Retail

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